User Manual

Problem solving guide
91
General problems with the washer-dryer
Problem Possible cause and remedy
The washer-dryer is not
steady during a spin
cycle.
The machine feet are not level.
 Level the machine and adjust the feet correctly.
Unusual pumping
noises.
This is not a fault. Slurping noises occur at the end
of the pump sequence as a normal part of
operation.
Spinning sounds during
the drying process.
This is not a fault. The machine will spin even during
a drying programme (thermospin).
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
 Include both large and small items in the load as
this will give better distribution.
Large amounts of
detergent residue
remain in the detergent
drawer.
The water pressure is too low.
 Clean the filters in the water inlet.
 It may be useful to select the Water plus option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
 Clean the detergent dispenser drawer and, in the
future, add washing powder to the dispenser
drawer first, and then add the water softener.
There is water in the
fabric softener
compartment next to
the capsule.
CapDosing was not activated or an empty capsule
was not removed at the end of the last wash
programme.
 Make sure that you remember to activate
CapDosing the next time you insert a capsule.
 Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
 Clean the small pipe.