Installation Instructions
1110
10 YEARS STRUCTURAL
BATH SHELL: MidWest Tubs warrants its bath shells against loss of 
water through the fiberglass laminate of the tub body as a result of a 
defect in materials and workmanship, for a period of ten (10) years 
from the purchase date.
10 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and 
chipping resulting from a defect in the acrylic surface material for a 
period of ten (10) years from the purchase date. SCRATCHES ARE 
NOT COVERED UNDER WARRANTY.
1 YEAR PUMP • 1 YEAR BLOWER • 1 YEAR PARTS
PLUMBING AND EQUIPMENT
MidWest Tubs warrants factory installed plumbing parts and fittings, 
and electrical components to be free from defect in materials and 
workmanship for a period of one (1) years from the purchase date, a 
period of one (1) years from the purchase date for the pump, and a 
period of one (1) years from the purchase date for the blower.
EXTENT OF WARRANTY/RESPONSIBILITY OF PURCHASER
This warranty applies only to original purchaser of the MidWest Tubs. 
Warranty Card must be signed and sent to MidWest Tubs within ten 
(10) days of purchase to activate warranty. Original purchaser must 
establish, by dated sales slip, invoice or delivery receipt, the date of 
purchase. The warranty applies to MidWest Tubs manufactured after 
October 1, 2010.
WARRANTY PERFORMANCE
In the event of any defect in workmanship or materials covered under 
the terms of the “Bath Shell” warranty, MidWest Tubs will repair the 
defect and will be responsible for the labor cost incurred by its agent 
in doing so. Travel, trip or mileage costs incurred by the authorized 
agents are not covered under this warranty. MidWest Tubs, at its sole 
discretion, may elect to replace the defective bath. All costs involved 
in replacing the unit are not covered under this warranty. 
In the event of any malfunction or defect covered under the terms 
of the “Plumbing and Equipment” warranty, MidWest Tubs will repair 
or replace the defective item for a period of one (1) years from the 
purchase date for parts, a period of one (1) years from the purchase 
date for the pump, a period of one (1) years from the purchase date 
for the blower. Labor cost to repair an MidWest Tubs is covered 
for a period of ninety (90) days and must be performed by an 
authorized agent of MidWest Tubs. The purchaser is responsible to 
provide adequate access to the equipment and plumbing. Any labor 
costs attributed to removing decking or any other obstacle to 
gain easy access to the equipment or plumbing are not covered. 
Travel, trip or mileage costs incurred by the authorized agent for 
in-home service are not covered under this warranty. 
Written notice of any malfunction or defect must be given within ten 
(10) days of the time it is discovered, to MidWest Tubs, 5701 NW 35th 
Avenue, Miami, Florida 33142. MidWest Tubs reserves the right to 
inspect the malfunction or defect on location.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the 
installer or building contractor who acts on behalf of the user. They 
are responsible for ensuring the unit is free of defect or damage. 
Notices are placed on and in the unit and on the shipping carton 
advising the installer of this responsibility. In the event of a problem, 
the unit must not be installed. MidWest Tubs is not responsible for 
failures or damage that could have been discovered, repaired, or 
avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. 
The user or installer MUST open the crate and inspect the unit 
for damage when it is delivered. If damage is discovered, it must 
be reported immediately to the seller and the carrier in writing, 
and an inspection requested. Failure of the carrier to respond 
should be reported to the seller and the carrier. Your freight 
claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS
This warranty does not cover any claim arising from abuse, misuse, 
negligence, accident, improper installation or operations on the part 
of the purchaser. This warranty is void if the MidWest Tubs is subject 
to alteration, or if repairs are attempted by anyone other than an 
authorized agent of MidWest Tubs. This warranty does not extend 
to plumbing or components installed by dealers, installers or by any 
party other than MidWest Tubs.
MidWest Tubs will not be liable for loss of use of the MidWest Tubs, 
inconvenience, or any other incidental or consequential costs, 
expense or damages. Please note that some states do not allow the 
exclusion or limitation of incidental damages.
DISCLAIMER
Except as expressly provided, there shall be no warranty or obligation, 
express or implied, oral or statutory. No dealer or other person has 
the authority to make any warranties or representations concerning 
MidWest Tubs or its products. In no event shall MidWest Tubs be held 
responsible for any such warranties or representations.
OTHER RIGHTS
This warranty gives you specific legal rights, and you may have other 
rights which may vary from state to state.
TECHNICAL SERVICE
Contact the retail seller or the local authorized warranty service 
center. If you do not know who your local representatives are, contact 
MidWest Tubs Service Department at the address listed below, or 
call 888.260.0993.
LIMITED WARRANTY COVERAGE
READ CAREFULLY, THE WARRANTY APPLIES ONLY TO ORIGINAL OWNER
USER SHOULD periodically flush operating system (not to exceed 90 days). As a minimum, shall consist of filling and running 
system and draining. MidWest Tubs recommends flushing with a mild solution of water and sanitizer such as chlorine or other 
commercially available whirlpool bath flushing products.
DO NOT use abrasives. They may dull or scratch surface of the acrylic.
DO NOT use oil based solvents. Clean with only a damp cloth or mild detergent or any common glass cleaner.
DO NOT use bubble bath while the whirlpool is operating.
DO NOT turn on pump without water in the bathtub. To do so may cause damage to the pump.
DO NOT alter the position of the pump. To do so may void your warranty.
FOR MINOR SCRATCHES
The procedure to remove light surface scratches or burnish marks is quite easy. Simply apply rubbing compound to the affected 
area and buff lightly. Then apply paste wax and gently buff again to return the original shine.
REPAIR TO THE SURFACE
Should a deep scratch or more serious damage be encountered, please call Technical Service at MidWest Tubs for assistance. 
When calling, please have the serial number, date of purchase, and color of your tub.
CLEANING RECOMMENDATIONS
To clean the pipes and pump:
Fill the tub and pour a cup of bleach (or dishwasher soap [i.e. Cascade] if bleach is not available), run pump for five (5) minutes 
and let it sit for ten (10) minutes. Run the pump for five (5) minutes, then rinse two (2) times. Wipe off the surface after the rinse 
because the bleach may discolor some color trimmings.
After using bleach or dishwasher soap, you should follow this cleaning procedure:
Fill the tub with water and run the pump for 5 minutes, then rinse it 2 times. Clean with a soft damp cloth, do not use abrasive 
cleaners as they may scratch and dull surface of the unit.
HEAT STROKE - The most susceptible people are very young, the elderly, alcoholics, and most people under the influence of 
drugs.
SYMPTOMS - Hypothermia causes loss of salt, sweating, ordinary dizziness, headache, dryness of the mouth, nausea, faint-
ness and/or unconsciousness, convulsions, flushed appearance of the skin and rapid pulse, and/or weak or shallow breathing.
TREATMENT - Place on back, head slightly elevated, apply wet cloths or ice to the head, wrap body in sheet while pouring on 
small amounts of water, cool shower or bath, and get medical attention as soon as possible.
MidWest Tubs • A Division of SpaWorld Corp.
5701 NW 35th Avenue, Miami, Florida 33142
PROBLEM
Pump not starting
Pump humming but not priming
Pump not moving water
No jet pressure
Leak in plumbing
SOLUTION
Check wiring; Check the on/off switch; Check water level; Reset GFI at outlet.
Air trapped in line; Check for clogged jets. Add water, may have to open top union.
Possible obstruction in impeller. Possible frozen clutch (requires replacement).
Clogged jet; air control not open; jet not open; missing part in jet.
Call Tech Service: 888-260-0993
NOTE: Caustic drain openers will damage the surface and the pump! Extreme heat from portable heaters
and cigarettes can damage the surface of the tub. DO NOT USE OIL BASED BATH ADDITIVES.
USER MAINTENANCE
PRECAUTIONS
TROUBLESHOOTING









