Installation Guide

TROUBLESHOOTING TIPS

Problem Solution

Air conditioner does not start.

Wall plug disconnected. Push plug ﬁ rmly into wall outlet.

Circuit breaker tripped. Reset circuit breaker.

Check if the light on the plug is on. If it is off, press the RESET button.

Power is OFF. Turn power ON.

Unit turned off and then on quickly. Turn unit off and wait 3 minutes

before restarting.

Air from unit does not feel cold

enough.

Room temperature below 62°F (17°C). Cooling may not occur until room

temperature rises above 62°F (17°C).

Temperature sensor behind the air ﬁ lter is touching the cold coil. Try to

move it so it does not contact the cold coil.

Reset to a lower temperature.

Compressor shut-off by changing modes. Wait approximately 3 minutes

and listen for compressor to restart when set in the COOL mode.

Check for potential obstructions blocking the outdoor intake/exhaust.

Clear any obstructions.

Air conditioner cooling, but room

is too warm- ice forming on

cooling coil behind air ﬁ lter.

Outdoor temperature below 64°F (18°C). To defrost the coil, set to FAN

ONLY mode.

Air ﬁ lter may be dirty. Clean ﬁ lter. Refer to Care and Cleaning section. To

defrost, set to FAN ONLY mode.

Thermostat set too cold for night-time cooling. To defrost the coil, set to

FAN ONLY mode. Then, set temperature to a higher setting.

Air conditioner cooling, but room

is too warm- NO ice forming on

cooling coil behind air ﬁ lter.

Dirty or restricted air ﬁ lter. Clean ﬁ lter. Refer to Care and Cleaning section.

To defrost, set to FAN ONLY mode.

Temperature is set too high, set temperature to a lower setting.

Air directional louvers positioned improperly. Position louvers for better

air distribution.

Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air

distribution. Clear obstruction in front of unit.

Any open doors, windows, or registers may allow cold air to escape. Close

any doors, windows, or registers.

The room may be too warm. Allow additional time to remove “stored

heat” from walls, ceiling, ﬂ oor and furniture.

Before calling for service, review this list. It may save you time and expense. This list includes common

occurrences that are not the result of defective workmanship or materials in this appliance.