User manual

Problem solving guide
65
Problem Cause and remedy
Coffee grounds have
settled on the lid of the
drip tray and in the in-
terior around the brew
unit.
This is not a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall
around it. The type of beans used, the fineness of
the ground coffee and the quantity of coffee ground
also affect the quantity. Important! Clean the inside
of the coffee machine regularly to prevent mould
etc.
Check whether the quantity of coffee is set too
high.
The underside of the
coffee bean container
cover is very damp
Drops of water are vis-
ible.
Too many drinks have been made one after the other
and the ground coffee chute is not closed or not
properly closed. Steam has risen up from the brew
unit via the ground coffee chute and condensed
under the cover.
 Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making cof-
fee has collected on the
worktop underneath the
coffee machine.
This is not a fault. Water can get under the machine
when the drip tray is removed.
Clean the surfaces underneath the coffee machine
regularly.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in the showroom has been activated.
 Deactivate Demo mode.