User Manual

Problem solving guide
85
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
A programme cannot be started
Problem Possible cause and remedy
The display remains
dark and the sensor
does not light up.
There is no power to the machine.
 Check whether the mains plug is plugged in and
switched on.
 Check whether the circuit breaker has tripped.
The washer-dryer has switched off automatically to
save energy.
 Switch the washer-dryer on with the sensor.
You are asked to enter a
code.
Access via a code has been activated.
 Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to
appear in the display the next time the machine is
switched on.
The following appears
in the display:
 Door will not lock. Call
Miele.
The door is not closed properly. The door lock could
not engage.
 Close the door again.
 Start the programme again.
 If the fault message appears again, contact Miele.