Datasheet

Wipro Product Strategy & Architecture Practice
Managing Mobile Devices using System Center Mobile Device Manager 2008
EXECUTIVE SUMMARY
By year-end 2011, IDC expects nearly 75% of the U.S. workforce will be mobile.
This whitepaper is written to help Technology Decision Makers (TDMs) understand how Microsoft’s
System Center Mobile Device Manager (MDM) can help lower the complexity and cost of managing
their organization’s mobile devices.
Microsoft retained Wipro to conduct primary market research to identify and quantify the benets
corporations realize from using MDM to manage Windows Mobile devices. These research results
have been combined with publicly available pricing data and conguration guidelines to develop
a Total Cost of Ownership Calculator (TCO Calculator) for MDM and other competing mobile device
management products, including RIM Blackberry Enterprise Server 4.1.
To gather the relevant operational data, Wipro interviewed IT Professionals (IT Pros) from 100 North
America corporations that manage 500 or more mobile devices using a variety of mobile device
management products, including MDM. Wipro used the research results to compare the economics of
existing mobile device management deployments with MDM-enabled solutions.
The results of this research study are reected in Microsoft’s MDM TCO Calculator, which was developed
by Alinean and can be found at https://roianalyst.alinean.com/microsoft/mobile/launch.html.
Wipro used the TCO calculator to estimate and compare the 1 and 3 year lifecycle costs of deploying
and supporting MDM to mange mobile access to Microsoft Exchange Server 2007 with a comparable
RIM Blackberry 4.1 solution in both Greeneld and Browneld examples.
In the Greeneld example, each solution was used to support six mobile device deployments ranging
from 2,500 to 15,000 mobile devices. The MDM three year TCO was projected to be approximately
40% less than the RIM TCO for all six deployment scenarios and 32% less in the one year TCO.
In the Browneld example, a corporation was presumed to have an existing number of Blackberry
mobile devices being managed by a BES and had plans to expand the number of mobile devices.
In this “cap and grow” example, the one year TCO that added an MDM conguration to manage
just the additional mobile devices was less than the RIM expansion costs, without considering the
corresponding increased Management costs. In the MDM scenario, the new mobile devices would be
Windows Mobile devices rather than Blackberry mobile devices.
In these examples, MDM has a lower TCO than RIM BES 4.1 because of the following factors:
•
Reduction in software licensing costs
•
Elimination of annual per-device maintenance costs
•
Reduction in server and storage requirements (including facilities costs)
•
Reduction in mobile device planning, enrollment and provisioning labor
•
Reduction in mobile device management and administrative labor
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