3M™ MicroTouch™ Display C1500SS Installation Guide Read and understand all safety information contained in this document before using this product.
3M™ MicroTouch™ Display C1500SS Installation Guide The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
M™ MicroTouch™ Display C1500SS Installation Guide 3 Contents Chapter 1 Overview Important Safety Information .....................................................................................5 Explanation of Symbols .............................................................................................6 Important Notes..........................................................................................................7 Service and Repair Indicators.........................................
Chapter 5 3M™ MicroTouch™ Display C1500SS Installation Guide Maintenance and Troubleshooting Maintaining Your Touch Display.............................................................................21 Touch Sensor Care and Cleaning .............................................................................21 Display Installation Problems ..................................................................................22 Troubleshooting the Touch Sensor..............................................
3M™ MicroTouch™ Display C1500SS Installation Guide 5 CHAPTER 1 Overview Congratulations on the purchase of your touch display, and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the sensor. This guide describes how to set up your 3MTM MicroTouchTM Display C1500SS. This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.
3M™ MicroTouch™ Display C1500SS Installation Guide WARNING To avoid the risk of fire which could result in serious injury or death: • Do not remove the cover or back of the display. To avoid the risk of electric shock which could result in serious injury or death: • Do not use a damaged power supply. • Do not use a power cord that is frayed or otherwise damaged. CAUTION To avoid the risk of electric shock which may result in minor or moderate injury: • Do not service the Flat Panel Display.
3M™ MicroTouch™ Display C1500SS Installation Guide • • • • • • • • • • • 7 Plug power cord into a grounded receptacle. When unplugging power supply cord, pull on plug not cord. Do not connect or disconnect this product during an electrical storm. Install the display in a well-ventilated area. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.
3M™ MicroTouch™ Display C1500SS Installation Guide Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.
3M™ MicroTouch™ Display C1500SS Installation Guide 9 CHAPTER 2 Introduction to Flat-Panel Displays Overview The 3M Touch Systems product line of Flat-Panel Displays offers the C1500SS Display for kiosk, ATM, and industrial enclosures. All C1500SS Displays are encased in rugged metal instead of plastic. The C1500SS Display features a touch sensor interface, several mounting options, and sturdy construction. The C1500SS Display is available in a 15" diagonal screen size.
3M™ MicroTouch™ Display C1500SS Installation Guide Video Resolution on a Flat-Panel Display Flat-panel displays, unlike CRTs, are optimized to run at one resolution. A flat-panel display has discrete points on the display that determine the exact location of a pixel. Each flat-panel display has an exact number of pixels associated with it. There is a oneto-one mapping between the number of pixels and the video addressability, sometimes called resolution.
3M™ MicroTouch™ Display C1500SS Installation Guide 11 CHAPTER 3 Setting Up Your C1500SS Display This chapter describes how to set up and integrate your 3M Touch Systems C1500SS Display into a touch application. You need to complete the following tasks: • • • • • Unpack the components Connect the video, touch sensor, and power cables Power on the display and test your setup Install the touch software Calibrate the touch sensor System Requirements The C1500SS Display requires a personal computer (PC).
3M™ MicroTouch™ Display C1500SS Installation Guide • • • • • RS-232 serial communication cable (or USB cable if applicable) Optional AC/DC power supply (12V DC output) AC power cable CD with touch software, documentation, and utilities Hardware kit (includes mounting brackets, screws, washers) Mounting the C1500SS Display The C1500SS Display is designed to fit any type of enclosure. All C1500SS Displays are encased in rugged metal instead of plastic, making them easy to integrate.
3M™ MicroTouch™ Display C1500SS Installation Guide 13 • Be sure to tighten all cable screws. • Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage. Also, keep the touch sensor cable away from sources of electromagnetic and radio frequency interference. Installing the Video Card and Video Driver Before you can connect your touch display, make sure your computer has a video card already installed for the display.
3M™ MicroTouch™ Display C1500SS Installation Guide Using the Standard Controls for the Video Card In addition to the standard controls on the display, each video card has several controls that let you adjust the display settings. The software and driver for each video card is unique. In most cases, you adjust these settings by using a program or utility provided by the manufacturer of the video card.
3M™ MicroTouch™ Display C1500SS Installation Guide 15 Testing the C1500SS Display After connection, the display will switch on automatically. Before you test your touch display, make sure all cables are connected properly. Be sure to tighten all cable screws. To test that the display is working properly: 1. Turn on your computer. 2. Make sure the video image is displayed. If it is not, check the LED to ensure that the display is not in power save mode (flashing orange/red).
3M™ MicroTouch™ Display C1500SS Installation Guide 17 CHAPTER 4 Adjusting the Video Display Your C1500SS Display has several control buttons and an on-screen menu for adjusting the video display. For example: • You can adjust the pixel clock and phase to eliminate noise. • You can adjust the image contrast and brightness to your lighting conditions. • You can adjust the horizontal and vertical position of the image.
3M™ MicroTouch™ Display C1500SS Installation Guide If you do not press any buttons for approximately 20 seconds, the OSD times out and hides the menu options. You can press the Menu button at any time to display the OSD again. OSD Controls Pressing MENU will pull up the On Screen Display menu, as shown below. Brightness Selecting the Brightness option will allow you to adjust the brightness of the display. Adjust the brightness using the UP and DOWN buttons, and press EXIT to confirm the new setting.
3M™ MicroTouch™ Display C1500SS Installation Guide 19 Clock Setting If the Clock setting of your image is not fine-tuned, you may observe periodic vertical bars of video noise. These bars of noise are usually adjusted out when an Auto Adjust is performed. If the bars of noise are still present, this setting can be adjusted manually. Adjust this setting so that the vertical bars of noise are replaced by either an even amount of noise across the whole screen, or the noise disappears completely.
3M™ MicroTouch™ Display C1500SS Installation Guide OSD Sub-Menu Selecting the OSD sub-menu allows you to alter the OSD menu position on the display, which language the OSD will appear in, and how long the menu should stay on the screen when no buttons are pressed. Miscellaneous Menu The Miscellaneous menu will allow you to reset the display to the factory default video settings. If you wish to do this, select the reset option.
3M™ MicroTouch™ Display C1500SS Installation Guide 21 CHAPTER 5 Maintenance and Troubleshooting If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice.
3M™ MicroTouch™ Display C1500SS Installation Guide Display Installation Problems No image displayed (blank screen) Abnormal image Colors of image are abnormal Disturbances on the screen Is the display receiving power? • Check that the computer’s power cable is connected properly and securely into a grounded electrical outlet. • Check that the AC input jack is firmly plugged into the display. • Check that the display’s power cable is connected properly and securely to an electrical outlet.
3M™ MicroTouch™ Display C1500SS Installation Guide 23 Troubleshooting the Touch Sensor If you are experiencing problems with the touch sensor, check the following list of common installation errors. Table 3. Common Touch Sensor Installation Issues Common Installation Issues Touch sensor does not respond to touch Possible Solutions • Review the installation procedures.
3M™ MicroTouch™ Display C1500SS Installation Guide Regulatory Agency Approvals The C1500SS Display complies with the following regulatory standards: • • • • FCC-B CE UL/cUL C-Tick This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection, against harmful interference in residential installations.
