MICROTEL DialStat TM Microtel DialStatTM Operating Manual 1 September 1998 Rev. B Proprietary Notice: This document and the subject matter hereto are the property of MICROTEL, Inc. and shall not be reproduced or copied or used for the purpose of manufacturing or sale of apparatus, except by written permission of MICROTEL. MICROTEL 11725 Sunbelt Court Suite C Baton Rouge, LA 70809 225-303-0436 Fax: 225-303-0568 www.microtel-inc.
MICROTEL DialStat TM Record of Changes Rev. A Date 9/1/ 98 4/9/ 99 Description of Changes Original Release Sheet ii Added record of changes table By Berk Ehret B. Ehret Sheet 1 Changed Tech Support Beeper No. Sheet 7 Para 2 changed from(supplied with the dialer) to (recommended by Microtel) Sheet 20 Added to the explanation following *3 “The dialer waits 180 seconds after an answered call by a pager before calling the next number on the list.” Updated Firmware to Version 1.
MICROTEL DialStat TM TABLE OF CONTENTS INTRODUCTION 1 CHAPTER 1 - DESCRIPTION OF THE DIALSTATTM DIALER 3 CHAPTER 2 - INSTALLATION 7 Quick Start Procedure CHAPTER 3 - OPERATION 10 12 Configuration Basic System Information Configuring Fault Inputs Telephone Numbers 13 13 15 16 Operations Alarm Acknowledgment Checking System Status 16 17 17 CHAPTER 4 - MAINTENANCE / TROUBLESHOOTING 18 CHAPTER 5 - ADVANCED TOPICS 20 Advanced Configuration Options APPENDICES 20 21 APPENDIX A: Technical Sp
MICROTEL DialStat iv TM
MICROTEL DialStat TM INTRODUCTION hank you for choosing the Microtel DialStatTM Dialer to implement your remote alarm monitoring solution. You have chosen a product that is simple to set up and easy to use. DialStatTM has been designed and manufactured to operate with minimal operator intervention. T The Microtel DialStatTM features a single level, interactive command structure--there are no multi-level menu structures to navigate.
MICROTEL DialStat TM Figure 1: Controls and Indicators 2
MICROTEL DialStat TM CHAPTER 1 - Description Of The DialStatTM Dialer he DialStatTM is a small, rugged, and simple, but powerful, device which easily handles complex dialing notification and alarm monitoring. To accomplish these tasks, DialStatTM has an equally simple operator interface. Figure 1 illustrates the controls and indicators of the dialer, and the following paragraphs describe them.
MICROTEL DialStat TM How Does the Dialer Work? This section provides a simple theory of operation by asking a few questions about typical use of the dialer. The following paragraphs assume the dialer is hooked up and running as described in the Installation chapter. The Operation chapter provides the details that are missing from the discussion below.
MICROTEL DialStat TM These include tone/pulse selection dialing, pauses, auto acknowledgment of an alarm call-out, dial '*' or '#' for interfacing to telephone equipment. These special sequences allow a tremendous amount of flexibility on a telephone number by number basis. How does the Dialer Prioritize its Calls? When the dialer detects a new alarm condition, it will search the telephone directory, beginning with the first number on the list, for the first valid telephone number.
MICROTEL DialStat TM How can I Make an Alarm Sound in the Vicinity of the Dialer? The local summary alarm contacts will be de-energized (opened) whenever a fault condition exists. This output could be connected to an interposing relay whose contacts would be used to switch a siren or bell to warn the local area of the alarm condition.
MICROTEL DialStat TM CHAPTER 2 - Installation I nstallation of the DialStatTM involves several, simple steps. This chapter outlines the physical connections to the dialer. At the end of this chapter is a Quick Start procedure which summarizes the configuration procedure of the dialer. Step One - Connect the Power Supply Connect the supplied external transformer to the 12 VDC terminals as shown in Figure 2 below. Plug the transformer into a MicroMax Surge Suppressor (Recommended by Microtel). Figure 2.
MICROTEL DialStat TM Step Two - Telephone Connections include the external phone line for call-outs and the optional local telephone connection for local programming and monitoring. 1. Connect the dialer’s LINE jack to the EQUIPMENT Phone jack of the MicroMax Surge Suppressor using the cable supplied with your dialer. 2. Connect the Telephone LINE jack on the MicroMax Surge Suppressor to the RJ11 jack of your outside line using the cable supplied with the MicroMax Surge Suppressor. 3.
MICROTEL DialStat TM Step Three - Connect External Input/Output to the Dialer Each Fault input has a corresponding terminal (1 - 4), and there are two COM terminals. See Figure 3 below. The terminals are large enough to accept two 14 AWG wires, so if more than two faults are wired, the COM terminals must be shared. The fault sensing circuitry is transformer and optically isolated from the dialer circuitry, but all faults share the same COM.
MICROTEL DialStat TM Quick Start Procedure This procedure outlines the steps to get the DialStatTM dialer operating in a typical manner with a minimum of programming. 1. Plug the touch-tone telephone into the Dialer PHONE jack. 2. Connect external 12 VDC transformer to dialer power supply terminal block. NOTE: External power is required in order to configure the dialer from a local phone. 3. Verify that the AC POWER/CHARGING LED illuminates (green). 4. Turn ON the dialer switch.
MICROTEL DialStat TM Individual Channel Alarm Messages: z Enter **c1 to record an alarm message for a specific I/O channel. (c = 1 to 4 for the I/O channel of interest). The dialer will respond “Ready”. z Speak your message clearly into the handset. z The dialer will speak back the message after the 6-second recording interval z Repeat procedure for the next I/O channel and message. 9. Verify Configuration Data is Saved in the Dialer.
MICROTEL DialStat TM CHAPTER 3 - Operation T his chapter, divided into Configuration and Operation sections, will explain how to configure the DialStatTM to react to I/O events and how an operator can make the dialer respond to remote commands. The Microtel DialStatTM features a single level, interactive command structure--there are no multi-level menu structures to navigate.
MICROTEL DialStat TM Configuration The configuration commands described in this section modify basic dialer operation and store information about the dialer’s operational behavior in nonvolatile memory. You should only have to configure your dialer once -- all changes are saved permanently, even if AC and battery power are removed from your dialer.
MICROTEL DialStat TM z Answer Delay The number of rings the dialer will see before answering an incoming call. *02 **02nn Review answer delay Program answer delay Example- Command: Response: **0205 The answer delay is zero five. z Access Code This 2 digit access code is required to access configuration commands during a telephone call to or from the dialer. *03 **03nn Review value of access code Program access code NOTE: The factory set default code is ‘12’.
MICROTEL DialStat TM Configuring Fault Inputs The DialStatTM features true modularity—Fault input channels operate completely independently of each other. Using the following commands, each Fault Input in your dialer can be configured to operate uniquely to satisfy your application requirements. For each Fault Input, record a voice message, program an alarm integration delay, and define Normal State. z I/O Channel Voice Name An individual I/O channel’s spoken voice name.
MICROTEL DialStat NOTE: Example NOTE: TM If C=5, the Power Fault channel, the response is: Command: **531 Response: Power fault channel is READY Command: **530 Response: Power fault channel is OFF When channel 5 is configured OFF it will not call out when a power failure occurs Telephone Numbers As described in the theory of operation in Chapter 1, DialStatTM can store up to eight (8) phone numbers in the System Telephone Directory.
MICROTEL DialStat TM Alarm Acknowledgment When DialStatTM calls you, you may wish to respond to the call differently depending on what type of alarm has occurred, who is on duty, the time of day, severity of the alarm, etc. If you wish the dialer to go to the next phone number on its calling list, hang up the phone. The dialer will continue on after the call spacing delay to the next phone number on the list until it receives an acknowledgment or the unlatched alarm goes away by itself.
MICROTEL DialStat TM CHAPTER 4 - Maintenance/Troubleshooting he DialStatTM Dialer is built to require minimal maintenance. Only the system battery requires your attention from time to time for your dialer to continue performing with no problems. T INTERNAL RECHARGEABLE BATTERY: A battery in typical standby use will last approximately 2 to 4 years. Battery life is mostly dependent upon the number of power outages sustained and the age of the battery, and temperature.
MICROTEL DialStat TM TROUBLESHOOTING: Symptom: Cause: Cause: Cause: Cause Symptom: Cause: Cause: Cause: Cause: Cause: Cause: Unable to place telephone calls (Line LED comes on but no ring at called telephone number). Phone number not entered correctly. Call being placed to different number than expected. Phone line not plugged-in, phone line broken or in use. No touch-tone service,use pulse method by pre-pending *1 to each phone number Unable to program with local telephone.
MICROTEL DialStat TM CHAPTER 5 - Advanced Topics T his chapter details more advanced topics concerning the setup, configuration, and operation of the DialStatTM dialer. Advanced Configuration Options z Call Progress Decoding Features DialStatTM has very powerful call progress decoding features which allow great flexibility in making phone calls to pagers, answering machines, voice mail, or regular or cellular telephones.
MICROTEL DialStat TM APPENDICES APPENDIX A: Technical Specifications A.1 Communications A.2 Phone Interface: FCC 68 Registration Number: 7AAUSA-25393-AL-E For connection to PSTN or Cellular network via Cellular Interface. Ringer Equivalence Number: 0.
MICROTEL DialStat TM A.4 Environmental Temperature: 20°F to 130°F operating 0°F to 130°F storage Humidity: 0-95% RH, Noncondensing EMI/RFI: Per FCC Part 15 Class A A.5 Enclosure Options: Panel Mount Chassis (7.7" wide 8.8" high x 4" deep) Suitable for Wall or Panel Mounting Battery Mounted Separately Nema 4 Fiberglass Case with Hard Cover (12” Wide, 15.5” High, 6.6” Deep) Nema 12 Fiberglass Case with Hard Cover Nema 12 Fiberglass Case with Clear Cover (9” Wide, 10.5”High, 6.
MICROTEL DialStat TM A.7 Fault Inputs Type: Isolated Dry Contact, Normal Open or Normal Closed, Non-Latched. Sensing frequency: 1 Hz Sensing current: Closed circuit sees a 10 mA (nominal), 10 millisecond-duration pulse, once every second. Sensing voltage: Open circuit sees 5 Volts (nominal) Max. Loop Resistance: 10 killiohms Max. Loop Capacitance: 100,000 picofarads Isolation: 1500 Volts, transformer and optical isolation.
MICROTEL DialStat APPENDIX B: 24 TM Glossary of Dialer Terminology Acknowledge Stops the dialer from placing additional calls concerning an alarm condition. Acknowledgment can be made by entering the '*' during alarm playback, with call-back acknowledge, or by an auto acknowledge phone escape sequence (*4) embedded within the telephone number. Alarm condition An event detected by the dialer usually causing a phone call.
MICROTEL DialStat APPENDIX C: TM FCC Requirements This equipment complies with Part 68 of the FCC rules. On the side of the DialStat metal case is a label that contains the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of these devices ring when your number is called.
MICROTEL DialStat TM APPENDIX D: DialStatTM Command Summary *00 *01 *02 *03 *04 *05 *c1 *c2 *c3 **01~ **02nn **03nn **04HH **c1~ **c2SS **c31/0 *6n **6np** Report system status Voice system name (10 seconds) Answer Delay (00 – 99 rings) Access Code (00 = Disabled) Snooze Delay (HH = 00 – 99 Hours) Recites vocabulary&firmware version Fault c voice name Fault c delay (00 – 99 Seconds) Fault c alarm configuration Telephone n (n = 1 to 8) Phone Number Escape Codes *0 Tone dial (default) *1 Pulse dial *2
MICROTEL DialStat TM Figure 4 Mounting Dimensions 27
