Specifications

30
Door gasket leaks door gasket is damaged or
dirty.
clean or replace door gasket
(see Clean Door Gasket under
Weekly maintenance).
Items are not dry at
end of drying portion
of cycle.
sterilizer is improperly
loaded.
reload sterilizer in accordance
with Guidelines For Loading the
M9/M9D or M11/M11D. If
problem recurs, unplug unit
power cord and contact an
authorized service technician
(see Calling For Service)
filter screen(s) clogged.
(Check Fill / Vent and Air
Valve filter screens)
clean or replace filter screen(s)
(see Non-Scheduled
Maintenance).
Printer not printing Printer cable is not
connected properly.
Ensure that printer cable is
connected to printer and PC
board properly.
Software malfunction. Unplug sterilizer power cord,
wait 15 seconds, and then plug
sterilizer power cord back in.
Printer is out of paper. Insert a new paper roll (see
Inserting the Paper Roll under
Printer Installation and
Operation).
Cartridge Ribbon is dried
out or needs to be
replaced.
Hold the switch in the ON /
FEED position for three
seconds. If this doesn’t correct
the problem, replace the
cartridge ribbon (see Installing a
New Cartridge Ribbon under
Printer Installation and
Operation in this manual).
TroubleShooting Guide - Continued
Problem Possible Cause Solution
Maintenance