User Manual

4-4 Troubleshooting PTX-PRO User and Technical Manual
4.5 Addressing Error Codes
The following table describes the error codes and what to do if they appear.
Error
Code
Meaning Action
E000 Error Summary Provides error summary.
E001 Message ID Displayed when a status message times out.
E020 IF Fault Verify condition of cable connections.
E021 RF Fault Verify condition of cable connections.
E080 Communication Failure with the
COFDM/MPEG Module
Verify condition of cable connections.
Parameter Errors
(Some internal parameter is outside of allowable limits.)
Note: An additional number on the status indicates that the value is too low (4) or too high (8).
E030 2.048 Volt Reference Error Check for Error Codes related to power - E03A
thru E03E.
Verify cable connectors are fully mated and verify
cable and connectors are undamaged.
Make sure power cable is connected properly.
E031 5.5 Volt Reference Error
E032 7 Volt Line Error
E033 11 Volt Line Error
E034 Temperature Error Check PTX-PRO to be sure it is not too close to
sources of heat. Relocate PTX-PRO, if possible.
Verify PTX-PRO has room around it for air
circulation. Move objects preventing air flow.
E038 50 Ohm Coax Current Error Contact technical staff.
E039 50 Ohm Coax Voltage Error
E03A 50 Ohm Coax Power Error
E03B Circular Connector Current Error Verify all power cables are properly connected and
are not damaged.
Verify correct input power is being applied to the
PTX-PRO.
E03C Circular Connector Voltage Error
E03D Circular Connector Power Error
E03E DC Bus Error Contact technical staff.
E03F Fan Fault Contact technical staff.