User Manual

Services and support
239
Service Commitments
Micsig promises that all products are manufactured and tested according to national
standards or enterprise standards. Micsig promises no unqualified products will leave our
factory. First-class customer services are provided for all sold products. The warranty
periods for products are 3 years since date of shippment, and 90 days for the sold spare
parts and maintenance. For the details of warranty service, please read the chapter of
"scope of limited warranty and service". Micsig provides lifetime repair and maintenance
services for products. In accordance with the relevant provisions of after-sale service of
industrial products and the enterprise's own capacities, our commitments are as follows:
Repair commitments: Micsig commits to users that the original factory parts on the
returned (warranty repair or repair) and their debugging and testing standards are identical
with new products. For non-defective products and products with decreased performance