Operating instructions/Installation instructions

Frequently Asked Questions
Fault message after a program has been interrupted
Problem Possible cause and solution
 Drainage fault. Clean
drain filter and pump.
Check the drain
hose.
The drain is blocked or restricted.
The drain hose has been fixed too high.
 Clean the drain filter and the drain pump.
 The maximum drain height is 3' 3" (1m).
 Water intake fault.
Open the water sup-
ply.
The water inlet is blocked or restricted.
 Check whether the faucet is turned on properly.
 Check whether the inlet hose is kinked.
 Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
 Clean the filter.
 Fault F. If restart
fails, contact Ser-
vice.
There is a fault.
 Disconnect the washing machine from the power
supply. Unplug the appliance or switch off the
breaker.
 Wait at least 2minutes before reconnecting the
washing machine to the power supply.
 Switch the washing machine on again.
 Restart the program.
If the fault message appears again, contact
Customer Service.
 Waterproof system
activated. Close wa-
ter supply and con-
tact Service.
The water protection system has reacted.
 Close the faucet.
 Contact Customer Service.
To switch off the fault message: switch the washing machine off with the
button.
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