User Guide

Family Safety (child account)

Got kids? Family Safety is an integrated part of Windows, so it's easier than ever to keep track of when and how

your kids use Surface. You can set limits on exactly which websites, apps, and games they're allowed to use.

To find out how to turn on Family Safety, see Family Safety on Windows.com.

Manage accounts

There are two places you can manage user accounts:

 PC Settings. Open the Settings charm, tap or click Change PC settings > Accounts > Other accounts.

 Control Panel. Open the Search charm, type user accounts, then choose User Accounts from the

search results.

Unlock and sign in

Here’s how to unlock and sign in to Surface:

1. Press a key, or press and release the Power button.

2. Dismiss the lock screen by swiping up from the bottom edge of the screen or pressing a key.

3. If prompted, type the password for your account. If you want to sign in with a different account, tap or

click the Back button.

 If you can’t remember your password, see I forgot my password on Surface.com.

 If you have a picture password or PIN, tap or click Sign-in options to choose another sign-in

method.

 If you're locked out and need your BitLocker recovery key, see BitLocker recovery key in this guide.

Choose when a password is required

You can choose when a password is required to sign in to Surface. Here’s how:

1. Open the Settings charm, then tap or click PC settings > Accounts > Sign-in options.

2. Under Password policy, choose an item from the list:

 Microsoft account. Choose a time frame or Always require a password.

 Local account. Choose a time frame, Always require a password, or Never require a

password.

The Password policy setting may not be available if you’ve added a work email account to the Mail app, or joined

a network domain.