Nokia 9258916 Issue 1 (draft) EN
Psst... This guide isn't all there is... For the online user guide, even more info, and troubleshooting help, go to www.nokia.com/ support. Check out the videos at www.youtube.com/ NokiaSupportVideos.
User Guide Nokia Lumia 810 Contents Safety 4 Antenna locations 6 Help and support 7 Feature-specific information 9 Nokia Careline 13 Find your phone label 14 Access codes 15 Product and safety information 18 Copyrights and other notices 30 NOKIA MANUFACTURER'S LIMITED WARRANTY FOR NOKIA WITH WINDOWS PHONE 34 Message from the FDA 41 Message from the CTIA (The Wireless Association) 49 3
Safety Read these simple guidelines. Not following them may be dangerous or illegal. For further info, read the complete user guide. SWITCH OFF IN RESTRICTED AREAS Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. ROAD SAFETY COMES FIRST Obey all local laws.
KEEP YOUR DEVICE DRY Your device is not water-resistant. Keep it dry. GLASS PARTS The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
Antenna locations Learn where the antennas are located on your phone to get the best possible performance. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. The antenna areas are highlighted.
Help and support When you want to learn more about your phone, or if you're unsure how your phone should work, there are several support channels for you to check. To help you get the most out of your phone, read the user guide thoroughly. Explore www.nokia.
• • Software update info Further details about features and technologies, and the compatibility of devices and accessories For support videos, go to www.youtube.com/ NokiaSupportVideos. If your phone isn't responding Do the following: • • • Switch the phone off, and remove the battery. After about a minute, put the battery back in, and switch the phone on. Update your phone software Reset your phone.
Feature-specific information Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro-SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers.
charging to start and the device to start functioning. Use only Qi chargers for wireless charging. Warning: Make sure there’s nothing between the charger and the device. Do not attach anything, such as stickers, to the device surface near the charging area. Flight mode closes connections to the mobile network and switches your phone's wireless features off. NFC is not switched off.
The compass has limited accuracy. Electromagnetic fields, metal objects, or other external circumstances may also affect the accuracy of the compass. The compass should always be properly calibrated. The availability, accuracy and completeness of the location info depend on, for example, your location, surroundings, and third party sources, and may be limited. Location info may not be available, for example, inside buildings or underground.
Note: Using Wi-Fi may be restricted in some countries. For example, in the USA and Canada, you are only allowed to use 5.15– 5.25 GHz Wi-Fi indoors. For more info, contact your local authorities. Keep a safe distance when using the flash. Do not use the flash on people or animals at close range. Do not cover the flash while taking a photo. The software in this device includes software licensed by Nokia from Microsoft Corporation or its affiliates.
Nokia Careline The Nokia Careline provides product support info including phone features, settings for services such as e-mail, and guidance on accessing repair support. Our representatives are ready to answer your questions and guide you in using Nokia products and services.
Find your phone label If you need to call Nokia Careline or your service provider, you need specific information listed on your phone label. The phone label may be: • • Under the battery On the back cover In phones with a nonremovable battery, this information may be on the back of the phone or on the top or bottom edge of the phone. The label contains the model and serial numbers, as well as other important information about your phone.
Access codes Ever wondered what the different codes on your phone are for? PIN code (4-8 digits) This protects your SIM card against unauthorised use or is required to access some features. You can set your phone to ask for the PIN code when you switch it on. If not supplied with your card or you forget the code, contact your network service provider. If you type in the code incorrectly three times in a row, you need to unblock the code with the PUK code. PUK This is required to unblock a PIN code.
Security code (lock code, password) (min. 4 digits) This helps you protect your phone against unauthorised use. You can set your phone to ask for the lock code that you define. Keep the code secret and in a safe place, separate from your phone. If you forget the code and your phone is locked, your phone will require service. Additional charges may apply, and all the personal data in your phone may be deleted. For more information, contact Nokia Care or your phone dealer.
To view your IMEI number, dial *#06#. The personal unblocking key (PUK) code and the universal personal unblocking key (UPUK) code (8 digits) are required to change a blocked PIN code and UPIN code, respectively. This code is not supplied with the SIM card. Contact your local service provider for the codes.
Product and safety information Learn how to use your product safely. Network services and costs Your device is approved for use on the WCDMA 850 (5), 1900 (2), 1700/2100 (4), 2100 (1), and GSM 850 (5), 900 (8), 1800 (3), 1900 (2) MHz networks. To use the device, you need a subscription with a service provider. Using some features and downloading content to your device requires a network connection and may result in data traffic costs.
• • • • • • • • Do not attempt to open the device other than as instructed in the user guide. Unauthorised modifications may damage the device and violate regulations governing radio devices. Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and mechanics. Only use a soft, clean, dry cloth to clean the surface of the device. Do not paint the device. Paint can clog moving parts and prevent proper operation.
About Digital Rights Management When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring photos, music, and other content. Content owners may use different types of digital rights management (DRM) technologies to protect their intellectual property, including copyrights. This device uses various types of DRM software to access DRM-protected content.
Battery and charger info Your device is intended for use with a BP-4W rechargeable battery. Nokia may make additional battery models available for this device. Always use original Nokia batteries. This device is intended for use when supplied with power from the following chargers: AC-50U. The exact Nokia charger model number may vary depending on the plug type, identified by E, X, AR, U, A, C, K, B, or N.
unplug a charger or an accessory, hold and pull the plug, not the cord. When your charger is not in use, unplug it from the electrical plug and the device. Do not leave a fully charged battery connected to a charger, as overcharging may shorten the battery’s lifetime. If left unused, a fully charged battery will lose its charge over time. Always keep the battery between 15°C and 25°C (59°F and 77°F). Extreme temperatures reduce the capacity and lifetime of the battery.
Use the battery and charger for their intended purposes only. Improper use, or use of unapproved batteries or incompatible chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service centre for inspection before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors.
8. Give the necessary info as accurately as possible. Do not end the call until given permission to do so. When you switch your phone on for the first time, you are asked to create your Microsoft account and set up your phone. To make an emergency call during the account and phone setup, tap emergency call. Important: Activate both cellular and internet calls, if your phone supports internet calls.
implanted medical device, such as a pacemaker or implanted cardioverter defibrillator, to avoid potential interference with the medical device. Persons who have such devices should: • • • • • Always keep the wireless device more than 15.3 centimetres (6 inches) from the medical device. Not carry the wireless device in a breast pocket. Hold the wireless device to the ear opposite the medical device. Switch the wireless device off if there is any reason to suspect that interference is taking place.
this device that have not yet been tested for use with hearing aids. It is important to try the different features of this device thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interference. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility. Some wireless devices may interfere with some hearing aids. Your device complies with FCC rules on hearing aid compatibility.
is available. Follow the separation distance instructions until the transmission is completed. Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased.
blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include areas where you would be advised to switch your vehicle engine off, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles such as grain, dust, or metal powders.
the power required to reach the network. That amount changes depending on a number of factors such as how close you are to a network base station. The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0.83 W/kg. Use of device accessories may result in different SAR values. SAR values may vary depending on national reporting and testing requirements and the network band. Additional SAR information may be provided under product information at www.nokia.com.
Copyrights and other notices © 2012 Nokia. All rights reserved. Nokia, Nokia Connecting People, Nokia Maps, Nokia Music, and Lumia are trademarks or registered trademarks of Nokia Corporation. Nokia tune is a sound mark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are trademarks of the Microsoft group of companies.
information which has been encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See www.mpegla.com.
regulations from the US and other countries. Diversion contrary to law is prohibited. All intellectual property and other rights in and to the songs belong and are expressly reserved to third party licensors, such as the relevant record label or artist, author, composer, or publisher. You will only be entitled to use music downloaded from Nokia Music in accordance with the restrictions on use that apply to that particular piece of music as set out under "Rights" on the product pages of Nokia Music.
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
NOKIA MANUFACTURER'S LIMITED WARRANTY FOR NOKIA WITH WINDOWS PHONE Note: This Manufacturer's Limited Warranty (“Warranty”) is applicable only for authentic Nokia products with Windows Phone sold through Nokia authorized channels in the United States of America and Canada. 1. GENERAL This Warranty for the Nokia product(s) included in the original sales package ("Product") is provided by Nokia Inc.
2 Twelve (12) months for the main device battery and accessories (i.e. chargers and headsets); 3 If your device came packaged with a removable memory card, the warranty on that memory card is twenty-four (24) months; and 4 Three (3) months for the CD-ROM and carrying cases. No repair or replacement will renew or extend the warranty periods.
You must inform Nokia or a Nokia authorized service center of the issue affecting your Product within a reasonable time from noticing it and always before the applicable warranty period expires (see section 2 above). 4.
10 Nokia software. For the purposes of this Warranty, all software (including updates and upgrades) that Nokia has preinstalled on the Product and which is necessary for its normal operation is considered Nokia software.
2 Your Product's serial number, the mobile accessory date code, or the IMEI number has been re-moved, erased, defaced, altered or if these are illegible in any way. 3 Your Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. 4 The software your product runs on has been modified. 5.
6. LIMITATION OF NOKIA'S LIABILITY This Warranty is your sole and exclusive remedy against Nokia and Nokia's sole and exclusive liability with respect to defect and damage in your Product.
Sunnyvale, California 94086 40
Message from the FDA The U.S. Food and Drug Administration (FDA) provides the following consumer information about wireless phones. See www.fda.gov/cellphones for updated information. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe.
(RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.
The National Institutes of Health participates in some interagency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone networks rely upon.
has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators.
Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers.
the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.
occasionally conduct “post-grant” testing to determine whether production versions of the phone are being produced to conform with FCC regulatory requirements. The manufacturer of a cell phone that does not meet FCC’s regulatory requirements may be required to remove the cell phone from use and to refund the purchase price or provide a replacement phone, and may be subject to civil or criminal penalties.
phone RF emissions. RF emissions from cellular phones have not been shown to present a risk of injury to the user when the measured SAR is less than the safety limits set by FCC (an SAR of 1.6 w/ kg). Even in a case where the maximum measurement uncertainty permitted by current measurement standards was added to the maximum permissible SAR, the resulting SAR value would be well below any level known to produce an acute effect.
Message from the CTIA (The Wireless Association) © 2006 Cellular Telecommunications & Internet Association. All Rights Reserved. 1400 16th Street, NW Suite 600, Washington, DC 20036. Phone: (202) 785-0081. Safety is the most important call you will ever make. A Guide to Safe and Responsible Wireless Phone Use While Driving Wireless devices give consumers the freedom to stay connected with family and friends, to conduct business and to have fun virtually anytime, anywhere.
to follow some basic do’s and don’ts to ensure that a wireless phone doesn’t become a distraction. Your wireless phone can be your best traveling partner – offering a lifeline in emergencies, helping to locate directions and keeping you connected with family and friends when necessary. In fact, wireless phones are one of the best safety tools drivers can have on the road. Every day, more than 200,000 calls are made from wireless phones to 911 or other emergency services. That’s about 140 calls every minute.
3 Dial sensibly and assess the traffic; if possible, place calls when you are not moving. 4 Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. 5 Do not take notes or look up phone numbers while driving. 6 Use a hands-free device for convenience and comfort. 7 Do not engage in stressful or emotional conversations that might divert your attention from the road.