User Manual

Frequently Asked Questions
91
Other problems
Problem Possible cause and solution
The food is affected by
the setting in the hu-
midity-controlled com-
partment.
There is too much condensate in the humidity-con-
trolled compartment.
 Wipe off any condensate with a cloth.
 Place a rack or similar item in the compartment so
that excess moisture can drain away.
 Open the compartment lid by moving it to the low
humidity position and switch the humidifier
off.
The floor of the refriger-
ator section is wet.
The drain hole is blocked.
 Clean the condensate channel and the drain hole.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
 Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm does not
sound even though the
appliance door has
been open for a long
time.
This is not a fault. The alarm has been switched off in
Settings mode. If you want to switch the acoustic
alarm back on again:
 Tap.
 Swipe left or right until is shown in the middle.
 Tap.
 Swipe left or right until the volume you want is
shown in the middle.
 Confirm the volume you want by tapping on the
segment bar.
When the alarms and audible signals are switched
on, will appear.