User Manual

Table Of Contents
Troubleshooting 4-4PTX-PRO User and Technical Manual
Table 4-4: Primary Error Codes
Error
Code
Meaning Suggested Operator Action Suggested Technical Staff Action
Status Errors
(Some part of System is reporting an abnormal condition.)
E000 Error Summary Provides error summary.
Contact technical staff.
Call MRC Technical Support.
E001 Message ID Displayed when a specific status
message times out.
Contact technical staff.
Call MRC Technical Support.
E020 TX IF Fault Verify condition of all cable
connections.
Contact technical staff.
Call MRC Technical Support.
E021 TX RF Fault Verify condition of all cable
connections.
Contact technical staff.
Call MRC Technical Support.
E080 Communication Failure with
the COFDM/MPEG Module
Verify condition of cable
connections. Contact technical staff.
If problem persists, possible hardware failure. Call MRC
Technical Support.
Parameter Errors
(Some internal parameter is outside of allowable limits.)
E030 TX 2.048 Volt Reference
Error
Check for Error Codes related to
power - E03A thru E03E.
Verify cable connectors are fully
mated and verify cable and
connectors are undamaged.
Make sure power cable is connected
properly.
Contact technical staff.
If errors persist with correct power connected, unit has
suffered internal failure. Call MRC Technical Support.
E031 TX 5.5 Volt Reference Error
E032 TX 7 Volt Line Error
E033 TX 11 Volt Line Error