Technical data

Problem Cause Solution
Spotting
(white residue)
Not using water softener
Water softener timer not set properly
Not reactivating water softener properly
Failure to remove gross debris prior to
processing
Determine the water hardness from local water authority.
Set the water softener to appropriate setting using the Operating Instructions handbook.
Replenish reactivation salt as soon as the light comes on according to the instructions in the
Operating Instructions handbook.
Rust (textured
brown deposits
on instruments)
Corrosion from carbon steel instruments
“Fly corrosion” Corrosion spreads from
carbon instruments to stainless steel
instruments
Chlorides in tap water
Do not process carbon steel instruments in the Miele dental washer disinfector.
Separate stainless & carbon instruments throughout the cleaning and sterilization process.
Treat instruments with neodisher
TM
IR.
Have water tested for chlorides. It may be necessary to get an external water purification
system if chloride level exceeds 50 ppm.
Chloride-Induced
Pitting (points of
corrosion, with a
small hole in the
middle)
Chemical attack on instruments from
chlorides or other halide ions
Source for chlorides is often tap-water
or use of improper cleaning agents
Discoloration
(yellowish or
brownish tint on
instruments)
Silicates in the water
Treat instruments and the Miele dental washer disinfector wash chamber with
neodisher
TM
IS.
Unsatisfactory
cleaning results
or white residues
Not using proper procedure:
Dirty instruments stored in machine
longer than 6 hours
Incorrect detergent dosage
Overloaded machine
Spray arm coupling not engaged
Detergent, neutralizer or rinse aid not
being dispensed
Failure to remove gross debris prior to
processing
Do not allow dirty instruments to sit for more than 6 hours.
Check the dosage of the detergent and adjust if necessary. Too little as well as too much
detergent may have adverse cleaning effects.
Place instruments into machine allowing water and detergent to touch every surface.
Do not overload. Make sure the spray arm can easily rotate and is not blocked by any devices.
There should be a tight fit between the coupling and the water inlet connector at the
top of the chamber. Follow directions in the Operating Instructions handbook.
Check dispensing, be sure rinse aid dispenser is filled
Remove gross debris
Name What It Does Directions for Use & Refilling Tips
neodisherTM MA
Alkaline detergent in powder
form
Facilitates cleaning process
Too much as well as too little detergent may have
adverse cleaning effects.
neodisherTM FA
Alkaline detergent in liquid
form
Facilitates cleaning process
Note: Requires optional
automated liquid dispensing
unit
Detergent is automatically dispensed when used in
conjunction with optional liquid dispensing unit.
Refill when indicator light comes on.
Indicator light comes on before detergent container
is completely empty.
If detergent container becomes completely empty
and air fills the pick-up tubes, it will be necessary to
prime the pumps.
neodisherTM N
Neutralizing agent
Restores pH balance to
prevent instrument corrosion
and prolongs machine life
Neutralizing agent will be automatically dispensed
at proper time during wash cycle.
Refill when indicator light comes on.
Indicator light comes on before neutralizer
container is completely empty.
If neutralizing agent container becomes completely
empty and air fills the pick-up tubes, it will be
necessary to prime the pumps.
Mielclear
Rinse Aid
Protects instruments against
corrosion
Breaks down surface
tension for faster drying
results
Mielclear will be automatically dispensed at proper
time during wash cycle.
Unscrew the cap in the door to refill when level
indicator turns light.
Pour Mielclear into storage container in the door
until level indicator darkens.
Make sure that any spillage is wiped off the door
after refilling or run the Rinse cycle immediately
after refilling.
Somat Salt
Reactivation Salt
Activates resin used to
soften water; prevents
instrument corrosion
Set machine according to local water hardness.
When Recharge indicator light turns on, refill with
Reactivation Salt. See Operating Instructions for
further instructions.
Run the Rinse Cycle immediately after refilling
water softener to be sure all salt is dissolved.
Consumption of salt is dependent upon local water
hardness.
CLEANING AGENTS
TROUBLESHOOTING GUIDE
QUESTIONS? Call 1-800-991-9380 or email:
dental@mieleusa.com
Detergent must be manually added to machine
before every wash cycle.
Pour about 3/4 scoop of powder into the dispenser
on the door before each cycle.
The door of the dispenser should not be blocked
by trays or other devices.
Have water tested for chlorides. It may be necessary to get an external water purification
system if chloride level exceeds 50 ppm.
Use only Miele approved cleaning solutions.
Remove corrosion with neodisher
TM
IR or it may be necessary to replace instruments.
©2006 Miele, Inc. B999649 09/06