User Guide

16
Troubleshooting for Windows NT 4.0
Note: Although IDE CD-ROM drives are not SCSI,
because of the way the driver is implemented,
Windows NT 4.0 will still list it on this screen.
4. Click on the Drivers tab, and click on the
Add... button to select Adaptec on the left and
“Adaptec AHA-294X/AHA-394X or AIC-78XX
PCI SCSI Controller” on the right to install.
5. Click OK to bring up the following screen.
The Adaptec card should now be listed as
“Adaptec AHA-294X/AHA-394X or AIC-
78XX PCI SCSI Controller”, indicating the
driver is installed.
6. Restart your computer. Start up Windows NT
4.0, follow the step 3 on page 13 to check
Windows NT configuration.
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
Situation A Your interface card is not properly
seated in the PCI card slot on your
computer.
Situation B The AVA-2903E SCSI driver is not
properly installed in your computer.
See details below for resolving the individual
situations above.
Resolving situation A
Power down your computer, remove the AVA-
2903E interface card from your computer. Then re-
install it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Restart your computer. Start up Windows NT
4.0.
2. Click Start, Settings, and select Control
Panel.
3. In the Control Panel window, find SCSI
Adapters and double click it. A window like
the following will appear.
The Devices screen will list any SCSI controllers
that may already have installed in your computer.
The
Adaptec
2903E
SCSI
driver is
not listed
here.
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