Operating instructions for Washing machine W 970 It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accident, or damage to the machine. Q\ M.-Nr.
Caring for our environment Caring for our environment Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled. Rather than just throwing these materials away, please ensure they are offered for recycling. 2 Disposal of your old appliance Old appliances contain materials which can be recycled.
Contents Contents Caring for our environment Disposal of the packing material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Guide to the machine General view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Control panel . . . . . . . . . . . . . . . . . . . . . .
Contents Programmes Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Additional options Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Problem solving guide What to do, if . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Opening the drum door in the event of a power failure . . . . . . . . . . . . . . . . . . . . . 43 After sales service Customer contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Future updates (PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guide to the machine Guide to the machine General view 1 Electric supply cable 5 Facia panel with controls 2 Inlet hose (able to withstand pressures of at least 70 bar) 6 Door 3 Flexible drain hose (with detachable swivel elbow) 4 Detergent dispenser drawer 6 7 Access panel for drain pump, drain filter and emergency door release 8 Four height adjustable feet
Guide to the machine Control panel b “I-ON / 0-OFF” button To switch the machine ON or OFF or to interrupt a programme. c “Door” button opens the machine door. d “START” button starts the wash programme. e Button for additional functions Indicator light on = selected Indicator light off = not selected f “Spin” button for Spin speed, Rinse hold and Without final spin. g Indicator light shows the selected spin speed. h Programme selector Can be turned clockwise and anticlockwise.
Warning and safety instructions Warning and safety instructions Read the operating instructions before using this machine for the first time. They contain important information about the safety, use and maintenance of the machine. This way you will avoid the risk of accidents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner of the machine.
Warning and safety instructions The best materials are used in the manufacture of this machine, and every care is taken to check all parts. However, with time, deterioration of parts can occur, especially with such components as hoses, giving rise to leaks. Check the hose regularly for signs of wear, and change in good time, to avoid leaks and subsequent damage. Faulty components must only be exchanged for Miele original spare parts.
Warning and safety instructions If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions. Consult the Miele Customer Service Department. Textiles which have been pretreated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
Washing environmentally and economically Washing environmentally and economically – – Water consumption and energy usage are determined by the size of the load. Load to the maximum rec– ommended for the programme selected. – The washing times can vary considerably due to the automatic load adjustment feature. Depending on the amount of the load, the main wash may be shortened and one rinse omitted. – Use the Mixed Wash poly/cottons programme or the Quick Wash programme for smaller amounts of laundry.
Before using for the first time Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See the relevant section under "Installation". Also check that the fluff filter is securely tightened. Otherwise there is a risk of water leakage during use. For safety reasons spinning is not possible until the machine has been prepared for using for the first time.
How to wash correctly How to wash correctly Brief guide The headings numbered (1,2,3,...) show the operating sequence and can be used as a brief guide. Before washing 1 Prepare the wash load. Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Delicate textiles should be washed separately in a delicates programme (use a washing bag where appropriate).
How to wash correctly 2 Press the “Door” button. To start a programme 3 Load the drum. 7 Press in the “I-ON/0-OFF” button. Unfold washing and load loosely in the drum. To achieve best results it is advisable to make up mixed loads consisting of both large and small items. This improves the washing effect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning.
How to wash correctly 9 Select any additional 0 Select a spin speed option required. Press the relevant button. Indicator light on = selected Indicator light off = not selected An additional option that has been selected can be de-selected by pressing the button. Press the “Spin” button enough times until the indicator light for the required end spin speed lights up. In some programmes the maximum spin speed is limited. The machine will not allow a higher spin speed to be selected.
How to wash correctly After washing § Press the “Door” button. ~ Press and release the “I-On/0-Off” button. $ Remove the washing. Only remove washing from the machine once the drum has stopped turning, otherwise you may seriously injure yourself. % Check the folds in the door seal for any small articles e.g. buttons which might be lodged there. & Close the stopcock. / Close the drum door. Otherwise there is a danger of objects being placed inadvertently in the drum.
How to wash correctly Adding or removing washing after programme start General exceptions: Washing can be added or removed after the programme has already started, when using the following programmes. – the suds temperature is above 55°C. – COTTONS – programme locking is switched on, – MINIMUM IRON – the programme has reached the “Final spin" stage.
How to wash correctly Programme . . . . . . interruption Press the “I-ON/0-OFF” button. To continue with the same programme press the“I-ON/0-OFF” button again. . . . alteration The machine will accept the following changes after the "Start" button has been pressed. – selection of a different temperature, extra selection or de-selection of the “Water plus”, and “Quick wash” options can be carried out up to 6 minutes after start.
Adding detergent Adding detergent All modern detergents produced for automatic washing machines are suitable, including liquid, compact (concentrated), tablets and special application detergents. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Woollens and knitwear containing wool mixtures and hand-washable garments should be washed using a detergent specifically designed for washing woollens.
Adding detergent Adding detergent Water softeners A water softener can be used to cut down on the use of detergents in water hardness ranges II-IV. Dispense according to the amount specified on the packaging. First add detergent and then the water softener. Use a quantity of detergent as for soft water. If you wash using several components (e.g. special application detergents), we recommend always dispensing the agents into compartment j in the following order: 1.
Adding detergent Automatic fabric conditioners, texturisers, or liquid starch Open the lid of compartment p. Separate fabric conditioner or texturiser Add fabric conditioner or texturiser to the compartment p. Turn the programme selector to “Starch”. Select a spin speed. Press the “Start” button. Starching separately Measure and prepare starch in accordance with the manufacturer’s instructions. Add the starch to compartment i. Turn the programme selector to “Starch”.
Programmes Programmes Programme selection Programme Fabric 95°C to 30°C max.
Programmes max. load 5 kg Additional options – – – – Soak Pre-wash Short Water plus (Option 1,2,3,4) 5 kg 2.5 kg 1 kg Fill the drum loosely 1/2 to 3/4 full 1 kg Do not overload 2.5 kg – – – – Soak Pre-wash Short Water plus (Option 1,2,4) – – – – – – Soak Pre-wash Short Soak Pre-wash Short Notes With heavily soiled items select "Soak" or "Pre-wash". Wash dark colours in liquid detergent. For normally soiled items select "Short".
Programmes Sequence Soak Pre-wash Main wash Top-up rinse from 75°C Graduated rinsing No. of rinses – normal – part load – short Rinse and interim spin (rpm) Final spin (rpm) Anti-crease, loosen Rinse hold without final spin Wash rhythm Water level – Wash – Rinse COTTONS1) MINIMUM IRON1) DELICATES optional optional optional optional optional optional – – WOOLLENS / X X X X programmable – – from 40°C – from 50°C – – 3 or 42) 2 2 3 2 2 3 3 3 2 2 – max. 1000 max. 1550 max.
Programmes Quick Wash Starch Spin Separate rinse Quick Wash – – – X – – – – – MIXED WASH high cotton high polyester content content optional optional optional optional – – – – – – – – – – 2 – – 2 3 or 42) 3 2 – max. 500 max. 1550 max. 30 mins optional optional normal – – – max. 1550 max. 30 mins optional optional normal – – – max. 1550 max. 30 mins – – – – – – max. 1200 – optional optional – 2 2 max. 900 max. 900 max. 30 mins optional optional normal 2 2 max. 500 max. 900 max.
Programmes Care symbols Washing 9 8 7 6 4 2 1 a @ Cottons 95°C, 75°C Cottons 60°C Cottons 40°C Cottons 30°C Minimum iron 60°C, 50°C Minimum iron 40°C Minimum iron 30°C Delicates 40°C Delicates 30°C Tumble dry q r s hand wash ABC D y z dry clean 26 do not wash do not dry clean suitable for chlorine bleach do not use chlorine bleach at low temperature do not tumble dry Ironing I H G J hot iron medium hot iron cool iron do not iron N.B.
Additional options Additional options To select an additional option to the basic programme press the button for that option. The indicator light for the option button comes on. If an additional option is chosen which is incompatible with the basic programme, (see the Programme Survey): – the indicator light goes out when the button is released. If a spin speed is chosen which is unsuitable for the programme (see the Programme Survey): – pressing the button has no effect.
Additional options Water plus The water level increases in "soak", pre-wash", "main wash" and / or "rinses", and / or an extra rinse can be carried out. You can choose between four options for the "Water plus" button. The options can be called up through one of the programmable functions, (see Water plus system in the Section on programmable functions).
Additional options Electronic programme locking Programme locking prevents the machine from being opened or the programme cancelled during a wash programme. Switching on programme locking 1 Select a programme, (see Brief guide to washing correctly). 2 Press the “START” button for at least 5 seconds. Programme locking is now activated. The machine will now not accept any changes, and the wash programme proceeds through to the end.
Programmable functions Programmable functions The programmable functions enable the user to introduce further features as required. The programmable functions remain stored in memory until they are cancelled by the user.
Programmable functions D = Soak time You can programme a soak time of: – 30 mins or – 1 hour or – 1 hour 30 mins or – 2 hours. E = Gentle action For gentle washing of slightly soiled items. Drum action is reduced. Gentle action can be used with the Cottons, Minimum Iron, Quick Wash, Mixed Wash and Starch programmes. If "Gentle action" has been programmed, every wash cycle in these programmes is carried out with gentle action rhythm.
Programmable functions Programming and storing in memory The programmable functions are activated using the additional option buttons and the programme selector in special combinations, which introduce extra features not marked up on the control panel. 2.
Programmable functions 3. To activate or deactivate a programmable function. For the programmable functions A, C, E, F, G 7 Pressing the “Start” button once will activate the programmable function. The "Rinses" light comes on in the Sequence display. When the "Start" button is pressed again the "Rinses" indicator light goes out and the programmable function is deactivated. For the programmable function B The "Rinses" indicator light comes on.
Cleaning and care Cleaning and care Cleaning the washing machine Clean the casing with a mild non-abrasive detergent or soap and water. Wipe dry with a soft cloth. Clean the facia panel and flap with a damp cloth and dry with a soft cloth. The drum can be cleaned using a suitable proprietary stainless steel cleaner. Do not use abrasive cleaners, glass cleaners or all-purpose cleaners. These might cause damage to the plastic surfaces because of the chemicals they contain.
Cleaning and care Cleaning the detergent dispenser drawer Pull out the detergent dispenser drawer until a resistance is felt. Clean the dispenser compartments and conditioner channel. Regularly remove any detergent residues. Press down the red release catch and at the same time pull the drawer right out of the machine. Remove the siphon tube from compartment p. Wash under running warm water and put back.
Cleaning and care Cleaning and care Cleaning the fluff (drain) filter and pump Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to require cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is clogged, more water will be retained in the machine (up to 25 litres). Caution: If laundry has been washed at a high temperature, water draining out of the machine will still be hot. Open the flap. Place a dish under the drain fixture.
Cleaning and care Clean the inside of the fluff filter housing. Remove any deposits of lime scale and detergent or foreign objects from the thread of the filter housing and filter unit (as these objects can cause a leakage of water). Deposits of lime scale are often a sign of underdosage of powder. Put the fluff filter back in place and secure. Make sure the fluff filter is securely tightened. Otherwise there is a risk of water leakage during use.
Cleaning and care To clean the water inlet filters The washing machine has two filters to protect the inlet valves.These filters should be checked every 6 months or so, or more often if there are frequent interruptions to the water supply. First turn off the stopcock. Inspect the inlet hose which is subjected to high pressure while the machine is in operation. The hose should be replaced if there are small cracks in the surface, or if it has been otherwise damaged.
Problem solving guide Problem solving guide Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national regulations. Unauthorised repairs could be dangerous. What to do, if . . . Cause . . . . . . The programme does not begin. There is no power. The "Anti-crease-Finish" light is not on. . . . the "Check drain" light flashes during the programme, but the programme is running normally. The water outlet is restricted. . . .
Problem solving guide What to do, if . . . Cause . . . Remedy . . . . . . the “Check (water) inlet" indicator flashes during the programme but the programme is running normally. The water inlet is restricted. – The stopcock is not opened . . . the “Check (water) inlet" indicator flashes and the laundry was not washed. The water inlet is closed. – Open the stopcock. – Start the programme again. . . .
Problem solving guide What to do, if . . . Cause Remedy . . . the indicator light “Final spin” flashes. The final spin has not taken place. The machine detected an imbalance. – Loosen and re-distribute the washing. – Select the programme Spin or Drain. – Take into account the spin . . . the indicator light "Anti-crease/Finish" flashes. . . . the light ring has not lit up. . . . the drum door cannot be opened. The position of the programme selector was altered after the start of the programme.
Problem solving guide What to do, if . . . Cause Remedy . . . large residues of detergent remain in the dispenser drawer. The water supply pressure is too low. – Clean the filter in the water . . . fabric conditioner is not completely dispensed or too much water remains in the p compartment. . . . grey, greasy particles cling to washed laundry. . . . there are white residues which look like powder detergent on the washing. inlet system.
Problem solving guide Opening the drum door in the event of a power failure Switch off the washing machine. Open the fluff (drain) filter flap and drain the water as described in "Cleaning and care", (fluff (drain) filter and pump). To check water pressure Place a bucket under the stopcock. Turn on the stopcock. If 5 litres of water flow into the bucket in 15 seconds the water pressure is correct.
After sales service After sales service Customer contact Future updates (PC) In the event of any faults which you cannot remedy yourself please contact The indicator light or check light marked PC is reserved for the service engineer, for updates to your machine in future years. – Your Miele Dealer or – Your nearest Miele Service department (see back cover for the address). When contacting the Service Department, please quote the Model and Serial nos.
Installation Installation Installation surface Installation A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a surface with "soft" properties. Lift the machine from its packaging base and move it to its site. Please note: Please note the following points: The machine must be level and securely positioned.
Installation Turn the right-hand transit bar 90°. Plug the two holes with the plastic caps supplied. The machine should not be moved without the transit fitting in place. The transit fitting should be stored in a safe place for future use. It must be re-fitted if the machine is to be moved again. Re-fitting is carried out by reversing the procedure. Withdraw the two bars together with the support plate.
Installation Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. With a screwdriver loosen and turn the foot 1 together with the counternut 2 to the left, (see illustration below) and screw out. Put the machine back on all four feet. Use a spirit level to check the machine is standing level. Incorrect installation may increase electricity and water consumption and may cause the machine to move about.
Installation Building under Washer and Dryer stack To build this appliance under a continuous worktop / in a kitchen run: A Miele tumble dryer can be stacked with the washing machine. A stacking kit* is necessary and can be purhased from the Miele Spare Parts Department. A special building under conversion kit* is required. The machine lid must be replaced by a cover plate. To ensure electrical safety the cover plate must be fitted. ** Fitting instructions are supplied with the conversion kit. N.B.
Installation Connection to water supply The machine should be connected to a mains water supply in accordance with standard regulations. In Germany the washing machine is not required to have a non-return valve as it has been designed to comply with the relevant German DIN standard. Connection to the mains water supply should incorporate a mains stopcock with 3/4’’ thread. The stopcock should be fitted by a qualified plumber. The approx. 1.
Installation Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre. The drain hose is 1.5 m long. It must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull. Drain hose connection: Direct into a sink: Hook the hose over the edge and secure.
Installation Electrical connection U.K. All electrical work should be carried out only by a suitably qualified and competent person, in strict accordance with national and local safety regulations. The appliance is supplied with a mains cable with moulded plug for connection to a 230-240V mains supply. The voltage, rated load and fuse rating are given on the data plate. Please ensure these match the household mains supply.
Installation Electrical connection U.K. Non-rewireable plugs BS 1363 If this machine is fitted with a non-rewireable plug, the following information applies: If the socket outlets are not suitable for the plug supplied with the product, it must be cut off and an appropriate plug fitted. The fuse carrier and fuse should be removed from the old plug and disposed of.
Consumption data Consumption data Load Programme (without any additional options or programmable functions) Consumption data Energy in kWh Water litres Programme time normal short 5.0 kg 5.0 kg 5.0 kg 1.70 0.95 0.55 49 49 49 1 h 54 mins 1 h 58 mins 1 h 58 mins 1 h 22 mins 1 h 16 mins 1 h 06 mins 40°C 2.5 kg 0.45 58 1 h 20 mins 49 mins DELICATES 30°C 1.0 kg 0.40 75 58 mins 48 mins WOOLLENS 30°C 1.0 kg 0.
Technical Data Technical Data Height. . . . . . . . . . . . . . . . . . . . . . . . . . 85 cm Width . . . . . . . . . . . . . . . . . . . . . . . . . . 59.5 cm Depth . . . . . . . . . . . . . . . . . . . . . . . . . . 60 cm Depth with door open . . . . . . . . . . . . . 97 cm Weight . . . . . . . . . . . . . . . . . . . . . . . . . 98 kg Max. floor load . . . . . . . . . . . . . . . . . . . 1600 Newton (approx. 160 kg) Capacity . . . . . . . . . . . . . . . . . . . . . . . .
Alteration rights reserved/007 This paper consists of cellulose which has been bleached without the use of chlorine.
