Service manual

IQmark Digital Spirometer Operation Manual
63
B. Troubleshooting
This Troubleshooting Guide provides a list of solutions or recommendations to problems
that you may encounter with the Diagnostic Workstation. Before calling Midmark
Diagnostics Group for Customer Service, please refer to the following table for help.
Error messages are displayed at the center or at the bottom right corner of the screen.
Troubleshooting Guide
Troubleshooting Guide
Error Message or Problem Solution or Recommendation
View Report screen does not work 1. Exit Diagnostic Workstation.
2. Start MS-DOS Prompt (command).
3. Change directory to c:\windows\system
4. Type regsvr32 msflxgrd.ocx and press Enter
5. Type regsvr32 oleaut32.dll and press Enter
6. Exit MS-DOS Prompt and re-start Workstation.
MODULE NOT RESPONDING!
Or
SENSOR NOT RESPONDING!
Message appears after starting New
Test. No waveform is displayed on
the screen.
IQmark Digital Spirometer cannot communicate with
the computer because the handle is not connected to
the computer, the handle is connected to the wrong
serial port, or the batteries are completely dead or
installed incorrectly.
 Verify the cable is connected to a serial port and
that it is the correct serial port (COM1 or COM2).
 Check battery orientation or install new batteries.
FAILED TO CREATE EMPTY
DOCUMENT
Message appears immediately after
initial software installation and after
each attempt to start the Diagnostic
Workstation.
All Windows programs must be closed before the
installation of Diagnostic Workstation.
 Uninstall the Diagnostic Workstation; restart
computer and reinstall the Diagnostic Workstation
(refer to the Diagnostic Workstation Operation
Manual).
Incorrect diagnostic interpretation.
 Check Patient’s Date of Birth, Height, Sex, and
other demographics to ensure the information is
accurately entered.
 Check which Pre-FVC test is selected as the best
test.
 Check which Interpretation logic is selected.
Next
Back
Go To Table Of Contents