5.
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
Contents Overview Important Safety Information ........................................................... 5 Explanation of Symbols ................................................................... 7 Service and Repair Indicators........................................................... 7 3M Touch Systems Support Services............................................... 7 3M Touch Systems Worldwide Offices ...........................................
Chapter 4 ChassisTouch FPD Monitors Installation Guide Maintenance and Troubleshooting Maintaining Your Touch Monitor .................................................. 27 Touch Screen Care and Cleaning ................................................... 27 Monitor Installation Problems ........................................................ 28 Troubleshooting the Touch Screen................................................. 29 Power Management .........................................................
Overview Congratulations on the purchase of your touch monitor, and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the screen. This guide describes how to set up your 15.1" or 17" ChassisTouch™ flat-panel display (FPD) touch monitor. This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.
ChassisTouch FPD Monitors Installation Guide DANGER To reduce the risk of electric shock, which could result in serious personal injury or death: ! Do not service the Flat Panel Display. ! Do not use non-conforming replacement parts. ! Do not remove the cover or back of the monitor. ! Do not place wet or damp objects on the monitor. ! Do not expose the monitor to rain or other sources of water, steam, or moisture. ! Do not place foreign objects on the monitor or its cables.
Chapter 1 7 Overview Explanation of Symbols Attention: Read accompanying documentation Caution: Risk of fire Caution: Risk of electric shock Service and Repair Indicators Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltage or other risks. Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that: • Liquid is spilled into the product or the product is exposed to rain or water.
ChassisTouch FPD Monitors Installation Guide You can contact 3M Touch Systems Technical Support (US only -Eastern Standard Time) by calling the hot line or sending a fax. • Technical Support Hot Line: 978-659-9200 • Technical Support Fax: 978-659-9400 • Toll Free: 1-866-407-6666 • Email: US-TS-Tech_Support@mmm.
Chapter 1 9 Overview 3M Touch Systems Worldwide Offices All offices can be reached through the website: www.3Mtouch.com. United States Japan 3M Touch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844 United States Phone: 978-659-9200 Fax: 978-659-9400 Web site: www.3Mtouch.com 3M Touch Systems Japan K.K.
CHAPTER 1 Introduction to Flat-Panel Displays Overview The 3M Touch Systems product line of Flat-Panel Display (FPD) touch monitors offers the ChassisTouch monitor for kiosk, ATM, and industrial enclosures. All ChassisTouch monitors are encased in rugged metal instead of plastic. The ChassisTouch monitors feature a touch screen interface, several mounting options, and sturdy construction. The ChassisTouch FPDs are available in 15.1" and 17" diagonal screen sizes.
ChassisTouch FPD Monitors Installation Guide For those applications that require flexibility of input, including gloved hand use, we offer the ChassisTouch in a 5-wire resistive touch screen. This technology has been tested in a laboratory environment to withstand 35 million mechanical touches without noticeable degradation to the surface.1 The monitors also feature space saving designs, high resolution, low radiation, and low power consumption.
CHAPTER 2 Setting Up Your ChassisTouch FPD Monitor This chapter describes how to set up and integrate your 3M Touch Systems ChassisTouch FPD monitor into a touch application. You need to complete the following tasks: • Unpack the components • Connect the video, touch screen, and power cables • Power on the monitor and test your setup • Install the touch screen software • Calibrate the touch screen System Requirements The ChassisTouch flat-panel touch monitors require a personal computer (PC).
ChassisTouch FPD Monitors Installation Guide When choosing your workspace, select a sturdy, level surface. Also, make sure you can easily access the back of the touch monitor and the computer. Easy access helps ensure a smooth setup of the touch monitor. Note: Before setting up your ChassisTouch FPD, refer to the “Important Safety Information” section at the beginning of this document. Unpacking Your Touch Monitor Carefully unpack the carton and inspect the contents.
Chapter 2 15 Setting Up Your ChassisTouch FPD Monitor Four brackets Four M4x10 screws and four M4 flat washers Cable mount Cable tie The ChassisTouch hardware accessory kit includes four brackets, washers, and screws. The mounting holes are located on the sides of the monitor and are threaded to an M4 thread. You can attach the brackets to the edges of the chassis. The brackets are slotted, allowing the chassis to slide in and out. You can also rotate the brackets to various positions.
ChassisTouch FPD Monitors Installation Guide menu and adjust the phase, image position, contrast, and brightness. Make sure you will be able to access the video controls once the ChassisTouch monitor is installed. Clearance and Ventilation Leave at least two inches of clearance space behind the ChassisTouch monitor for proper ventilation. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.
Chapter 2 Setting Up Your ChassisTouch FPD Monitor 17 Supported Video Display Modes and Refresh Rates Your video card must support one of the display modes specified in Table 1. If you select an unsupported video mode, the monitor will stop working or display unsatisfactory picture quality. Table 1. Applicable Display Mode and Refresh Rate Display Mode Refresh Rate VGA (640 x 480) 60 72 75 56 Hz (15.
ChassisTouch FPD Monitors Installation Guide For more information on adjusting the desktop area (resolution), color depth, or refresh rate, refer to the user manual that came with your video card. Connecting the Touch Monitor To connect the ChassisTouch FPD monitor 1. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. 2. Connect one end of the video cable to the video connector on the FPD.
Chapter 2 Setting Up Your ChassisTouch FPD Monitor 19 You can adjust the horizontal and vertical position, image size, contrast, and brightness to better suit your video card and your personal preference. Refer to Chapter 3 for more information on using the on-screen menu to adjust the video display. Installing TouchWare Software TouchWare software includes the touch screen driver and control panel that enables your touch screen to work with your computer.
CHAPTER 3 Adjusting the Video Display Your ChassisTouch FPD monitor has several control buttons and an onscreen menu for adjusting the video display. For example: • • • You can adjust the pixel clock and phase to eliminate noise. You can adjust the image contrast and brightness to your lighting conditions. You can adjust the horizontal and vertical position of the image.
ChassisTouch FPD Monitors Installation Guide • ▼/DOWN -- Decreases the value of the selected menu option or moves to the next menu item. • ▲/UP -- Increases the value of the selected menu option or moves to the previous menu item. If you do not press the Menu, Select, or Adjust buttons for approximately 20 seconds, the Monitor Adjustment program times out and hides the menu options. You can press the Menu button at any time to display the options again. OSD Controls for the 15.
Chapter 3 Adjusting the Video Display 23 setting. Press SELECT to confirm the change. Once you are satisfied with the contrast settings, press MENU to return to the main menu. Geometry/Positioning To alter the position and horizontal size of the displayed image, select the geometry option from the menu. This will bring up a sub-menu allowing you to alter the horizontal size, and the horizontal and vertical position of the image.
ChassisTouch FPD Monitors Installation Guide OSD Control Selecting the OSD Control option allows you to alter the position on the display that the OSD menu will appear, and how long the menu should stay on the screen when no buttons are pressed. Factory Default Settings If you wish to set the monitor display settings back to the default factory values, select the Default Settings option from the main OSD menu.
Chapter 3 25 Adjusting the Video Display OSD Controls for the 17" Monitor Bright Phase Color Information Contrast Horizontal Video Level Language Vertical Auto Config Clock Video Mode On Screen Display for the 17" Monitor Brightness and Contrast These two settings allow you to adjust the brightness and contrast of the display to suit the environment that the display is to be used in.
ChassisTouch FPD Monitors Installation Guide the Windows shutdown mode. After finishing phase adjustment, click on the "Cancel” to return to your original Windows display. If you do an Auto configuration, the monitor will try to find the best Clock Phase setting. If you are not satisfied with the auto adjustment, please fine-tune the phase manually as described above.
CHAPTER 4 Maintenance and Troubleshooting If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the monitor. You may also want to consult your video card user’s manual for additional troubleshooting advice.
ChassisTouch FPD Monitors Installation Guide • Always dampen the cloth and then clean the screen. Be sure to spray the cleaning liquid onto the cloth, not the screen, so that drips do not seep inside the display or stain the bezel. • Always handle the touch screen with care. Do not pull on or stress cables.
Chapter 4 Maintenance and Troubleshooting 29 Troubleshooting the Touch Screen If you are experiencing problems with the touch screen, check the following list of common installation errors. Table 2.
ChassisTouch FPD Monitors Installation Guide Regulatory Agency Approvals ChassisTouch 15.1" Monitor Your product complies with the following regulatory standards: • FCC-B • CE • UL/CUL This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection, against harmful interference in residential installations.
Chapter 4 Maintenance and Troubleshooting 3M Touch Systems Proprietary Information 31
ChassisTouch FPD Monitors Installation Guide ChassisTouch 17" Monitor Your product complies with the following regulatory standards: • FCC-A • CE • UL/CUL This equipment has been tested and found to comply with limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection, against harmful interference when the equipment is operated in a commercial environment.
