User`s guide

Chapter 5 Troubleshooting the Touchscreen 119
Verifying that the Touchscreen Driver is Loaded
If you are having problems with your touchscreen, check the
touchscreen status to verify that the touchscreen driver was loaded
when you started up your system.
To check the touchscreen driver status:
1. Open Devices in the Windows NT control panel.
2. Locate TNDRIVER and check its status.
The Status column should list Started and the Startup column
should list System.
If the touchscreen driver does not appear in Devices, the driver
was not loaded. It could be due to one the following causes:
Did you reboot the system after you installed TouchWare for
Windows NT?
If you attached the touchscreen controller to the system after
installing the TouchWare software, did you reboot the system
after attaching the controller?
Did you specify the correct communications settings for the
touchscreen controller and driver? For more information, refer
to the instructions earlier in this section.
Common Problems
This section lists common problems experienced by users working
with the touchscreen software.
Problem: Cannot activate items by tapping (double-clicking) the touchscreen.
This problem could be caused by one of the following:
The double-click speed setting is too fast or too slow. Check the
double-click speed in the User Controls dialog box in the
Touchscreen Control program. Be sure to set the double-click
speed to the speed at which you typically tap the touchscreen.