User guide

Overview of Collecting Archives ..................................................30
Setup the Archiving Configuration .......................................................................30
Send the Archiving Configuration to the Dialer ...................................................35
Transfer the Archive Configuration ......................................................................36
Receiving Archives From the Dialer.....................................................................37
Review the Received Archives ..............................................................................39
MicroWIN 2000 System Features ........................................41
MicroWIN 2000 Sound System .....................................................41
Sound System Voices ............................................................................................41
Editing Sound System Voices...............................................................................41
Polling Modes.................................................................................43
Setup Entry Polling Information ..........................................................................43
Changing the Current Polling Mode ....................................................................45
Scheduled Poll Call outs ...............................................................48
Runtime Forms...............................................................................49
Top of Runtime Forms .........................................................................................50
Summary Page ......................................................................................................53
Realtime Data........................................................................................................55
Snapshot Menu......................................................................................................60
Snapshot Data .......................................................................................................61
Archive Menu ........................................................................................................63
Archive Records Menu..........................................................................................65
Editing a Dialer Configuration ......................................................70
Start Editing an Entry’s Dialer Configuration......................................................70
Main Entry Configuration Menu ..........................................................................71
Editing the System Setup......................................................................................72
Editing the Calendar Setup...................................................................................74
Editing Telephone Numbers................................................................................76
Editing a Telephone Number...............................................................................77
Editing I/O Point Setups .....................................................................................78
Editing an I/O Point ............................................................................................79
Appendix A – Glossary of Terms..................................................90
Appendix B – Summary of Realtime Forms ................................91
Appendix C – Summary of Edit Forms ........................................92
Appendix D – Summary of Configuration Forms........................92
Appendix D – Summary of Configuration Forms........................93
Appendix E – Dialer Channel Information ...................................95
Appendix F - Archive Reasons .....................................................97
Appendix G - Installation Troubleshooting..................................99
Appendix H – Troubleshooting...................................................100
Appendix I – Important Things to Remember ...........................102
Appendix J – Answers to Commonly Asked Questions...........103
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