User manual

Problem solving guide
72
Fault message at the end of a programme
Problem Cause and remedy
 Align the washing
machine
The Pre-ironingextra option which runs at the end of
the programme could not be carried out properly.
 Check whether the washing machine is aligned
correctly (see “Installation – Levelling the ma-
chine”).
 Check whether the maximum drain height of 1m
has been exceeded.
If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used, but without the Pre-ironing extra
option.
 Check filter + jet
The pumps are soiled.
 Clean the pumps as described in “Problem solving
guide – Opening the door in the event of a blocked
drain outlet and/or power failure”.
 Restart the programme after cleaning.
The nozzle in the top of the door ring is blocked with
fluff.
 Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.
 Restart the programme after cleaning.
If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used but with reduced functionality.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OKsensor control.