User Manual

Introduction 1-2STRATA TX Operator’s Guide
Note
The Technical Reference Manual contains
everything in the Operator’s Guide, plus additional
technical content.
1.4 For Whom It’s Written
This manual is intended for use by personnel assigned to
operate the STRATA TX System. Users of this manual should
already be familiar with basic concepts of radio, video, and
audio.
1.5 Related Documents
• STRATA TX System Technical Reference Manual
(part no. 400505-1)
• STRATA TX System Quick Reference Card
(part no. 400506-1)
• STRATA Aircraft Remote Control Panel Operator’s Guide
(part no. 400490)
• STRATA Remote Control Panel Operator’s Guide
(part no. 400489)
1.6 Ordering Documentation
Any of the above manuals may be ordered by contacting MRC
Customer Service:
Business Hours: Monday
8:00 AM - 5:00 PM Eastern Time (US)
(0800 - 1700 hrs US ET)
Tuesday - Friday
8:00 AM - 7:00 PM Eastern Time (US)
(0800 - 1900 hrs US ET)
Telephone: [phone]
978-671-5700
Fax: [phone]
When contacting Customer Service, please have the following
information available:
• Model number and serial number of the unit. This is
located on a label on the bottom of each unit.
• Approximate purchase date.
• Firmware revision, which appears on the TXU or TCU
alphanumeric display at startup.
or
• Firmware revision(s) displayed on the Main page of the
STRATA TX Configurator, when the STRATA TX
Configurator is connected to the TXU or TCU.
1.7 Calling for Service
MRC Technical Support is available 24 hours a day, 7 days a
week. During regular business hours you can reach our expert
staff directly. After hours, your call will be forwarded to the on-call
Technical Support specialist.
Business Hours: Monday
8:00 AM - 5:00PM Eastern Time (US)
(0800 - 1700 hrs US ET)