Specifications

32 ArtixScan 4500t Installation and Operation Manual
English
Questions and Answers for Windows NT 4.0
Q1: My SCSI card is detected by Windows NT 4.0, but the scanner cannot
be found in Scanner Test utility.
A1: Follow the steps below:
1. In Windows, choose Start, then Shut Down to turn off computer power. Then turn off
the power of your scanner.
2. Check to make sure you have connected the correct SCSI cable to the SCSI port, not
the parallel port. If you connect the SCSI cable to the parallel port, your scanner will
not be found.
3. If your scanner has a SCSI terminator switch, switch it to the On position. If the
scanner doesn’t have a SCSI terminator switch, plug the SCSI terminator on the SCSI
port.
4. If your scanner is chained to other SCSI device, the SCSI ID of the SCSI device should
not be set to the same ID number. By default, Microtek’s scanner SCSI ID is 6.
Q2: The SCSI card cannot be found by Windows NT.
A2: Your interface card is not properly seated in the PCI card slot on your computer.
To fix this problem, power down your computer, remove the SCSI interface card from
your computer. Then re-install it, make sure the card is seated all the way in and secured
into the PCI card slot. The PCI card slot normally appears in white or ivory.
Q3: My interface card conflicts with another device.
A3: Follow the steps below:
1. Restart your computer. Start up Windows NT 4.0. Log in as Administrator.
2. Click Start, Settings, and select Control Panel.
3. In the Control Panel window, find SCSI Adapters and double click it. A window like
the following will appear.