User Manual
Table Of Contents
- Notices
- Contents
- Introduction
- Product Description
- Routine Operation
- 3.1 Chapter Overview
- 3.2 Overview of Controls, Indicators and Connectors
- 3.3 Preparing for Operation
- 3.4 Using the Display Screens
- 3.5 PTX-PRO Monitoring Operations
- 3.6 PTX-PRO Control Operations
- 3.7 Front Panel vs. Configurator Settings
- Troubleshooting
- Advanced Operation
- 5.1 Chapter Overview
- 5.2 Before You Begin
- 5.3 Create or Update a Configuration
- 5.3.1 Using the Configurator Software
- 5.3.2 Determine Licensed Options
- 5.3.3 Create New Configuration On-Line
- 5.3.4 Load and Modify Configuration Settings On- Line
- Figure 5-7: Load and Modify Configuration Settings On-Line - Sheet 1 of 5
- Figure 5-8: Load and Modify Configuration Settings On-Line - Sheet 2 of 5
- Figure 5-9: Load and Modify Configuration Settings On-Line - Sheet 3 of 5
- Figure 5-10: Load and Modify Configuration Settings On-Line - Sheet 4 of 5
- Figure 5-11: Load and Modify Configuration Settings On-Line - Sheet 5 of 5
- 5.3.5 Load Configuration File into Radio On-Line
- 5.3.6 Change Preset Names in On-Line Mode
- 5.3.7 Create Channel Plan Offline
- 5.3.8 Modify Channel Plan in Offline Mode
- 5.3.9 Load and Modify a Channel Plan On-Line
- 5.3.10 Load Channel Plan File into Radio On-Line
- 5.3.11 Add Licensed Option
- Installation
- 6.1 Chapter Overview
- 6.2 Unpacking
- 6.3 Initial Inspection
- 6.4 Damage in Shipment
- 6.5 Mounting and Cabling
- 6.6 Power Connections
- 6.7 Grounding
- 6.8 Audio Connections
- 6.9 Signal Connections
- 6.10 Data Connections
- 6.11 Powering Up
- 6.12 Configurator Software Installation
- 6.13 Product Modifications
- Replacement Parts
- Theory of Operation
- Index
Troubleshooting 4-8PTX-PRO User and Technical Manual
Table 4-7: Configurator Error Messages
Error Message Possible Cause
Suggested
Action
Connection failed on
[COM port name]
PTX-PRO system
power is off.
Turn PTX-PRO
system power on.
RS-232 cable is
disconnected.
Connect cable.
Ensure connectors
are fully seated on
both ends.
RS-232 cable is
defective.
Replace cable.
Installed PTX-PRO
hardware is
defective.
Contact MRC
Technical Support.
Querying [Setting]
failed...
Problem with RS-
232 communication.
Try again. If error
still appears, turn off
PTX-PRO system
power, close the
Configurator, then
turn on PTX-PRO
power and re-start
Configurator.
RS-232 cable is
disconnected.
Connect cable. Be
sure connectors on
both ends are fully
seated.
RS-232 cable is
defective.
Replace cable.
Installed PTX-PRO
hardware is
defective.
Contact MRC
Technical Support.
4.6.2 Configurator Operational Problems
Table 4-8 provides the most common operational problems with
the Configurator and what to do if they occur.
Table 4-8: Configurator Operational Problems
Configuration File
Corrupt
OR
Unable to Open
Configuration File
Unable to read data
stored in file chosen.
Select a different
configuration file.
File damaged. Re-create
configuration and
save it with a
different file name.
Problem with PC or
its disk drive.
Contact your PC
service provider.
Problem Possible Cause Suggested Action
PC/Software Problems
Configurator
won’t install on
PC.
Previous version of
MRC Radio
Configurator already
installed.
Uninstall previous
version using the “Add/
Remove Programs”
function in Microsoft
Windows Control Panel.
PC does not meet
System
Requirements.
See “PC Requirements”
on page 6-17 .
CD damaged. Contact MRC Technical
Support.
Problem with PC or
its disk drive.
Contact your PC service
provider.
Table 4-7: Configurator Error Messages (Continued)
Error Message Possible Cause
Suggested
Action