User guide

Table Of Contents

2. Under Sign-in options, tap or click Create a picture password and then follow the on-screen

instructions.

For tips on how set up a picture password and what to do if your picture password fails, see Sign in with a

picture password on Windows.com.

Account password

If you use a strong password and change it regularly, you can help keep your Surface more secure. For more

info about strong passwords, see Tips to create strong passwords and passphrases on Windows.com.

Note If you think you think your Microsoft account has been blocked or hacked, see Get back into your

Microsoft account if it's been blocked or hacked on Windows.com.

Change your password

Here’s how to change your password:

1. Open the Settings charm and then tap or click Change PC settings.

2. Choose Users (on the left).

3. Under Sign-in options, tap or click Change your password. Follow the instructions, and then tap or

click Next.

4. Follow the instructions, and then tap or click Finish.

Note For other password related questions, see Passwords in Windows 8: FAQ on Windows.com.

Change a domain password

If your Surface is on a domain, press Ctrl+Alt+Delete and choose Change a password. Follow the instructions,

tap or click Submit, and then tap or click OK.

I forgot my password

If you've forgotten your password, there are several ways to retrieve or reset it:

 If you're using a Microsoft account (email and password), you can reset your password online at

account.live.com.

 If you're using a local account, use your password hint as a reminder.

 Have someone with an administrator account on your Surface sign in and change your password for

you. (The account created during Windows setup is an administrator account.) To find out how to