Owner's Manual

Page 19
TROUBLESHOOTING
TIPS
TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
Problem Solution
Air conditioner does
not start.
Wall plug disconnected. Push plug firmly into wall outlet.
Circuit breaker tripped. Reset circuit breaker.
Check if the light on the plug is on. If it is off, press the RESET
button.
Power is OFF. Turn power ON.
Unit turned off and then on quickly. Turn unit off and wait
3 minutes before restarting.
Air from unit does
not feel cold enough.
Room temperature below 62°F (17°C). Cooling may not occur
until room temperature rises above 62°F (17°C).
Temperature sensor behind the air filter is touching the cold coil.
Try to move it so it does not contact the cold coil.
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately
3 minutes and listen for compressor to restart when set in the
COOL mode.
Check for potential obstructions blocking the outdoor intake/
exhaust. Clear any obstructions.
Air conditioner
cooling, but room
is too warm- ice
forming on cooling
coil behind air filter.
Outdoor temperature below 64°F (18°C). To defrost the coil, set
to FAN ONLY mode.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning
section. To defrost, set to FAN ONLY mode.
Thermostat set too cold for night-time cooling. To defrost the
coil, set to FAN ONLY mode. Then, set temperature to a higher
setting.
Air conditioner
cooling, but room is
too warm- NO ice
forming on cooling
coil behind air filter.
Dirty or restricted air filter. Clean filter. Refer to Care and
Cleaning section. To defrost, set to FAN ONLY mode.
Temperature is set too high, set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for
better air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts
air distribution. Clear obstruction in front of unit.
Any open doors, windows, or registers may allow cold air to
escape. Close any doors, windows, or registers.
The room may be too warm. Allow additional time to remove
“stored heat” from walls, ceiling, floor and furniture.
Air conditioner turns
on and off rapidly.
Dirty air filter- air restricted. Clean air filter.
Outside temperature extremely hot. Set FAN speed to a higher
setting to bring air past cooling coils more frequently.
Check for potential obstructions blocking the outdoor intake/
exhaust. Clear any obstructions.