User’s Manual UPS SERIES Network Interface Card UPS-IPCARD I-00453 Rev B
TABLE OF CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4 INSTALLATION GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9 WEB INTERFACE (REMOTE MANAGEMENT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 42 RESET TO DEFAULT SETTING/RECOVER FROM A FORGOTTEN PASSWORD . . . . . . . . . . .
INTRODUCTION Overview The Middle Atlantic Network Interface Card allows for remote monitoring and control of a UPS attached to a network. After installing the hardware and configuring an IP address, the user can access, monitor, and control the UPS from anywhere in the world. Simply use a web browser such as Internet Explorer or Firefox to access your UPS. Servers and workstations can be protected by the UPS utilizing the Power Manager to gracefully shutdown when signaled by the Network Interface Card.
APPLICATION Supported UPS PC Protected by Middle Atlantic Products Power Manager CARD SLOT Middle Atlantic Network Interface Card Remote NMS/Web Browser Server Protected by Middle Atlantic Products Power Manager Workstation Protected by Middle Atlantic Products Power Manager UNPACKING Inspect the Network Management Card upon receipt. The package should contain the following: • • Middle Atlantic Network Interface Card. Middle Atlantic Products Power Manager CD with software and user manuals.
INSTALLATION GUIDE Step 1 - Hardware Installation 1) Turn off the UPS before removing the expansion port cover on the UPS. 2) Remove the two retaining screws from the expansion port cover and remove the cover. 3) Install the Middle Atlantic UPS-IPCARD into the expansion port. 4) Re-install and tighten the retaining screws. 5) Connect the Ethernet cable to the LAN port on the Middle Atlantic UPS-IPCARD. 6) Turn on the UPS.
RX/TX Indicator Ethernet connector LINK Indicator Definitions for LED Indicators Link LED color Off On(Yellow) RX/TX LED color Off On(Green) Flashing Condition The Network Management Card is not connected to the Network/or the Network Interface Card Power is off. The Network Interface Card is connected to the Network. The Network Interface Card power is off. The Network Interface Card power is on. - Receiving/transmitting data packet. - Reset finished.
Figure 1. The main window of the “Middle Atlantic UPS-IPCARD Setup Utility” program. 4) Select the SNMP card you are setting up. Click on the Tools menu and select “Device Setup” or double click the SNMP card you want to configure. 5) You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC Address listed in the Device Network Settings window, as shown in Figure 2. The default IP Address is 192.168.20.177, the default Subnet Mask is 255.255.255.0.
7) You will need to enter a User Name and Password for the SNMP card in the authentication window, as shown in Figure 3. *Default user name: admin; Default password: admin Figure 3 - Authentication window 8) If IP address is successfully set, you will see a message that the IP set up is OK, as shown in Figure 4.
Method 2: Using a command prompt 1) Obtain the MAC address from the label on the Network Interface Card labels on top. Each Interface card has a unique MAC address. 2) Use the ARP command to set the IP address. Example: To assign the IP Address 192.168.20.240 for the Network Interface Card, which has a MAC address of 00-0C-15-00-00-01 you will type in the following command prompt from a PC connected to the same network as the Network Interface Card. 1. Type in “arp-s 192.168.20.
UPS REMOTE MANAGEMENT LOGIN UPS REMOTE MANAGEMENT LOGIN: There are two user account types. - Administrator (default username: admin; default password: admin) - Viewer (default username: guest; default password: guest) The Administrator can access and control all functions, including enable/disable of the Viewer account. The Viewer’s access allows them read permissions for all functions but they cannot control or change any settings.
SUMMARY UPS SUMMARY: Current Condition: Displays the current operating condition of UPS UPS Status: Battery Capacity: Remaining battery capacity Load: Current load as a percentage of max.
STATUS STATUS: Input: Line Voltage: Current input voltage (utility power) Output: Voltage: Output voltage of the UPS Frequency: Output frequency Load: Load expressed as a percentage of maximum load Battery: Remaining Capacity: Remaining battery capacity Remaining Runtime: On battery run-time System: Temperature: Internal temperature of the UPS Page 12
INFORMATION INFORMATION: Model Name: The model name of the UPS Voltage Rating: The nominal operating voltage rating Operating Frequency: The frequency of the UPS input/output power Power Rating: The capacity of the UPS in Volt-Amperes (VA) Maximum Load: The capacity of the UPS in Watts Battery Voltage Rating: The DC voltage rating of the battery Firmware Version: The revision number of the UPS firmware Page 13
CONFIGURATION CONFIGURATION: Audible Alarm: Enable or disable audible alarms Page 14
CONTROL CONTROL: Reboot UPS: Turns the UPS off and back on Reboot Delay: How long the UPS waits before it turns off in response to a Reboot UPS Reboot Duration: Period of time between 'power off' and 'power on' following a Reboot command Standby Mode: Put UPS into standby mode Standby Delay: How long the UPS waits before it turns off in response to a Standby Mode Standby Delay: How long the UPS waits before it turns off in response to a Standby Mode Sleep Mode: Temporarily suspends UPS operation for a pre-
OUTLET CONTROL (INDIVIDUAL OUTLET MODELS) (UPS-1000R-8-IP, UPS-2200R-8-IP) OUTLET CONTROL: The Outlet Control page displays the current state of, and provides on/off control for each individual outlet. Note: if a control PC has been assigned to a specific outlet within Power Manager, this outlet will be annotated with an asterisk (*).
OUTLET CONTROL (BANK OUTLET MODELS) (UPS-1000R-IP, UPS-2200R-IP) OUTLET CONTROL: The Outlet Control page displays the current state of, and provides on/off control for the Non-Critical Outlet Bank.
DIAGNOSTICS DIAGNOSTICS: Initiate: Start the battery test immediately BATTERY TEST: During a battery test the UPS will switch to battery mode to verify that the batteries are good. Use this test to perform a quick battery test. You can also view the date and time of the last test PERFORM A BATTERY TEST: 1. Click the “Initiate” button, and you will hear a beeping sound while the test is being performed 2.
RUNTIME CALIBRATION: The runtime calibration synchronizes the runtime estimate with the current load and battery capacity. When a runtime calibration initiates, the “Calibration is Initiated” event occurs. A runtime calibration will discharge the batteries completely. The batteries will be recharged automatically following a calibration Note: Frequent calibration will shorten the life of the batteries. We recommend one or two calibrations per year.
SCHEDULE SCHEDULE: Choose from One Time, Per Day, Per Week, and click Next>> [One Time]: The user may set a specific date and time for the UPS standby mode. [Per Day]: Set a specific time of the day for the UPS standby mode. [Per Week]: Set a specific day and time of the week for the UPS standby mode.
SCHEDULE CONTINUED SCHEDULE CONTINUED: Active: Enable or Disable this standby Outlet: Define which outlets to shutdown (not available on all models) Standby Time: Define when to standby Restore Time: Define when to Restore Shutdown Clients: Alert Power Manager Client(s) before entering standby mode Comment: Enter an optional description of this schedule Page 21
EVENT LOGS EVENT LOGS: Event logs display event history together with a date and time stamp, and a brief description of the event Notes: 1) Time stamp is in 24-hour clock format 2) Events to be recorded are listed under \system\event action Page 22
STATUS LOGS STATUS LOGS: Status logs display UPS status history together with a date and time stamp All items are the same as in UPS\status with the following exceptions: • Input min(V) - The minimum input (line) voltage recorded since the last snapshot • Input max(V) - The maximum input (line) voltage recorded since the last snapshot Page 23
MAINTENANCE MAINTENANCE: Clear Event Logs: Delete the current event logs Recording Interval: The data sample rate. A smaller time interval will allow for more frequent recordings but the UPS will maintain them for a shorter period. A longer interval will provide less frequent recordings, but the UPS will maintain them for a longer period.
USER ACCOUNT USER ACCOUNT: Administrator: The administrator can access full functionality - includes enabling/disabling of the guest account Guest: The Guest has read only access Change admin account: Enter the current user name Enter the new password Confirm the new password Click Apply Change guest account: Select Allow Access to enable the guest account Enter the user name Enter the new password Confirm the new password Click Apply NOTES Only one user session at a time is permitted If you do not logout
DATE AND TIME DATE AND TIME: Current Settings: Date & Time - The current date and time settings of the card. Status - Displays configuration option Next NTP Update - The remaining time before next automatic update (if NTP selected) SYSTEM TIME CONFIGURATION: Use NTP Server: Enter Primary NTP Server IP address Enter secondary NTP Server IP address Select Time Zone Enter Update Interval - Set the frequency to update the date and time from NTP server.
IDENTIFICATION IDENTIFICATION: Name: Friendly name - user editable Contact: Who to contact for service/help Location: The location of the UPS Note: Fields are limited to 15 (fifteen) characters Page 27
SECURITY SECURITY: Login Session: Timeout The period (in minutes) that the system waits before auto-logging users out Page 28
EVENT ACTION EVENT ACTION: Displays all possible events, and provides the means to configure responses to each event. Click on the event to modify each respective response.
SMTP SERVER SMTP SERVER: After configuring the SMTP server, the UPS can send an email to users when a specific event occurs.
E-MAIL RECIPIENTS E-MAIL RECIPIENTS: Configure up to 5 (five) e-mail recipients. Each recipient will receive an e-mail notification on an 'Event' occurrence. To add a new recipient, click New Recipient.
E-MAIL RECIPIENTS CONTINUED Enter the email address and click Apply To modify or delete an existing recipient, click the e-mail address of that recipient.
TRAP RECEIVERS TRAP RECEIVERS: Configure up to 10 (ten) SNMP trap receivers.
TRAP RECEIVERS CONTINUED Enter the IP Address and Community and click Apply Page 34
TRAP RECEIVERS CONTINUED - To modify or delete an existing receiver, click the IP Address of that receiver. Note: When Middle Atlantic Power Manage connects to a UPS, the IP address of the host machine will be added to the list of trap receivers automatically.
CLIENT STANDBY CLIENT STANDBY: Clients Standby Delay: The longest standby delay time required for connected Power Manager client(s) Force Negotiation: Select to re-negotiate the standby delay with Power Manager clients. The Client's standby delay reverts to the default setting of 2 (two) minutes, but allows a negotiation time of up to 10 minutes.
TCP/IP TCP/IP: Current Configuration: Displays the current TCP/IP settings: IP address, subnet mask, gateway, primary DNS server DHCP Enable: Select this option and click Apply to enable DHCP • DHCP Enabled - Choose this option to get IP the address, subnet mask, and gateway. • Obtain DNS Address from DHCP - Select the option to get the DNS by DHCP if DHCP is enabled. Manual Configuration: To disable DHCP, enter the TCP/IP settings manually and click Apply.
HTTP SERVICE HTTP SERVICE: Allow Port: The TCP/IP port of the Hypertext Transfer Protocol (HTTP) (80 is the default) Page 38
SNMP SERVICE SNMP SERVICE: Allow Access: Sets the SNMP service to either Enabled or Disabled SNMP ACCESS CONTROL Community Name: The name used to access this community by a Network Management System (NMS). The field must be 1 to 15 characters in length. IP/Host Name: The IP address or IP address mask accessible by the NMS. A specific IP address allows access only by the NMS with the specified IP address. The 255 is regarded as the mask and the rules are as follows: • 192.168.20.
FTP SERVICE FTP SERVICE: Allow Access: Enable access to the FTP server Access Port: The TCP/IP port of the FTP server (21 by default) Note: FTP server is used for upgrading Firmware. For more details, refer to the firmware upgrade section of this manual.
PREFERENCE PREFERENCE: Temperature Scale: Selects the preferred unit of temperature (Celsius/Fahrenheit) - Select the preferred unit from the dropdown and click Apply Page 41
ABOUT ABOUT: Model Name: Model name of the Network Interface Card Hardware Version: The hardware version for the Network Interface Card Firmware Version: The revision number of the firmware currently installed on Network Interface Card Firmware Updated Date: The date the firmware was last updated MAC Address: The MAC address of the Network Interface Card.
Reset to Default Setting/Recover from a Forgotten Password To reset the Middle Atlantic Network Interface Card to its default setting (including WEB login user name and password), use the following steps. RESET 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the two retaining screws on the card without turning off the UPS. Remove the card from the expansion port. Remove the jumper on the Reset pins as illustrated.
1.2.3 The UPS-IPCARD Setup Utility can be installed from the CD originally provided with the network card. Figure 1: UPS-IPCARD Setup Utility 2) PROCEDURE There are two separate files that required updating; these are: • mapsnmpfw_xxx.bin • mapsnmpdata_xxx.bin where ‘xxx’ refers to the version of firmware The ‘XXX’ version number of each file must match in order for the UPS-IPCARD to function.
• When the update has completed type “bye”, and press the ‘Enter’ key • If ’put c:\map\mapsnmpfw_XXX.bin’ was not successful then type ”ftp –w:16384 xxx.xxx.xxx.xxx” and go through the above steps again. Figure 1: Example of update process for mapsnmpfw_xxx.bin 2.2 Update mapsnmpdata_XXX.bin • • • Open a command prompt window Type C: and press the ‘Enter’ key. Type ftp xxx.xxx.xxx.xxx and press the ‘Enter’ key (where xxx.xxx.xxx.
Figure 2: Example of update process for mapsnmpdata_xxx.bin 2.3 Clear current version of firmware • • • Disconnect the UPS-IPCARD from the network. Remove the UPS-IPCARD from the UPS. Remove the jumper (as indicated below). • • Replace the UPS-IPCARD in the UPS. Wait for the green LED on the front of the card to start blinking (about 10 seconds).
• Remove the UPS-IPCARD from the UPS, and replace the jumper. • • Replace the UPS-IPCARD in the UPS. Reconnect the UPS-IPCARD to the network. 2.
TROUBLESHOOTING Problem Solution 1. Check the LED status, the normal condition is both the yellow and green LED are on. If green LED is off: Check the Interface Card for proper seating in the UPS Unable to configure the and ensure that the UPS power is on. Management Card by method 1 If yellow LED is off: or method 2 1. Ensure the network connection is valid 2. Ensure the PC being used is on the same physical network as Network Interface Card. 1. Verify the IP Address of the Network Interface Card.
APPENDIX: IP ADDRESS SETTINGS FOR THE MIDDLE ATLANTIC NETWORK MANAGEMENT CARD Overview All devices on a computer network need to have an IP address. Each device’s IP address is unique. The same address cannot be used twice. In order to assign an IP address to the Middle Atlantic Network Interface Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Network Interface Card.
FIGURE AND PROMPT Any other response indicates the IP Address selected is not available (See Figure). Select another IP Address and repeat “ping” command until an available address is found. Pinging 192.168.20.240 with 32 bytes of data: Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.
