User manual

Problem solving guide
57
Messages or faults with the TwinDos system
Problem Cause and remedy
The Twin Dos
whitessensor control
flashes.
The UltraPhase1 cartridge is empty.
 Replace the UltraPhase1 cartridge while the
washing machine is switched on.
The TwinDos col-
ourssensor control
flashes.
The UltraPhase2 cartridge is empty.
 Replace the UltraPhase2 cartridge while the
washing machine is switched on.
The  indicator light
lights up and  appears
on the time display.
TwinDos has not been used for too long a time. It is
possible that detergent has dried inside the hoses.
 Immediately carry out the TwinDos maintenance
programme as described in the “Cleaning and
care” chapter, “TwinDos maintenance” section.
No detergent was dis-
pensed during washing.
TwinDos was not activated.
 Touch the Twin Dos whites or TwinDos colours
sensor control before running the next programme.
TwinDos is activated.
The detergent was not dispensed even though the
Twin Dos whites or TwinDos colours sensor control
was activated.
 Start another programme with TwinDos dispens-
ing.
 If detergent is still not dispensed, call the Miele
Customer Service Department.
A new detergent cart-
ridge has been inserted,
but the cartridge is
identified as empty
when the machine is
switched on.
The washing machine was switched off when the de-
tergent cartridge was replaced.
 Switch on the washing machine.
 Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.