Specifications
Touch Controllers Reference Guide8
What You Need to Know
This document assumes you are familiar with firmware commands and
how to use them. Executing some commands may alter the
performance of your touch product. You should be aware of the
results of using these commands before executing them.
MicroTouch Support Services
MicroTouch provides extensive support services through our technical
support organization, web site, and bulletin board system (BBS).
MicroTouch Technical Support
Technical Support is available as follows:
24 hours a day, Monday through Friday (excluding holidays)
9:00 a.m. to 5:00 p.m. Eastern Standard Time, Saturday and
Sunday (excluding holidays)
Whenever you contact Technical Support, please provide the
following information:
Part number and serial number from the MicroTouch label on your
monitor or touchscreen controller
Type of MicroTouch touchscreen
Version number of your MicroTouch TouchWare
Make and model of your personal computer
Name and version number of your operating system
Type of mouse connected to your system
List of other peripherals connected to your computer
List of application software in use