User Guide

34
Technical Support
All registered users of EyeStar Mail v3.0 are entitled to technical support from
Microtek Inc., Inc. You can contact our support centers by e-mail or fax and these
information are provided for in the Readme.txt file found in your EyeStar Mail v3.0
program folder. Please prepare the following information first before contacting a
support center:
☞ EyeStar Mail v3.0 serial number
☞ Name and Company
☞ E-mail address
☞ Your computer’s information (CPU type, RAM, & free Hard disk space)
☞ Network environment such as telephone line, ISDN, or LAN
☞ MODEM type
☞ Sound Card
☞ Capture Card
☞ Video Camera
Note: Please make sure that you have given the correct serial number and also
meet the minimum system requirements in order to run EyeStar Mail v3.0.
E-mail: [e-mail]
Fax: [phone]