Instructions / Assembly

32
TROUBLESHOOTING
Door Operation Troubleshooting
These conditions occur when the door is in motion or while attempting to move the door. Feedback is given
via light  ashes and an audible alarm once the door stops travel.
If a battery backup is used, the opener may start moving the door
even with AC power disconnected. Use Caution when servicing.
WARNING
Flash/Beep
Trouble Code
Problem Cause Remedy
1
No Problem Remote control entered into
memory
Add aany additional remote controls
2
Door won’t
operate
Shorted wall station wires Check wall station wires. Be sure both
are connected to the terminal screws.
Check for a staple in the wall station wires.
Remove any staples compressing the wire.
Check for frayed wires.
3
Door won’t close Safety beam obstacle Check for obstacles. Align the safety
beams.
4
Door reverses
or won’t open or
close
Open or close force exceeded Check for obstruction or binding of
the garage door. Adjust force factor
if necessary. Perform a  eld reset if
necessary.
5
Door won’t open
from remote
control
Remote was activated while in
vacation mode
Activate vacation mode switch on wall
station to exit vacation mode.
6
Limit error Down limit and up limit are set too
close together
Re-set the open and close limits. If error
occurs again, contact a quali ed garage
door professional.
7
Door reverses
or won’t open or
close
Encoder has detected an error Check for obstruction or binding of the
garage door. If error occurs again, contact
a quali ed garage door professional.