Operating Instructions
Frequently Asked Questions
68
Problem Possible cause and solution
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk comes out of
the main dispenser.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C) is
used.
Check the temperature of the milk.
The main dispenser with integrated Cappuccinatore is
not correctly fitted and is taking in air. Or the spouts
are blocked.
Check whether the main dispenser is correctly
assembled. Make sure that all parts are tightly
connected to one another.
If necessary, clean the main dispenser.
The milk pipework, connections, or the intake tube on
the milk flask are blocked.
Clean all parts thoroughly.
The steam jet on the main dispenser has a blockage.
Push the cleaning brush a maximum of 1cm into
the steam jet.
Clean the steam jet with the cleaning brush.
Coffee grounds have
settled on the lid of the
drip tray and in the
interior around the brew
unit.
This does not indicate a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall around
it. The type of beans used, the fineness of the ground
coffee, and the amount of coffee ground also affect
the amount. Important! Clean the interior of the
coffee machine regularly to prevent mold, etc.