User Manual

TP202 20-42-FO-00014 Rev A1 C2169

003-10494-00

Product Satisfaction Policy

In the event that the customer is not fully satisfied with the products purchased, Midmark

may, at its own discretion, arrange for the customer’s account to be credited (excluding

shipping charges) or replace the product. The customer must notify Midmark of any

claim of nonconformity or defect in writing within 30 days from the date of receipt. The

product must be returned to Midmark in its original packaging, undamaged and showing

no unusual wear within 20 days of the customer’s written notice.

To return an item, follow these simple instructions:

• Call Midmark for complete instructions (1-800-643-6275)

• A sales representative will give you a Return Authorization Number

• If a Restocking Fee applies, you will be informed at this time

• Label the boxes with the Return Authorization Number

(All items must have a Return Authorization Number)

• Return the items, postage/freight prepaid

If necessary, the Midmark sales representative will assist you with freight arrangements.

Note: Custom orders and/or custom colors may not be returned.

Product Warranty

This product is warrantied for 1 year from the date of delivery to the original purchaser

only. The warranty is only applicable if customer complies with all instructions and

specifications furnished by Midmark relating to installation, care, and application. The

customer agrees not to modify, misapply, or misuse product in any manner which

deviates from the Midmark instructions. Any repairs, alterations, or services provided

by parties other than Midmark or its authorized representatives may void warranty. The

buyer is responsible for all freight charges on returned items.