User Guide

6 TECHNICAL SUPPORT

ASF on-line technical support service is staffed Monday - Friday, 8:00am - 5:00pm CST (GMT -

06:00), except U.S. holidays. Our support web site also provides FAQs on each of our plug-ins.

If you do not find the solution to your problem there, please submit a Help Request

to our

support group. All ASF Plug-in Help Requests will be answered in a timely manner.

Summary of Technical Contact Information

Help Request www.asf.com/support/plugins/HelpReq.shtml

Website www.asf.com

FAQs www.asf.com/support/plugins/pluginsupport.shtml

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