User's Manual

Problem solving guide
59
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
To prevent cold from escaping, avoid opening the appliance door until the fault
has been corrected.
Problem Possible cause and remedy
The appliance is not
getting cold and the
interior lighting does
not come on when the
door is opened.
The appliance is not switched on.
 Switch the appliance on.
The plug is not properly inserted into the socket.
 Insert the plug into the socket correctly.
The mains circuit breaker has tripped. There could be
a fault with the appliance, the household electrical
wiring or another electrical appliance.
 Contact a qualified electrician or Miele.
The compressor runs
continuously.
Not a fault! To save energy, the compressor runs at a
lower speed when less cooling is required. This
increases the running time of the compressor.
The compressor is
switching on more
frequently and for
longer periods of time.
The temperature in the
appliance is too low.
The ventilation gaps are covered or have become too
dusty.
 Do not block the ventilation gaps.
 Clean the dust from the ventilation gaps on a
regular basis.
The doors have been opened too frequently, or a
large amount of fresh food has been put in at once for
refrigerating or freezing.
 Only open the doors when necessary and for as
short a time as possible.
After a while the temperature will return to normal by
itself.