User Manual
4-4 Troubleshooting PTX-PRO User and Technical Manual
4.5 Addressing Error Codes
The following table describes the error codes and what to do if they appear.
Error
Code
Meaning Action
E000 Error Summary • Provides error summary.
E001 Message ID • Displayed when a status message times out.
E020 IF Fault • Verify condition of cable connections.
E021 RF Fault • Verify condition of cable connections.
E080 Communication Failure with the
COFDM/MPEG Module
• Verify condition of cable connections.
Parameter Errors
(Some internal parameter is outside of allowable limits.)
Note: An additional number on the status indicates that the value is too low (4) or too high (8).
E030 2.048 Volt Reference Error • Check for Error Codes related to power - E03A
thru E03E.
• Verify cable connectors are fully mated and verify
cable and connectors are undamaged.
• Make sure power cable is connected properly.
E031 5.5 Volt Reference Error
E032 7 Volt Line Error
E033 11 Volt Line Error
E034 Temperature Error • Check PTX-PRO to be sure it is not too close to
sources of heat. Relocate PTX-PRO, if possible.
• Verify PTX-PRO has room around it for air
circulation. Move objects preventing air flow.
E038 50 Ohm Coax Current Error • Contact technical staff.
E039 50 Ohm Coax Voltage Error
E03A 50 Ohm Coax Power Error
E03B Circular Connector Current Error • Verify all power cables are properly connected and
are not damaged.
• Verify correct input power is being applied to the
PTX-PRO.
E03C Circular Connector Voltage Error
E03D Circular Connector Power Error
E03E DC Bus Error • Contact technical staff.
E03F Fan Fault • Contact technical staff.