Installation guide

Trend Micro™ InterScan™ Web Security Virtual Appliance 6.5 Installation Guide
D-2
Product Maintenance
From time to time, Trend Micro might release a patch for a reported known issue or an
upgrade that applies to your product. To find out whether there are any patches available
for InterScan Web Security Virtual Appliance (IWSVA), visit the following URL:
http://www.trendmicro.com/download/
The Update Center screen displays. Select your product from the links on this screen:
Clicking the link for Trend Micro™ InterScan™ Web Security Virtual Appliance
(IWSVA) takes you to the Update Center page for IWSVA. Scroll down to review the
patches that are available.
Patches are dated. If you find a patch that you have not applied, open the readme
document to determine whether the patch applies to you. If so, follow the installation
instructions in the readme.
Maintenance Agreement
A Maintenance Agreement is a contract between your organization and Trend Micro,
regarding your right to receive technical support and product updates in consideration
for the payment of applicable fees. When you purchase a Trend Micro product, the
License Agreement you receive with the product describes the terms of the Maintenance
Agreement for that product.
A license to the Trend Micro software usually includes the right to product updates,
pattern file updates, and basic technical support (“Maintenance”) for one (1) year from
the date of purchase only. After the first year, Maintenance must be renewed on an
annual basis at Trend Micro’s then-current Maintenance fees.
Note: If the Maintenance Agreement expires, your License Agreement will not.
If the Maintenance Agreement expires, scanning can still occur, but the product cannot
be updated, even manually. Also, you will not be entitled to receive technical support
from Trend Micro.