Warranty
7
5. Exclusions
Warranty coverage excludes any product, including its parts and accessories, that:
a)  was not installed according to Miele's installation instruction;
b)  was damaged by negligence, accident, abuse, misuse, improper or abnormal usage, maintenance or 
transportation;
c)  contains non-authentic Miele accessories or replacement parts, including filters, dust bags and other non-
Miele products; and
d)  was repaired, serviced, altered or modified by someone other than a Miele authorized service centre or 
technician.
6.  Ordinary Wear and Tear
Ordinary wear and tear shall not be considered a defect in workmanship or materials.
7.  Limitation of Liability
7.1  Unless you purchase extended warranty coverage from Miele prior to the expiry of this warranty, this warranty 
is the sole warranty offered by Miele to you. Miele disclaims any and all other warranties to the fullest extent 
permitted by law, whether express or implied, including any warranty of merchantability or fitness for a 
particular except as provided herein.
7.2  Your sole remedies under this warranty are those described herein. Unless otherwise stated, Miele's liability for 
actual damage from any cause whatsoever is limited to the amount paid by you for the product. Miele disclaims 
any and all liability and consequential or other damage whether based on breach of contract, tort (including 
negligence), product liability or any other legal theory. In no event will either party be responsible for any lost profits 
or savings, incidental damage or other economic damages.
8.  Special Provincial laws
This warranty gives the purchaser specific legal rights. The purchaser may also have other rights which may vary 
from Province to Province in Canada. Some provinces do not allow limitation or exclusion of implied warranties, 
therefore, certain limitations and exclusions may not apply.
9.  Customer Care
9.1  For service under this warranty or for further information please contact Miele at: 
Miele Limited        Toll free: 1-800-565-6435 
161 Four Valley Drive      E-mail: customercare@miele.ca 
Vaughan, Ontario 
Canada L4K 4V8
9.2  Service may require that the appliance be removed and taken, by authorized Miele personnel, to an 
authorized Miele Service Centre. If service is requested by you in a remote geographical area, as determined 
by Miele in its sole discretion from time to time, you will, at Miele's option, be responsible for either:
a)  the travel expenses incurred by Miele to attend your premises; or
b)  the cost of removal and shipment of the appliance from your premises to the nearest authorized Miele 
Service Centre.
Miele Limited
Headquarter and Showroom
161 Four Valley Drive 
Vaughan, ON L4K 4V8 
Canada 
Phone: 800-643-5381 
 905-660-9936 
Fax: 905-535-2290 
www.miele.ca 
customercare@miele.ca 
professional@miele.ca (commercial enquiries) 
MieleCare National Service
Phone: 800-565-6435 
 905-532-2272 
Fax:  905-532-2292 
customercare@miele.ca (general and technical enquiries)
Limited Warranty  Canada










