Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr.
Contents Caring for the environment ................................................................................... 6 Warning and Safety instructions ......................................................................... 7 Operating the washing machine......................................................................... 14 Control panel.......................................................................................................... 14 Touch display and sensors ...........................
Contents Garment care label symbols ............................................................................... 43 Spinning ................................................................................................................ 44 Programme chart ................................................................................................. 46 Programme sequence ......................................................................................... 52 Changing the programme sequence .......
Contents Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 ...... 72 Cleaning and care ................................................................................................ 75 Cleaning the drum (Hygiene info)........................................................................... 75 External casing and fascia panel ........................................................................... 75 Cleaning the detergent dispenser drawer..........................................
Contents Consumption data ............................................................................................. 104 Note for test institutes.......................................................................................... 105 Technical data .................................................................................................... 106 Settings ...............................................................................................................
Caring for the environment Disposal of the packing mate‐ rial The packaging is designed to protect the washing machine from damage dur‐ ing transportation. The packaging ma‐ terials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the manufactur‐ ing process and also reduces the amount of waste in landfill sites. Ensure that any plastic wrappings, bags etc.
Warning and Safety instructions This washing machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and dam‐ age to property. To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time. They contain important information on its safety, use and mainte‐ nance. Keep these instructions in a safe place and ensure that new users are familiar with the content.
Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the wash‐ ing machine unless they are constantly supervised. Children 8 years and older may only use the washing machine un‐ supervised if they have been shown how to use it safely and recog‐ nise and understand the consequences of incorrect operation. Children must not be allowed to clean or maintain the washing machine unsupervised.
Warning and Safety instructions The electrical safety of this washing machine can only be guaran‐ teed when correctly earthed. It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).
Warning and Safety instructions The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault. The Miele "Water protection system" protects from water damage provided the following conditions are met: – the machine is correctly plumbed in and connected to the elec‐ tricity supply. – if a fault or damage has been identified, the machine must be ex‐ amined by a competent person before further use, and repaired if necessary.
Warning and Safety instructions Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec‐ tronic control unit may be impaired at temperatures below freezing point. Before using the machine for the first time, check that the transit bars at the rear of the machine have been removed (see "Installation and connection - Removing the transit bars").
Warning and Safety instructions Take care when opening the drum door after using the steam function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dis‐ sipated. The maximum load for this washing machine is 9 kg (dry weight). See the "Programme chart" for the maximum recommended loads for individual programmes.
Warning and Safety instructions Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine. If detergent comes into contact with the eyes, rinse them thor‐ oughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for refer‐ ence. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.
Operating the washing machine Control panel a Touch display d sensor See the next page for more informa‐ For returning to the main menu. Val‐ tion. ues set previously are not saved. b Start/Stop sensor e Optical interface For starting the programme selected For service technicians. and cancelling a programme once it f button has started. The programme selected For switching the washing machine can be started as soon as the sensor on and off. To save energy the wash‐ starts flashing.
Operating the washing machine Touch display and sensors Main menu The , and Start/Stop sensors and the sensors in the display react to finger tip contact. After switching on the washing machine the main menu will appear in the dis‐ play. The display can be scratched by pointed or sharp objects, e.g. pens. Only touch the touch display with your finger tips. Touching the sensors in the display re‐ veals a list of options or a sub-menu and also takes you to another menu.
Operating the washing machine Washing assistant Mixed items The Washing assistant guides you step by step so that you can select the opti‐ mum wash programme for your laundry. Use this programme if you do not have enough laundry to run a standard pro‐ gramme but you want to wash a few lightly soiled items with different gar‐ ment care instructions. See "Washing assistant" for more infor‐ mation. Scroll bar The scroll bar indicates that further op‐ tions or more text follows.
Operating the washing machine Examples on how to operate the machine Option lists Programmes menu (single option list): Extras Steam smoothing Short Programmes Cottons Minimum iron Delicates Woollens Denim Shirts ＜ Options menu (multiple option list): Soak Rinse hold ＜ ＞ OK Touching the ＜ or ＞ sensor scrolls to the left or right of the list. ＞ Touching the ＜ or ＞ sensor scrolls to the left or right of the list. The scroll bar shows you that further options are available.
Operating the washing machine Setting numerical values You can set numerical values in some menus. Temperature 30 °C Cold - 90°C – + OK The numerical value is highlighted in white. Touching the – sensor decreases the value and touching the + sensor in‐ creases it. The OK is used to adopt the selected value. Tip: The values will count upwards and downwards automatically if you touch the + or - sensor continuously.
Before using for the first time Removing the protective foil and stickers Removing the detergent car‐ tridges from the drum Remove There are two cartridges containing UltraPhase1 and UltraPhase2 detergent for automatic detergent dispensing in the drum. – the protective foil from the door. – any stickers from the front and the lid. Please do not remove any labels (e.g. the data plate), visible when you open the door. Pull open the door. Take the two cartridges out of the drum.
Before using for the first time After installing the washing machine Before using the machine for the first time ensure that it is correctly in‐ stalled and connected. See "Installa‐ tion and connection". Also check that the drain filters are securely tightened to prevent the risk of water leaks during use. This washing machine has undergone a complete functional test at the fac‐ tory and there will be some residual water in the drum from this process.
Before using for the first time Setting the clock format Miele@home The display indicates that this washing machine can be connected to the Miele@home system via a communica‐ tion module. Clock format 24 h clock 12 h clock Confirm the information with OK. The display will change to show Setting up. Select the clock format you want. The clock format selected will be marked with a tick and the display for setting the Time of day will appear.
TwinDos The washing machine has an integrated detergent dispensing unit. The detergent dispensing unit can be used with 1. the Miele 2 Phase System or 2. any other liquid detergent and/or fab‐ ric conditioner. The Miele 2 Phase System The Miele 2 Phase System uses a base detergent (UltraPhase 1) and a deter‐ gent enhancer (UltraPhase 2). In order to achieve optimum results, the agents are dispensed separately during the wash process. The 2 Phase System cleans both white and coloured textiles thoroughly.
TwinDos Inserting cartridges/containers Keep filled containers or car‐ tridges out of the reach of children. Observe the instructions for use and warning instructions given by the de‐ tergent manufacturer. Using cartridges UltraPhase 1 and UltraPhase 2 are supplied in single use cartridges. Press the yellow release button (1.) and pull the container out (2.). Press the TwinDos container access panel. The panel will spring open. Remove the cap from the cartridge. Drop the panel down.
TwinDos Using containers Take the containers out of the com‐ partments. Open the yellow stopper and fill the container with your detergent of choice. Close the stopper and push the con‐ tainer back into the compartment. Make sure that it locks into position. Push the UltraPhase 1 cartridge into Compartment 1 until it locks into po‐ sition. Remove container 2 and push the UltraPhase 2 cartridge into Com‐ partment 2 until it locks into position. Keep the containers in a safe place.
TwinDos Setting the electronic unit to liquid detergent and/or fabric conditioner TwinDos Detergent type / amount Maintenance Switch on the washing machine and wait until the main menu appears in the display. Touch the Detergent type / amount sensor. Use the ＞ sensor to scroll to the second page of the main menu. 10:30 Mixed items The display will change to show the Detergent type menu. Detergent type Settings Compartment 1 ＜ ＞ Compartment 2 Touch the Compartment 1 sensor.
TwinDos Settings for UltraPhase 1 and UltraPhase 2 The dosage amounts for UltraPhase 1 and UltraPhase 2 are pre-set for hard‐ ness range II (). Compartment 1 Not defined Miele UltraPhase 1 Miele Miele UltraColor WoolCare Use the OK sensor to confirm the pre-set dosage amount or use the – and + sensors to change the amount. Then confirm the new amount. The washing machine will automatically assign UltraPhase 2 to compartment 2. You just need to confirm or change the dosage amount.
TwinDos Settings for other types of detergent The dosage amount for Miele prod‐ ucts is pre-set for water hardness lev‐ el Il (). Use the OK sensor to confirm the pre-set dosage amount or use the – and + sensors to change the amount. Then confirm the new amount.
TwinDos Running the first programme Degree of soiling The TwinDos system needs to be primed before you can use the wash‐ ing machine. To do this you must run a wash pro‐ gramme without laundry. Light Open the stopcock. Make sure that the washing machine door is closed properly. Select the Cottons programme. First the load will appear and then the display will change to show the stand‐ ard menu for the programme. 10:30 1:59 h Temperature Spin speed 60 °C 1600 rpm TwinDos Prog.
Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy us‐ age are determined by the size of the load. To make the most of your machine, load the maximum dry load for the programme you are using. – When smaller amounts of laundry are washed, the automatic load recogni‐ tion system will reduce the amount of water and energy used. – Use the Express 20 programme for small, lightly soiled loads.
Washing environmentally and economically EcoFeedback 2. Actual consumption You can view information about the en‐ ergy and water consumption of your washing machine with the ECO Feedback sensor. You can view the actual energy and wa‐ ter consumption and the cost during the programme and at the end of the programme. See "Settings, Total con‐ sumption" for further information on setting the cost.
1. Prepare the laundry Tip: Badly soiled areas can be pre-trea‐ ted with liquid detergent, stain remov‐ ers etc. first, following the manufactur‐ er's instructions. With particularly stub‐ born stains ask your dry cleaner for ad‐ vice. If you use a solvent-based Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and to components in the machine. Sort the laundry Sort the laundry by colour and by care label.
2. Select a programme Switch on the washing ma‐ chine The load for the programme selected will appear in the display. In order for the load display to func‐ tion correctly, the drum must be emp‐ ty before the washing machine is switched on. Confirm with the OK sensor or wait a few seconds until the display changes to show the standard menu for the programme. Cottons Press the button. The interior drum lighting will come on. The drum lighting will go out automati‐ cally after five minutes.
3. Select programme settings Temperature You can alter the pre-set temperature of a wash programme. TwinDos You can switch on Automatic dispens‐ ing. Touch the Temperature sensor. Touch the TwinDos sensor. Set the temperature you want with – and + and confirm with OK. The display will ask you to enter the de‐ gree of soiling of the laundry. Spin speed See "Degree of soiling" for more infor‐ mation. You can alter the pre-set spin speed of a wash programme. Touch the Spin speed sensor.
3. Select programme settings ProgrammeManager The ProgrammeManager option can be used to customise the washing programmes to suit your require‐ ments. Touch the Prog. Manager sensor. Confirm the information with OK. Confirm selection of the stains with the OK sensor. More information may appear in the display which must be confirmed with OK. Select the option you want. The selection is saved. ProgrammeManager is switched on.
3. Select programme settings CapDosing You can use CapDosing with this wash programme. Touch the CapDosing sensor. The types of capsules which can be used with the programme will appear in the display. Select the type of capsule you want. CapDosing is activated. See "5. Add detergent, CapDosing" for more information. Eco Feedback You can view information about the energy and water consumption of your washing machine with the ECO Feedback sensor. Touch the ECO Feedback sensor.
4. Load the washing machine Open the door The load display will now appear. Load < 25 % OK Take hold of the door and pull it open. The display shows the amount of laun‐ dry loaded in the drum as a % (in 25% steps) of the maximum load permissible for the programme selected. Unfold the laundry and load loosely into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
4. Load the washing machine Close the door The display will ask you to enter the de‐ gree of soiling of the laundry. Enter the degree of soiling with the Light or Heavy sensor and confirm with OK. See "Degree of soiling" for more infor‐ mation. The dosage display will now appear. Dosage Make sure that no items are caught between the door and the seal. 100 % OK Confirm with OK. will not appear if TwinDos or has already been selected for the main wash cycle.
5. Add detergent There are several options for adding de‐ tergent. TwinDos If you selected TwinDos when setting the programme, detergent will be dis‐ pensed automatically for this wash pro‐ gramme. Keep capsules out of the reach of children. Inserting a capsule Open the detergent dispenser draw‐ er. The detergent dispensed will depend on which agents have been added to the TwinDos unit.
5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the compartment is solely via the capsule. No additional fabric conditioner may be added to the compartment when using a capsule. Remove the empty capsule at the end of the programme. Close the lid and press it firmly shut. Close the detergent dispenser draw‐ er. For technical reasons a small amount of water will remain in the capsule.
5. Add detergent Detergent dispenser drawer Add detergent in accordance with the value in the dosage display. The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging.
6. Start the programme - the end of a programme Starting the programme Pull open the door. Touch the flashing Start/Stop sensor. Remove the laundry. The door will lock (the symbol will appear in the display to show this) and the programme will start. The programme status will appear in the display. Cottons 1 Temperature 60 °C Spin speed 1600 rpm Main wash 2 1:45 Check that all items have been re‐ moved from the drum.
Degree of soiling If you have selected automatic dispens‐ ing or loaded the washing machine, the display will then prompt you to enter the degree of soiling. – programme duration (with light soil‐ ing the programme duration will be shorter) Normal Heavy OK You can set the degree of soiling with the Light or Heavy sensor. Your selection is confirmed with the OK sensor. Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains.
Garment care label symbols Washing Drying The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.
Spinning Final spin speed Programme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens 1200* Denim 900 Shirts 900 Steam care – Express 20 1200 QuickPower wash 1600 Automatic plus 1400 Freshen up – Dark garments 1200 Down duvets 1200 Outerwear 800 Proofing 1000 Separate rinse 1600* Starch 1400* Silks 600* Sportswear 1200 Down filled items 1200 Curtains 600 First wash 1200 Pillows 1200 Drain / Spin 1600 Cottons 1600 Maintenance wash 900 44 Fi
Spinning To omit the final spin (Rinse hold) To omit rinse and interim spin and the final spin Select the Rinse hold option. The laun‐ dry is not spun after the final rinse and remains in the final rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme. Touch the Spin speed sensor. To start the final spin: Select the 0 rpm setting.
Programme chart Cottons cold to 90°C Max. load 9.0 kg Use for Cotton, linen or mixed fibre fabric, e.g. table linen, towelling, under‐ wear, T-shirts etc. Note Where particularly high levels of hygiene are required please select a temperature of 60°C or higher. Minimum iron cold to 60°C Max. load 4.0 kg Use for Synthetic, mixed fibre and easy care cotton. Note Reduce the spin speed for fabric which creases easily. Delicates cold to 60°C Max. load 3.
Programme chart Steam care Use for Max. load 2.0 kg Reducing the amount of creasing in damp, freshly washed and spun cotton or linen garments. The garments must be suitable for drying in a tumble dryer and suitable for ironing . Notes – 5-6 shirts make up a load of approx. 2.0 kg. – Smaller loads give a better result. – Remove garments as soon as the programme has finished and then tumble dry using the Gentle smoothing programme or place on a hanger to dry.
Programme chart Freshen up Use for Max. load 1.0 kg Dry, clean cotton, linen or mixed fibre garments which are slightly creased. The garments must be suitable for drying in a tumble dryer and suitable for ironing . Notes – Smaller loads give a better result. – Remove garments as soon as the programme has finished and then tumble dry using the Gentle smoothing programme or place on a hanger to dry. – Not suitable for garments made of wool or wool blend fabric. Dark garments cold to 60°C Max.
Programme chart Proofing 40°C Max. load 2.5 kg Use for Treating microfibre fabric, skiwear and table linen made from mainly synthetic fibres to provide a water and dirt resistant finish. Notes – The items should be freshly laundered and spun or dried before proofing. – For best results, the items should be heat-treated afterwards ei‐ ther in a tumble dryer or by ironing. Separate rinse Max. load 9.0 kg Use for Rinsing handwashed items. Note Reduce the spin speed for items which crease easily.
Programme chart Down filled items cold to 60°C Max. load 2.0 kg Use for Jackets, sleeping bags, pillows and other down-filled items. Notes – Remove air from the items before washing to prevent an exces‐ sive build-up of foam. To do this either push the items into a nar‐ row laundry bag to compress them or tie the items together with a washable strap. – Observe the instructions on the wash care label. Curtains cold to 40°C Max. load 2.
Programme chart Cottons / Max. load 9.0 kg Use for Normally soiled cotton garments. Notes – These settings are the most efficient in terms of energy and water consumption for washing cottons. – With the actual wash temperature reached will be lower than 60°C although the wash performance is the same as with the Cot‐ tons 60°C programme. Note for test institutes: The test programme conforms to EN 60456 and the energy label to Directive 1061/2010.
Programme sequence Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Cottons 2-51)2)3) Minimum iron 2-42)3) Delicates 2-42)3) Woollens 2 Denim 2-42)3) Shirts 3-43) Express 20 1 QuickPower wash 1 Automatic plus Dark garments Down duvets Outerwear 2-4 2)3) 3-52)3) 3-43) 3-43) Proofing – 1 Separate rinse
Programme sequence = Low water level = Medium water level = High water level = Intensive rhythm = Normal rhythm = Sensitive rhythm = Ultra sensitive rhythm = Handwash rhythm = Carried out – = Not carried out The washing machine has fully elec‐ tronic controls with automatic load rec‐ ognition. It takes in the right amount of water required for the programme de‐ pending on the amount of laundry and its absorbency rate.
Programme sequence Cottons and Minimum iron Special features PowerWash 2.0, the washing technique developed by Miele, is activated in the Cottons programme with small and me‐ dium-sized loads and in the Minimum iron programme – Drenching phase The washing machine will spin a few times at the beginning of the pro‐ gramme. During spinning, the water discharged is sprayed back into the laundry in order to achieve optimum moisture penetration.
Changing the programme sequence Cancelling a programme Changing a programme You can cancel a programme at any time after it has started: After the start of a programme it is no longer possible to select a different pro‐ gramme. Touch the Start/Stop sensor. Select Cancel programme. The suds will be pumped away. The programme is now cancelled. The door lock will be released. Pull open the door. Remove the laundry. If you want to select a different pro‐ gramme Close the door.
Changing the programme sequence Adding or removing laundry af‐ ter the programme has started The door cannot be opened, if: You can add or remove items during the first few minutes after the programme has started. – the water is above a certain level. Touch the Start/Stop sensor. The following will appear in the display: Selection Cancel programme Add laundry Activate safety lock Touch the Add laundry sensor. The programme will stop and the door will unlock. Pull open the door.
Changing the programme sequence Safety lock The safety lock prevents the tempera‐ ture, spin speed or options being al‐ tered during a wash programme. To activate the safety lock Touch the Start/Stop sensor. Select Activate safety lock. Locked will appear in the display. The safety lock is activated. To deactivate the safety lock Touch the Start/Stop sensor. Deactivate safety lock? display. will appear in the Confirm that you want to deactivate the safety lock with the Deactivate sensor.
ProgrammeManager The ProgrammeManager option can be used to customise the washing pro‐ grammes to suit your requirements. Intensive For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is in‐ creased through more intense mechani‐ cal action and the application of more heat energy. ECO This option reduces energy consump‐ tion whilst maintaining cleaning efficien‐ cy. This is achieved by increasing the wash duration and at the same time re‐ ducing the wash temperature selected.
ProgrammeManager Wash programme chart - ProgrammeManager ProgrammeManager cannot be selected with programmes which are not listed in the chart below.
Options Steam smoothing Pre-wash Steam is injected into the drum at the end of the wash process. Reducing the maximum load by 50% will give a bet‐ ter result. For steam smoothing to work properly there needs to be a certain amount of residual moisture still present in the laundry and so the final spin speed is adjusted accordingly. For laundry with large amounts of dirt, e.g. dust and sand. The garments must be suitable for dry‐ ing in a tumble dryer and suitable for ironing .
Options Wash programme chart - Options Extra rinse X X X X X X X X X X X X X Delicates X X X X X X X Woollens – – – X – – – Denim X X X X X X X X X X X X X – X1) X – – – Shirts X Rinse hold Soak 1) Pre-wash X Minimum iron Short Cottons Steam smoothing Water plus None of the options can be selected with programmes which are not listed in the chart below.
Delay start With delay start you can choose when you want the programme to start. You can delay the start of the programme from 15 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example. The time of day needs to be set for delay start to work correctly. After selecting the programme touch the Finish at sensor. Tip: Via Settings you can select a time for the programme to start at, instead of finish at.
Delay start To cancel delay start Touch the Start/Stop sensor. The Selection menu will appear: Selection Cancel delay start Add laundry Activate safety lock Select Cancel delay start. The basic programme menu will appear and the Start/Stop sensor will flash. Adding or removing laundry Touch the Start/Stop sensor. Touch the Add laundry sensor. The door will unlock. Pull open the door. Add laundry or remove individual items. Close the door. Touch the Start/Stop sensor.
Favourite programmes You can save your own customised wash programmes under names of your choice. The saved favourite programmes will be sorted alphabetically. To create a favourite pro‐ gramme There are two ways of creating a fa‐ vourite programme. Option 1 With the main menu showing in the display, touch the Favourite programmes sensor. The display will change to show the Fa‐ vourites menu Favourite programmes. Touch the Create sensor.
Favourite programmes Entering names/saving favour‐ ite programmes To change a favourite pro‐ gramme You can enter a name of up to 10 char‐ acters. You can change a saved favourite pro‐ gramme and then save it again under the same or a different name. Name: A __________ Ä B C 123 abc D E F Select Favourite programmes from the main menu. Select the Change sensor. Select the favourite programme you want to change.
Washing assistant The Washing assistant guides you step by step so that you can select the opti‐ mum wash programme for your laundry. Touch the Washing assistent sensor in the main menu. The display will show a list of types of textile. Textile type Cotton Cotton + synthetic Cotton Lightly soiled Normally soiled Heavily soiled Select the degree of soiling of the items. Cotton Synthetic Wool Laundry not Low spin spun speed Normal spin speed ＜ ＞ Select how you want the items to be spun.
Mixed items Use this programme if you do not have enough laundry to run a standard pro‐ gramme but you want to wash a few lightly soiled items with different gar‐ ment care instructions. The washing machine will use the list of items to put together a suitable wash programme. Tip: You can add individual programme settings, e.g. TwinDos before you start the programme.
Miele@home a Miele@home communication enabled appliance b Miele@home communication stick XKS3000Z or communication module XKM3000Z c Miele@home communication enabled Master appliance with SuperVision func‐ tionality d Miele@home Gateway XGW3000 e WiFi router f Connection to a Home automation system g Smartphone, Tablet PC, Laptop h Internet connection 68
Miele@home Please note that the Miele@home and SuperVision system is currently only available in selected countries. This appliance / is network enabled and can be connected to the Miele@home system via a communica‐ tion module or communication stick and a conversion kit where required.
Detergent The correct detergent Dispensing aids All detergents produced for automatic washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the pack‐ aging. Use dispensing aids, (e.g. balls) if these are supplied with the detergent, partic‐ ularly when using liquid detergent. The right amount to dispense will depend on the following: – the soiling level of the load – the quantity of the laundry – the water hardness level.
Detergent Miele recommended detergents Miele detergents and care products have been specially designed for Miele wash‐ ing machines. They are available to order via the internet at www.miele-shop.com or from Miele.
Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart.
Detergent Fabric conditioner and liquid starch at the end of the pro‐ gramme Manual dispensing You can dispense fabric conditioner ei‐ ther by using automatic dispensing or via the detergent dispenser compart‐ ment. Automatic dispensing One of the automatic dispensing con‐ tainers must be filled with fabric condi‐ tioner. Select the programme required. Select TwinDos. Select the degree of soiling level of the load. The display will change to show the Select agent menu.
Detergent Adding fabric conditioner separately Add fabric conditioner to the com‐ partment or insert the appropriate capsule. Select the Separate rinse programme. Change the spin speed if necessary. If using a capsule, activate the CapDosing sensor and select Cap. Touch the Start/Stop sensor. Adding starch separately Add liquid starch to the compart‐ ment and powder or viscous starch to the compartment. Select the Starch programme. Change the spin speed if necessary.
Cleaning and care Cleaning the drum (Hygiene info) Cleaning the detergent dis‐ penser drawer Washing at low temperatures and/or using liquid detergent can cause bacte‐ ria and unpleasant odours to build up in the washing machine. Use the Maintenance wash programme to clean the ma‐ chine. Run this programme regularly or at the latest when Hygiene info: Start a The pre-wash and main wash compart‐ ments of the detergent dispenser draw‐ er are self-cleaning.
Cleaning and care Cleaning the siphon tube and the channel Liquid starch can cause the siphon to become clogged. Make sure that you clean the siphon and siphon tube particularly thoroughly after us‐ ing liquid starch a few times. Cleaning the detergent dispenser drawer housing Clean the siphon. 1. Remove the siphon from the com‐ partment and rinse under hot running water. Clean the siphon tube at the same time. 2. Replace the siphon. Clean the fabric conditioner channel with a brush and hot water.
Cleaning and care Cleaning the TwinDos system The washing machine has a cleaning programme for cleaning the TwinDos system containers and the hoses in‐ side the washing machine. Miele 2 Phase System cartridges do not need to be cleaned. Cleaning the containers and hoses Clean the container or containers and hoses every time you change brand of liquid detergent or fabric conditioner or if the system has not been used for a long period of time (more than three months).
Cleaning and care Cleaning the water inlet filter First turn off the stopcock. The washing machine has a filter to protect the water inlet valve. The acces‐ sible filter in the union at the open end of the inlet hose should be checked ev‐ ery six months or so, or more often if there are frequent interruptions to the water supply. Unscrew the inlet hose from the stop‐ cock. Remove the rubber seal 1 from the recess. Using pointed pliers, take hold of the plastic filter bar 2 and remove it.
Problem solving guide Minor faults in the performance of the washing machine, some of which may result from incorrect operation, can be put right without contacting the Service Depart‐ ment. The following guide may help you to find the reason for a fault, and to correct it. You should, however, note the following: Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regu‐ lations.
Problem solving guide The following fault messages appear in the display and the programme stops Problem Cause and remedy The water outlet is blocked or restricted. Drainage fault The drain hose has been fixed too high. Clean the drain filters and the drain pumps. The maximum delivery head is 1.8 m. Water intake fault The water inlet is blocked or restricted. Check whether the stopcock is opened properly. Check whether the inlet hose is kinked.
Problem solving guide The following fault messages appear in the display at the end of the programme Problem Cause and remedy Check dosage Excessive foam has built up during washing. Check the amount of detergent dispensed. With automatic detergent dispensing check the dosage amount set. Observe the instructions on the detergent packag‐ ing and the degree of soiling of the laundry. If necessary, reduce the dosage amount by incre‐ ments of 10%.
Problem solving guide The following fault messages appear in the display at the end of the programme Problem Cause and remedy The pumps are dirty. Clean the pumps as described in "Problem solving guide - Opening the door in the event of a blocked drain outlet and/or power failure". Start the programme again after cleaning the pumps. Intensive flow: Clean the filter and jets or remove foreign objects from the pump housing. The jet in the top of the door ring is blocked with fluff.
Problem solving guide Problems with TwinDos Problem Cause and remedy There are dark specks in the liquid detergent. Mould has developed in the detergent. Pour the liquid detergent out of the container and then clean the container thoroughly. No detergent and/or fabric conditioner was dispensed. Automatic dispensing has not been activated. Touch the TwinDos sensor before running the next programme. Automatic dispensing will be activated.
Problem solving guide General problems with the washing machine Problem Cause and remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine and adjust the feet correctly. The laundry has not The machine detected an imbalance during the final been spun properly and spin cycle and reduced the spin speed automatically. is still wet. Include both large and small items in the load as this will give better distribution during spinning.
Problem solving guide General problems with the washing machine Problem Cause and remedy At the end of the pro‐ The small pipe in the detergent dispenser drawer onto gramme there is still liq‐ which the capsule is placed is blocked. uid in the capsule. Clean the small pipe. This is not a fault. For technical reasons a small amount of water will re‐ main in the capsule. There is water next to the capsule in the fabric conditioner compart‐ ment.
Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required re‐ agents. They do not remove fruit, coffee and tea sult. stains. Use the Miele 2 Phase System. The targeted addi‐ tion of UltraPhase 2 during the wash process re‐ moves stains effectively. Use a general purpose powder detergent contain‐ ing a bleaching agent.
Problem solving guide The door will not open Problem Cause and remedy The door cannot be pulled open during a programme. The drum is locked during a programme. Touch the Start/Stop sensor. Select the Cancel programme or Add laundry sensor. The door will unlock and you will be able to pull it open. There is still water in the drum and the machine is un‐ able to drain.
Problem solving guide Opening the door in the event of a blocked drain outlet and/or power failure Switch off the washing machine. Press the drain pump access panel. The panel will spring open. Blocked drain outlet If the drain outlet is blocked, a large quantity of water can remain in the washing machine. Caution: If laundry has been Slowly and carefully unscrew the fil‐ ters to let the water out. Be careful not to release too much water at once.
Problem solving guide Opening the door Always make sure that the drum is stationary before reaching in to re‐ move laundry. Reaching into a mov‐ ing drum is extremely dangerous. Clean them thoroughly. Remove any foreign objects (e.g. but‐ tons, coins, etc.) and fluff from the fil‐ ter housing. Turn the impellers by hand to check that they rotate freely. Use a screwdriver to unlock the door. Pull open the door.
After sales service Repairs Guarantee: U.K. In the event of any faults which you cannot remedy yourself, please con‐ tact: In the U.K, the washing machine is guaranteed for 2 years from the date of purchase. – your Miele Dealer, or In the U.K. you must activate your cov‐ er by calling 0330 160 6640 or register‐ ing online at www.miele.co.uk. – Miele (Contact details for Miele are given at the end of this booklet).
Installation and connection Front view a Inlet hose with Waterproof system f Door b Electrical supply cable g Access to drain filter, drain pump and emergency release c Flexible drain hose (with detachable swivel elbow) d Control panel h Access panel for TwinDos containers i Four height adjustable feet e Detergent dispenser drawer 91
Installation and connection Rear view a Drain hose e Inlet hose with Waterproof system b Transport clips for electrical supply cable, inlet and drain hoses f Safety caps for transit bars c Electrical supply cable g Miele@home communication module slot d Protruding lid for holding when mov‐ h Transport clips for inlet and drain ho‐ ing the machine ses and for storing transit bars when not in use 92
Installation and connection Installation surface A concrete floor is the most suitable in‐ stallation surface for a washing ma‐ chine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: The machine must be level and se‐ curely positioned. To avoid vibrations during spinning, the machine should not be installed on soft floor coverings.
Installation and connection Using the spanner supplied, turn the left-hand transit bar 90°, then Turn the right-hand transit bar 90°, then pull the transit bar out. pull the transit bar out.
Installation and connection To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed. Secure the transit bars to the back of the washing machine. Make sure the top catch is located above the holder. The washing machine must not Plug the holes with the plastic caps as illustrated. be moved without the transit bars in place. Store them as shown or keep them in a safe place for future use.
Installation and connection Levelling the machine The washing machine must stand per‐ fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec‐ tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine. All four feet are screwed in when the machine is deliv‐ ered. Use a spirit level to check that the washing machine is standing level.
Installation and connection Building under a continuous work‐ top/ in a kitchen run The washing machine lid cannot be removed. This washing machine (with lid intact) can be pushed under a worktop if there is space to do so. Washer-dryer stack The washing machine can be combined with a Miele tumble dryer in a washerdryer stack. The appropriate "WTV" stacking kit* to match your dryer is re‐ quired. All parts marked* are available from your Dealer or Miele.
Installation and connection The water protection system Inlet hose The Miele water protection system pro‐ tects all parts of the washing machine from water damage. – The casing on the inlet hose contains two solenoid valves , which cut off the water intake directly at the stop‐ cock. These valves provide two-fold protection. In the event that one of the valves is faulty, the other valve will cut off the water intake.
Installation and connection The electronic unit and drainage and overflow protection – Drainage protection Any leaking water is collected in the sump in the base of the machine. A float switch closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pum‐ ped away. – Overflow protection If the water level exceeds a certain level, the drain pump switches in and pumps the excess water away in a controlled manner.
Installation and connection Connection to the water sup‐ ply The casing on the water inlet hose contains electrical compo‐ nents. It must not be connected in areas where there is the risk of water or other liquids reaching it, e.g. bath‐ rooms. The casing on the water inlet hose must not get wet. The washing machine should be con‐ nected to a mains water supply in ac‐ cordance with current local and nation‐ al safety regulations.
Installation and connection Maintenance Only use a Miele Waterproof system hose should you need a replacement. Disconnect the machine from the elec‐ tricity supply before unscrewing the wa‐ terproof system inlet hose from the stopcock. In order to protect the water inlet valve, the dirt filter in the water inlet valve connection must not be re‐ moved. Extension hose A 1.5 metre long (metal) extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra.
Installation and connection Connection to the drainage system Please note: The machine drains via a drain pump with a delivery head of 1.8 m. The drain hose must not be kinked as this re‐ stricts drainage. The swivel elbow at the end of the hose can be turned in ei‐ ther direction, or can be detached if re‐ quired, with a sharp twist and pull. The drain hose can be extended to a length of 2.5 m. The necessary parts can be purchased from your Miele Dealer or Miele.
Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with cur‐ rent national and local safety regula‐ tions (BS 7671 in the UK). The fuse cover must be refitted when changing the fuse, and if the fuse cover is lost, the plug must not be used until a suitable replacement is obtained.
Consumption data Load Cottons Consumption data Energy Water in kWh in l Duration Residual moisture 90°C 9.0 kg 2.4 65 2 h 29 min 50% 60°C 9.0 kg 1.45 65 1 h 59 min 50% 60°C 4.5 kg 0.90 52 1 h 59 min 50% 40°C 9.0 kg 0.99 72 2 h 39 min 46% 40°C 4.5 kg 0.60 52 2 h 29 min 46% * 9.0 kg 0.80 54 2 h 59 min 44% * 4.5 kg 0.50 49 2 h 59 min 44% * 4.5 kg 0.35 42 2 h 59 min 44% Minimum iron 40°C 4.0 kg 0.40 47 1 h 59 min 30% Delicates 30°C 3.0 kg 0.
Consumption data Note for test institutes * Test programme in accordance with EN 60456 and energy label with Directive 1061/2010 Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any options selected. With the PowerWash 2.
Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 96 kg Capacity 9 kg dry laundry Voltage See data plate Connected load See data plate Fuse rating See data plate Consumption data See "Consumption data" Minimum flow pressure 100 kPa Maximum flow pressure 1000 kPa Inlet hose length 1.60 m Drain hose length 1.50 m Mains connection cable length 1.
Settings You can use the settings menu to alter the machine's electronics to suit changing requirements. Settings can be altered at any time. Opening the Settings menu Before you begin, ensure that: – The washing machine is switched on. – The main menu is showing in the dis‐ play. Selecting and changing set‐ tings Touch the ＜ or ＞ sensor until the setting you want appears in the list of options. Touch the sensor to select the setting in the display. Change the value displayed and con‐ firm with OK.
Settings Language The display can be set to appear in one of several different languages. The flag after the word Language acts as a guide to prevent a language which will not be understood from be‐ ing set. The selected language will be stored in memory. TwinDos For adjusting the standard setting of the detergent dispensing unit or for activating maintenance of the contain‐ ers. Options – Detergent / amount For specifying the type of detergent in the containers and the dosage amount.
Settings Buzzer volume You can select one of seven different settings for the buzzer volume. The settings are represented by a bar chart. At the lowest setting, the buzzer is switched off. Keypad tone Each touch of a sensor is confirmed with an audible tone. Factory default setting: the keypad tone is switched on. Total consumption In this setting you can check the saved energy and water consumption values and enter the energy cost.
Settings Display brightness There are seven different display brightness settings. The brightness changes as soon as you select a different setting. Display switch-off setting To save energy, the display will go out and the Start/Stop button will flash slowly. Options – On The display will go out after 10 mi‐ nutes. – On (not in current programme) (Fac‐ tory default setting) The display will remain on while the programme is running but will go out 10 minutes after the end of the pro‐ gramme.
Settings Memory The washing machine will save the settings (temperature, spin speed and some of the options) which have been selected for a programme after the programme has started. When this programme is chosen again, these saved settings will appear in the display. Factory default setting: the Memory function is switched off.
Settings Water plus level The water level can be increased in 4 stages by activating the Water plus option. Stages: – Normal (Factory default setting) – Plus – Plus – Plus Maximum rinse level The water level in the rinse cycle can be permanently set to the highest val‐ ue. This function is useful for allergy suffer‐ ers as it achieves an excellent rinse re‐ sult. Water consumption will increase. Factory default setting: the maximum rinse level setting is switched off.
Settings Delay start For specifying which time prompt should appear with the delay start function. Options – Start at With the Delay start function you specify at what time the wash pro‐ gramme should begin. – Finish at (Factory default setting) With the Delay start function you specify at what time the wash pro‐ gramme should end.
Optional accessories Detergent, fabric care, additives and machine care products are available for this washing machine. All the products have been designed for Miele washing machines. UltraColor These and many other useful products can be ordered via the internet at www.miele-shop.com or from Miele (see end of this booklet for contact de‐ tails).
Optional accessories Down items Fabric care – liquid detergent suitable for pillows, sleeping bags and down filled items Fabric care agents are available as cap‐ sules in convenient single dose amounts or in a handy bottle. – retains the elasticity of down and feather filled items – retains the breathability of down filled items – prevents down filling clumping to‐ gether WoolCare – liquid detergent for woollens and del‐ icates Reproofing agent – for reproofing microfibre garments e.g.
United Kingdom Miele Co. Ltd. Fairacres, Marcham Road Abingdon, Oxon, OX14 1TW Customer Contact Centre Tel: 0330 160 6600 E-mail: mielecare@miele.co.uk Internet: www.miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive, Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au China Miele (Shanghai) Trading Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District 200040 Shanghai, PRC Tel: +86 21 6157 3500, Fax: +86 21 6157 3511 E-mail: info@miele.
WMV 960 WPS en-GB M.-Nr.
