Product Safety and Warranty Information Nokia Lumia 928 Issue 1 EN
Contents Safety 3 Antenna locations 5 Support 6 Warranty and Services 6 Product and safety information 8 Additional safety information 15
Product Safety and Warranty Info Safety Read these simple guidelines. Not following them may be dangerous or illegal. For further information, read the complete user guide. Switch off in Restricted Areas Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. Road Safety Comes First Obey all local laws.
Batteries, Chargers, and other Accessories Use only batteries, chargers, and other accessories approved for use with this device. Do not connect incompatible products. Keep your Device dry Your device is not water-resistant. Keep it dry. Glass Parts The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device.
Product Safety and Warranty Info Antenna locations Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. Antenna areas are highlighted.
Support When you want to learn more about how to use your product or you are unsure how your phone should function, go to www.nokia. com/support. If you have an issue, do one of the following: • Press and hold the power key for about 10 seconds. The phone switches off. To switch your phone back on, press and hold the power key. • Update your phone software. • Restore the original factory settings. • If your issue remains unsolved, contact Nokia for repair options.
Product Safety and Warranty Info questions and guide you in using Nokia products and services. Nokia Careline can help you with the following: • Nokia original phones, products, and accessories • Phone software and applications If you ever need to call Nokia Careline, you will need to provide specific information about your phone or accessory, so have it with you when you call.
To help Nokia Care promptly answer your questions, have the following information available before contacting Care services: • The phone or accessory in question • Phone model number • International mobile equipment identity (IMEI), electronic serial number (ESN), or Mobile Equipment Identifier (MEID) Product and safety information Feature-specific instructions This device is able to communicate with Microsoft Exchange ActiveSync enabled servers.
Product Safety and Warranty Info Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro-SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data. Note: Using WLAN may be restricted in some countries.
The availability and quality of GPS signals may be affected by your location, satellite positions, buildings, natural obstacles, weather conditions, and adjustments to GPS satellites made by the United States government. GPS signals may not be available inside buildings or underground. Do not use GPS for precise location measurement, and never rely solely on the location information provided by GPS and cellular networks.
Product Safety and Warranty Info Network services and costs Your device is approved for use on the CDMA 800,1900; WCDMA 850, 900, 1900, 2100; LTE band 13 (700Mhz) and band 4 (1700Mhz); and GSM/EDGE 850, 900, 1800, 1900 MHz networks. To use the device, you need a subscription with a service provider. Using network services and downloading content to your device requires a network connection and may result in data traffic costs.
• Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage electronic circuits. • Do not attempt to open the device other than as instructed in the user guide. • Unauthorized modifications may damage the device and violate regulations governing radio devices. • Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and mechanics.
Product Safety and Warranty Info During extended operation, the device may feel warm. In most cases, this is normal. If you suspect the device is not working properly, take it to the nearest authorized service facility. About Digital Rights Management When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring pictures, music, and other content.
lost if the device memory is formatted. You may also lose the licences and the content if the files on your device become corrupted. Losing the licences or the content may limit your ability to use the same content on your device again. For more information, contact your service provider. Batteries and chargers Charger information This device is intended for use when supplied with power from the following chargers: AC-50 and CA-190CD.
Product Safety and Warranty Info Always keep the battery between 15°C and 25°C (59°F and 77°F). Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily. Do not dismantle, cut, open, crush, bend, puncture, or shred cells or batteries. If a battery leaks, do not let battery liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help.
Additional safety information Make an emergency call 1. Make sure the phone is switched on. 2. Check for adequate signal strength. You may also need to do the following: • Insert a SIM card, if supported by your device. • Deactivate call restrictions you have activated for your phone, such as call barring, fixed dialling, or closed user group. • Make sure airplane mode is not switched on. • If the phone screen and keys are locked, unlock them. 3. Press 4. Select . . 5.
Product Safety and Warranty Info Important: Activate both cellular and internet calls, if your phone supports internet calls. The phone may attempt to make emergency calls both through cellular networks and through your internet call service provider. Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies. Small children Your device and its accessories are not toys. They may contain small parts.
Implanted medical devices Manufacturers of medical devices recommend a minimum separation of 15.3 centimeters (6 inches) between a wireless device and an implanted medical device, such as a pacemaker or implanted cardioverter defibrillator, to avoid potential interference with the medical device. Persons who have such devices should: • Always keep the wireless device more than 15.3 centimeters (6 inches) from the medical device. • Not carry the wireless device in a breast pocket.
Product Safety and Warranty Info Hearing Some wireless devices may interfere with some hearing aids. Warning: When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety. Your mobile device complies with FCC rules governing hearing aid compatibility. These rules require an M3 microphone or higher. The M value of your device microphone is marked on the device sales package.
This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this device that have not been tested yet for use with hearing aids. It is important to try the different features of this device thoroughly and in different locations, using your hearing aid or cochlear implant, to determine whether you hear any interfering noise.
Product Safety and Warranty Info in motor vehicles such as electronic fuel injection, electronic anti lock braking, electronic speed control, and air bag systems. For more information, check with the manufacturer of your vehicle or its equipment. Only qualified personnel should install the device in a vehicle. Faulty installation or service may be dangerous and may invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly.
metal powders. You should check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) to determine if this device can be safely used in their vicinity. Certification information (SAR) This mobile device meets guidelines for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines.
Product Safety and Warranty Info The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0.88 W/kg. Use of device accessories may result in different SAR values. SAR values may vary depending on national reporting and testing requirements and the network band. Additional SAR information may be provided under product information at www.nokia. com.
absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects.
Product Safety and Warranty Info • Support needed research into possible biological effects of RF of the type emitted by wireless phones; • Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; • Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health.
with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones.
Product Safety and Warranty Info tive Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users.
use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers.
Product Safety and Warranty Info risks from exposure to RF emissions? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head.
leading to an increase in RF absorption. In February 2002, the Federal trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.
Product Safety and Warranty Info instrument accuracy, because test measurement and actual use environments are different, and other variable factors. This inherent variability is known as “measurement uncertainty.” When FCC conducts post-grant testing of a cell phone, FCC takes into account any measurement uncertainty to determine whether regulatory action is appropriate. This approach ensures that when FCC takes regulatory action, it will have a sound, defensible scientific basis.
for many years). If new information leads FDA to believe that a change to FCC’s measurement policy may be appropriate, FDA will contact FCC and both agencies will work together to develop a mutually acceptable approach. Updated July 29, 2003 Message from the CTIA (The Wireless Association) © 2006 Cellular Telecommunications & Internet Association. All Rights Reserved. 1400 16th Street, NW Suite 600, Washington, DC 20036. Phone: (202) 785-0081. Safety is the most important call you will ever make.
Product Safety and Warranty Info Educational efforts that provide practical and sound advice, rather than legislation, are the best methods to truly affect driver behavior in a positive way.
Driving Tips If it is necessary to use a wireless device while driving, the wireless industry encourages drivers to follow some basic do’s and don’ts to ensure that a wireless device doesn’t become a distraction. 1. Get to know your wireless phone and its features such as speed dial and redial. 2. Position your wireless phone within easy reach. 3. Dial sensibly and assess the traffic; if possible, place calls when you are not moving. 4.
Product Safety and Warranty Info safety is your call! For more information, please call 1-888901-SAFE. For updates: http://www.ctia.org/ consumer_info/safety. NOKIA MANUFACTURER’S LIMITED WARRANTY FOR NOKIA WITH WINDOWS PHONE This Manufacturer’s Limited Warranty (“Warranty”) is applicable only for authentic Nokia products with Windows Phone sold through Nokia authorized channels in the United States of America. 1. GENERAL Nokia Inc.
the original product. 2. WARRANTY PERIOD The warranty period starts when the Product is sold to an end-user for the first time. This can be evidenced either by (i) the proof of purchase issued by the first retailer or (ii) the date Your Product has first been registered by Nokia. Nokia warrants the items in the sales pack as follows: (i) Twelve (12) months for the main device; (ii) Twelve (12) months for the main device battery and accessories (i.e.
Product Safety and Warranty Info When contacting Nokia for a warranty service, please have the following information readily available: • Your name, address, telephone number, Nokia user account details, and other contact information; • Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Product; • Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and • A short description of the
4. WHAT THIS WARRANTY DOES NOT COVER Nokia does not provide a warranty for the following: 1. User guides; 2. Any third party software, settings, content, data, or links installed or downloaded onto your Product at any time; 3. Nokia and third party services or enabling clients (please read the terms and conditions that may accompany the services to review your applicable rights and obligations); 4. Normal wear and tear; 5.
Product Safety and Warranty Info 9. Loss or corruption of, or damage to, data or the recreation or transfer thereof even if such loss was a result of a defect in the Product. 10. Nokia software. For the purposes of this Warranty, all software (including updates and upgrades) that Nokia has preinstalled on the Product and which is necessary for its normal operation is considered Nokia software.
ITS USE UNINTERRUPTED. For Nokia software related defects, Nokia or a Nokia authorized service center will make available the latest version of the Nokia software for re-installation on your Product. Some Nokia software may be subject to separate licence terms. Please refer to www.nokia.com or the license terms, which apply to the Nokia software, for information on support that may be available for it. This Warranty is not valid if: 1.
Product Safety and Warranty Info Therefore, Nokia does not assume any responsibility for the operation, availability, coverage, services, or range of the cellular or other networks or systems. Before Nokia or a Nokia authorized service center can repair or replace your Product, the operator may need to unlock the SIMlock or other lock that may lock your Product to a specific network or operator. In these situations, please first contact your operator and request it to unlock your Product.
remedy against Nokia and Nokia’s sole and exclusive liability with respect to defect and damage in your Product. This Warranty replaces all other Nokia warranties and liabilities, whether oral, written, (nonmandatory) statutory, contractual, in tort, or otherwise, including, without limitation, and where permitted by applicable law, any implied conditions,warranties, or other terms as to satisfactory quality or fitness for a particular purpose.
Product Safety and Warranty Info ing from Nokia’s proven negligence. Please note that you should always back up all data and content (including, without limitation, any licence numbers and activation codes) stored on your Product before taking your Product in for service since service activities will erase all data from your Product. Nokia Inc.
This product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and noncommercial use in connection with information which has been encoded i compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use.
Product Safety and Warranty Info FCC/MEXICO/INDUSTRY CANADA NOTICE This device complies with part 15 of the FCC rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
