Short user manual
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PROGRAM OVERVIEW
CLEANING AND CARE
FREQUENTLY ASKED QUESTIONS...
Program overview Detergent Cleaning and care Frequently asked questions...
Program Temperature Speed Load
Normal Hot +, Hot, Warm +, Warm, Cold Max, Full load (17.6lb/8kg)
Cotton, linen, and mixed-fiber fabrics made of both cotton and linen.
Delicates Hot +, Hot, Warm +, Warm, Cold
Med, Slow, ,
Small load (6.6lb/3kg)
For delicate fabrics made from synthetic fibers.
Sanitize Sanitize
Max, High, ,
Full load (17.6lb/8kg)
Cotton or linen fabrics with direct skin contact or for which special hygiene requirements apply.
Handwash Hot, Warm +, Cold
High, Med, Slow, ,
Small load (4.4lb/2kg)
For delicate fabrics which are only suitable for hand washing.
Dress Shirts Hot +, Hot, Warm +, Warm, Cold
Med, Slow, ,
Small load (4.4lb/2kg)
Pre-treat collars and cuffs depending on the level of soiling.
Darks/Denims Warm +, Warm, Cold
High, Med, Slow, ,
Small load (4.4lb/2kg)
Black and dark garments made from cotton, mixed fibers, and denim.
MobileStart
The Miele app is used to select programs and operate the appliance.
Express Warm +, Warm, Cold
High, Med, Slow, ,
Half load (7.7lb/3.5kg)
Cotton fabrics that have hardly been worn or are only very lightly soiled.
Extra White Hot +
Max, High, ,
Full load (17.6 lb/8kg)
For white fabrics made of cotton or linen without special hygiene requirements.
Outdoor Warm +, Warm, Cold
Med, Slow, ,
Small load (5.5lb/2.5kg)
Performance outerwear (e.g., jackets and pants) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.
Proofing Warm +
High, Med, Slow, ,
Small load (5.5lb/2.5kg)
Treating microfiber fabric, ski wear, or table linens/drapes made from mainly synthetic fibers to provide a finish which is resistant to water and dirt.
Table Linens/Drapes Hot +, Hot, Warm +, Warm, Cold
High, Med, Slow, ,
Full load (13.2 lb/6kg)
Table linens and drapes made of cotton and linen.
Sportswear Hot +, Hot, Warm +, Warm, Cold
High, Med, Slow, ,
Half load (7.7lb/3kg)
Sportswear such as jerseys and leggings, as well as microfiber and fleece garments.
Woolens Warm, Cold
High, Med, Slow, ,
Small load (4.4lb/2kg)
Wool or wool-blend fabrics.
Silks Warm, Cold
Slow, ,
Very small load (2.2lb/1kg)
Silks and other hand-washable fabrics with no wool content. Place tights, bras, etc., in a laundry bag.
Wrinkle-free Hot +, Hot, Warm +, Warm, Cold
High, Med, Slow, ,
Half load (8.8lb/4kg)
Synthetic or mixed-fiber fabrics, or wrinkle-free cotton.
Baby Clothes Hot +, Hot, Warm +, Warm, Cold
Max, High, Med, Slow, ,
Full load (13.2 lb/6kg)
Baby clothes, baby towels, bath gowns, toweling items, bibs made from cotton.
Towels Hot +, Hot, Warm +, Warm, Cold
Max, High, Med, Slow, ,
Full load (11 lb/5kg)
For linen or cotton towels used for personal hygiene.
Downs Hot +, Hot, Warm +, Warm, Cold
High, Med, Slow, ,
Small load (4.4lb/2kg)
Jackets, sleeping bags, pillows, and other down-filled items.
Pillows Hot +, Hot, Warm +, Warm, Cold
High, Med, Slow, ,
2pillows (40x80cm) or
1pillow (80x80cm)
Washable pillows with synthetic filling.
Clean Machine Sanitize Slow Without load
With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine.
Cleaning the washing machine will significantly reduce bacteria and prevent the build-up of unpleasant odors.
Detergents recommended by Miele
Miele
UltraPhase1 and 2
Miele Capsules
Normal –
Delicates –
Sanitize –
Handwash – –
Dress Shirts –
Darks/Denims – –
Express – –
Extra White –
Outdoor – – –
Proofing – – –
Table Linens/Drapes –
Sportswear – – –
Woolens – – –
Silks – – –
Wrinkle-free –
Quick Rinse – – –
Baby Clothes –
Towels –
Downs – – –
Pillows – – –
Recommendation Special-purpose detergents (e.g., Wool-
Care)
– No recommendation Fabric care (e.g., fabric softener)
Additives (e.g., booster)
Cleaning the detergent drawer
Washing at low temperatures and the use
of liquid detergent can lead to a build-up
of bacteria in the detergent drawer.
Clean the entire drawer at regular inter-
vals for hygiene reasons, even if you are
using the TwinDos system exclusively.
Pull out the deter-
gent drawer until a
resistance is felt.
Press down the release button and, at
the same time, pull the drawer com-
pletely out of the machine.
Removing and cleaning the insert for
liquid detergents
An insert for liquid detergents is located in
the compartment of the detergent
drawer.
Remove the in-
sert. Clean the in-
sert thoroughly
with warm water.
Cleaning the siphon inside the
compartment
Compartment 1 has a siphon for better dis-
pensing of the chlorine bleach.
Remove the re-
lease catch.
Remove the
siphon and clean
under warm run-
ning water.
Cleaning the siphon inside the
compartment
Remove the
siphon from the
compartment
and clean under
warm running wa-
ter.
Clean all compartments with warm wa-
ter.
Cleaning the detergent-drawer housing
Use a bottle brush
to remove deter-
gent residues and
limescale from the
jets inside the de-
tergent-drawer
housing.
Replace the detergent drawer.
Tip: Leave the detergent drawer slightly
open to allow it to dry.
Sanitize info (cleaning the drum)
Washing at low temperatures and/or using
liquid detergents can cause bacteria and
odors to build up in the washing machine.
Use the Clean Machine program to clean
the washing machine. Note the message in
the display: Sanitize info: Run a high temp.
program or the “Clean Machine” program
Problem Possible cause and solution
The control field remains
dark.
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically to
save energy.
Switch the washing machine on again by turning the pro-
gram selector.
The following appears in
the display:
Service Door release
fault F35
The door is not closed properly. The door lock could not
engage.
Close the door again.
Start the program again.
If the fault message appears again, contact Miele Cus-
tomer Service.
Drainage See
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 39 ³⁄₈" (1m).
Water intake See
The water intake is blocked or restricted.
Check whether the faucet is turned on properly.
Check whether the intake hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water intake is blocked.
Clean the filter.
Waterproof system Turn
off Service
The water protection system has reacted.
Close the faucet.
Contact Customer Service.
Service Fault F
There is a fault.
Disconnect the washing machine from the power supply.
Unplug the appliance or switch off the breaker.
Wait at least 2minutes before reconnecting the wash-
ing machine to the power supply.
Switch the washing machine on again.
Restart the program.
If the fault message appears again, contact Miele Cus-
tomer Service.
Problem Possible cause and solution
Check dosage
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the manufac-
turer’s instructions on dosage given on the packaging.
Sanitize info: Run a high
temp. program or the “Clean
Machine” program
When washing, a wash program using a temperature
above 60°C (140°F) has not been run for a long time.
Turn the program selector to the Additional programs/
setting and select the Clean Machine program in the Care
submenu.
Run the Clean Machine program using the Miele Machine
Cleaner or a universal powder detergent.
The washing machine is cleaned which prevents bacteria
and odor buildup.
Align the washing machine
The SoftSteam extra option which runs at the end of the
program could not be carried out properly.
Check whether the washing machine is aligned correctly
(see “Installation – Leveling the machine”).
Check whether the maximum drain height of 39 ³⁄₈" (1m)
has been exceeded.
If the fault message appears again, contact Miele Customer
Service. The washing machine can still be used, but without
the SoftSteam extra option.
is almost empty. Only a
few more cycles are possible
The detergent in the cartridge is running low. There is
enough left for approx. 4to 8wash programs.
Order a new cartridge.
The following appears in
the display:
Service Door release
fault F35
The door lock has jammed.
Contact Customer Service.
Quick Start Guide
Washing machine
This Quick Start Guide is not a substitute for the operating instructions supplied with the
appliance! It is essential to familiarize yourself with the washing machine before using it for
the first time. Please read the operating instructions carefully and pay particular attention
to the IMPORTANT SAFETY INSTRUCTIONS.
en-US
M.-Nr. 11 622 870 / 00
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