Lumia 928 User Guide
Contents Safety ....................................................... 5 Get started .............................................. 6 Keys and parts .....................................................................7 Basics ..................................................... 19 Use the touch screen ........................................................ 19 Touch screen actions ........................................................ 19 Insert the SIM card .........................................
Make Calls .............................................. 26 Backing up your contacts .................................................31 Call a contact .................................................................... 26 Save a number from a call or message ............................31 Call the last dialed number .............................................. 26 Search for a contact ..........................................................31 Set Up Voice Mail ..................................
....................................................... 37 Use a cellular data connection when roaming ................ 44 About email .......................................................................37 Close a network connection ............................................ 44 View several mailboxes in a unified inbox .......................37 Share your mobile data connection ................................ 44 Read received email .........................................................
Listen to Mix radio ........................................................... 53 Shop at the Windows Phone Store .................................. 54 Memory and storage ........................................................ 56 SkyDrive ........................................................................... 56 Clock, Calendar, and Calculator .......... 57 Set an alarm .......................................................................57 Set the time and date ..................................
Safety Read these simple guidelines. Not following them may be dangerous or illegal. For further information, read the complete user guide. Switch off in Restricted Areas Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
About the battery Use only approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone. You can set your phone to automatically save power when the battery charge level is low. From the start screen, swipe left and tap . > On Settings > battery saver When your phone goes into battery saver mode, you may not be able to change the settings of all apps.
Charge from a computer Prolong battery life You can use USB charging when an electrical outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning. If it seems you’re always looking for a charger, there are steps you can take to reduce the power consumption of your phone.
• • • Mute unnecessary tones, such as key tones. Use wired headphones, rather than the speakerphone. Change the length of the time-out period after which the phone display powers off. Tip: To check the battery status, and switch battery saver mode on, on the start screen, swipe left and tap tery saver. Settings > bat- Lower the screen brightness From the start screen, swipe left, and tap Settings > brightness, switch Automatically adjust to Off , and select the desired level.
not using it. Settings > lock From the start screen, swipe left and tap screen. , and enter a security code (at least 4 2. Switch password to On digits). 3. Tap Require a password after, and define the length of time after which the phone is locked automatically. Keep the security code secret and in a safe place, separate from your phone. 1. If you forget the security code, and cannot recover it, or you enter the wrong code too many times, your phone will require service.
nector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels. Change the volume Use the volume keys. They control all sounds, including the volume of alarms and reminders. Tip: For more examples, say help. Change the language and region of your phone Settings > language + Back, Start, and Search keys From the start screen, swipe left and tap region.
Tip: Forgotten your password? You can have it sent to you in an email or text message. To create a Microsoft account later, open a Microsoft app or service on your phone. You can set your phone to ask for the PIN code when you switch it on. If you type in the code incorrectly three times in a row, you need to unblock the code with the PUK or PUK2 code. PUK or PUK2 code (8 digits) These are required to unblock a PIN or PIN2 code.
Basics Use the touch screen Explore your phone with a tap, swipe, or drag. To use your phone, simply tap, or touch and hold the touch screen. To open further options, place your finger on an item until the menu opens. You can use your phone even with gloves on, or with the touch of a Settings > fingernail. On the start screen, swipe left, and tap . display+touch, and switch touch sensitivity to High Tip: To quickly open the apps menu, swipe left on the start screen.
Drag You can also see: Touch and hold your finger to the screen before you start to drag. While dragging, do not release your finger until you have reached the target position. • • • Swipe Switch between open apps Quickly slide your finger horizontally or vertically across the screen. Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs.
Remove tiles from the start screen Tip: From the Start Screen, touch and hold the tile you want to remove. Tap You can adjust the photo by zooming in and out, or by sliding to remove the tile. the photo up or down, and left or right before selecting Pin items to the start screen You can pin just about anything you want to the start screen: apps, websites, map locations, pictures, songs, shortcuts, and even contacts.
Create a safe, fun start screen for kids You can let your kids use your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn’t. Put selected apps, games, and other favourites for kids to enjoy in their own start screen. 1. On the start screen, swipe left, and tap 5. Space key 6. Enter key 7. Backspace key Settings. 2. Tap Kid’s corner. 3. Choose which content your kids can use.
Add an accent to a character Touch and hold the character, and select the accented character. Delete a character Tap the backspace key. Just type whatever you’re looking for in the search box, then tap on the on-screen keyboard. Bing will show you not only the web results, but also local results (including maps, ratings, and directions) and images. Tip: Move the cursor Touch and hold the screen near the text, until a cursor is displayed.
Tip: Vibrate mode is switched on. To translate or search for text on the web, select scan text. Status bar icons The icons may vary depending on your region or network service provider. For a complete list of icons, see http://www.windowsphone. com/. Your phone is connected to an LTE network. Your phone is connected to a EVDO, TD-SCDMA, or UMTS network (network service). 1X Your phone is connected to a 1X network (network service). An EDGE data connection (network service) is open.
Update your phone By default, updates are downloaded to your phone automatically, depending on your data settings. 1. To check for available updates, on the start screen, swipe left and tap Settings > phone update > check for updates. 2. Tap the update, and then install. You can also turn off the automatic downloads. Sync your phone with your computer Do you have media on your PC that you want to listen to or watch on your phone? Use a USB cable to sync music and videos between your phone and PC.
Make Calls Call a contact On the start screen, tap ber. > , then tap the contact and the num- Call the last dialed number In the call history, you can view incoming, outgoing, and missed calls. To call the last dialed number, on the start screen, tap Tap . next to the name or phone number. Set Up Voice Mail On the start Screen, tap Tap . . Dial * 86 and tap Call or . If you hear a greeting, press # to interrupt, and follow the setup tutorial.
Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not password protected until you create a password by following the setup tutorial. Visual voice mail With Visual Voice Mail, you can view a list of messages without dialling into a mailbox, and listen and erase them at the touch of a button. To subscribe, tap and follow instructions on screen. Make a conference call Your phone supports conference calls between two or more people.
Bluetooth and NFC About Bluetooth connectivity From the start screen, swipe left and tap tooth to On . Settings, and set Blue- You can connect wirelessly to other compatible devices, such as phones, computers, headsets, and car kits. Since devices with Bluetooth wireless technology communicate using radio waves, they do not need to be in direct line-of-sight.
About NFC Near Field Communication (NFC) makes connecting easy and fun. You can pair your phone with NFC-enabled devices, such as a Bluetooth headset, without having to go deep into the phone menus. With NFC, you can: Connect to compatible Bluetooth accessories that support NFC, such as a headset or a wireless loudspeaker. Send things, such as contacts or your own pictures, to your friend’s phone with tap+send. The NFC area is on the back of your phone, near the camera.
People hub About the People hub You can save and organize your friends’ phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services. When you set up your email or Facebook account on your phone, your contacts are imported automatically into your People Hub. Social networking services are third party services and are not provided by Nokia.
2. If a contact has several linked accounts, select one account. 3. Tap a contact detail, edit the fields, and tap . 3. Tap the phone number and 4. Tap Delete a contact 1. Tap the contact and > delete. 2. If a contact has several linked accounts, tap an account and delete. The contact is deleted both from your phone and, with some exceptions such as Facebook, Twitter and LinkedIn, from the online service where it’s stored. Backing up your contacts , edit the phone number and phone number type. 5.
Create, edit, or delete a contact group single contact card. When you have created contact groups, you can send a message to several people at the same time. For example, you can assign the members of your family to one group and reach them more easily with a single message. On the start screen, tap People, and swipe to together. On the start screen, tap > Group. Tap 2. Write a name for the group, and tap 3. Tap and a contact, and tap . . Rename a group 1. Tap the group name.
4. To switch between a group chat, calendar, note, or photo album, swipe left or right. boxes, and tap 4. Tap Tip: . . See your friends’ status updates To get you started, your phone has a Family Room ready for you. In the People hub, swipe to together, and tap Family Room. After you set up social networking services on your phone, you can follow your friends’ status updates in the People hub.
2. On the post, tap . 3. Write your comment, and tap . Upload a photo to a service After you take a photo, upload it to the web so all your friends can see what you’re up to. You can also set up your phone to automatically upload photos to social networking services. Select photos 1. Browse your photo albums for the photo you want to share. 2. Tap and hold the photo, and tap share.... 3. Select a sharing method. You can send it in a text message or email, or upload it to social networking services.
Messaging On the start screen, tap Messaging. You can send and receive text messages, multimedia messages with photos, and instant messages (network service). Text, multimedia, and IM (instant messages) messages between you and a particular contact are arranged in conversations. If a contact is signed in to an IM service, you can send an instant message. If you have contact groups such as family or colleagues, you can send messages to a group.
6. To send the message, tap .. Sending a message with an attachment may be more expensive than sending a normal text message. For more information, contact your service provider For more information on how to create a group, see “Add a new contact group” on page 32. Chat with your friends On the start screen, tap Messaging. If the item you insert in a multimedia message is too large for the network, the device may automatically reduce the size. You need a Microsoft account to use instant messaging.
Email About email You can use your phone to read and reply to email when you are on the go. You can also combine mailboxes, so you can see all your email in a unified inbox. Emails are organized into conversations. Add a mailbox You can add several mailboxes to your phone. From the start screen, swipe left and tap email+accounts. Settings > 1. Tap add an account and the name of the account. 2. Enter your username and password. 3. Tap sign in. Delete a mailbox Touch and hold the mailbox, and tap delete.
Forward email Tip: Tap forward. To rename the inbox, tap rename linked inbox, enter a new name, and tap . Delete email Open the email, and tap . Unlink inboxes To delete multiple emails at the same time, tap to the left of an email. 1. Check the boxes that appear on the left and tap On the start screen, tap a unified inbox. 2. Tap > linked inboxes. 3. In the this inbox list, tap the inboxes you want to unlink and unlink. Read received email You can use your phone to read and reply to email.
Camera Note: Before using the camera, remove the protective tape from the lens. Take a photo To open the camera, press and hold the Camera Key. To zoom in and out, place two fingers on the screen, and slide your fingers together or apart. To focus, press and hold the camera key halfway down. The focus is locked when the white rectangle stops blinking. To take the photo, press the Camera key. To view the photo you just took, swipe right. Photos are saved to camera roll in the Photos hub.
> photo settings... > Scenes > Night or Night Portrait. Tap Take a photo of a moving object To capture the action with your phone, use the sports mode to take a sharper photo of moving people. > photo settings... > Scenes > Sports. Tap Take a photo in bright light To take better photos when there’s bright light coming from behind your subject, use the backlight mode. > photo settings... > Scenes > Backlight. Tap Tip: 1. Tap > .
phone are saved to the Photos hub, where you can browse and view them. Tip: You can use the Windows Phone app to send a video from your PC. After recording a video on your phone, use a compatible USB data cable to connect your phone to your PC, copy the video to your PC, and send it from your PC. To manage your media files more effectively, mark your favorites, or organize them into albums. Video settings Tap a photo to view it. To view the next photo, swipe left.
1. Tap albums, and browse to a photo. 2. Touch and hold the photo, and tap add to favorites. Tip: You can also mark a photo as a favorite right after taking it. Just swipe right, touch and hold the photo, and tap add to favorites. Copy your photos and videos to your PC 1. Use a compatible USB data cable to connect your phone to a compatible computer. 2. On your computer, open the Windows phone app. For more information, go to www.WindowsPhone.com.
Internet Define how your phone connects to the internet Does your network service provider charge you a fixed fee for data transfer, or on a pay as you use basis? To use the optimal connection method, change the Wi-Fi and mobile data settings. From the start screen, swipe left and tap Settings. About Wi-Fi connections Connecting to a Wi-Fi network is a handy way of accessing the internet. When out and about, you can connect to Wi-Fi networks in public places, such as a library or internet café.
Connect to a hidden Wi-Fi 1. Make sure WiFi networking is switched to On how to get the internet settings, go to www.nokia.com/support. . Close a network connection 2. Tap advanced > . 3. Enter the network name, and tap add. If an application in the background is using an internet connection, you can close the connection without closing the application. Use a cellular data connection when roaming From the start screen, swipe left and tap Settings > cellular. 1.
Tip: Tip: You can also type in a password for the connection. 4. Tap the connection on the other device. The other device uses data from your data plan, which may result in data traffic costs. For information on availability and costs, contact your network service provider. About the web browser On the homescreen, tap Catch up on the news, and visit your favorite websites. You can use Internet Explorer 10 Mobile in your phone to view web pages on the internet.
Go to a favorite website > favorites, and a website. Tap Tip: Other available browser settings • • • Use Data Sense to set limits and keep track of your cellular data usage. From the start screen, swipe left and select Data Sense, and then yes to set it up. 2. Under set data limit, tap Limit type > One time, Monthly, or Unlimited. 3. If you select Monthly, select the Monthly reset date and choose a day of the month. Enter a Monthly data limit, select the type 1.
Maps and Navigation Positioning and location services About positioning methods Your phone shows your location on the map using GPS, A-GPS, Wi-Fi, or network (Cell ID) based positioning. A-GPS and other enhancements to GPS may require transferring small amounts of data over the cellular network. If you want to avoid data costs, for example when travelling, you can switch the mobile data connection off in your phone settings.
• • • • Find cities, streets, and services Find your way with turn-by-turn directions Share your location Save your favorite places to your phone as favorites, and pin places to the start screen for quick access • Sync your favorites with maps.nokia.com • Write a review for a place, or take a photo and upload it for everyone to see, either on their phone or at the Nokia Maps website Some services may not be available in all countries, and may be provided only in selected languages.
to guides, and suggestions for nearby places. When the location is shown on the map, to see the place details view, tap the information bubble. If no search results are found, check the spelling of your search words. Discover nearby places Looking for a new restaurant, hotel, or store? Nokia Maps suggests nearby places for you. From the start screen, swipe left, and tap 1. Nokia Maps. to find suggested places nearest to you, or browse to a Tap point on the map. 4. Tap to, and search for a destination.
Download and update maps To sort or filter the results, select the link below the category title. Save new maps to your phone before a journey, so you can browse the maps without an internet connection when traveling. Share the address of a place or event From the start screen, swipe left, and tap Nokia Maps. Tap the item on the list, and tap . To download and update maps, switch Wi-Fi networking on. To download new maps to your phone, tap > download maps > download new maps. 2.
Nokia City Lens View places in a list Discover places and interesting things to do nearby you with Nokia City Lens. The service is free of charge. Hold your phone in portrait mode.
Entertainment Music + Videos You can use your phone to watch videos and listen to music and podcasts while on the move. Play music, podcasts, and videos Music+Videos. From the start screen, swipe left and tap Tap music, videos, or podcasts. To browse by category, swipe left or right. Tap the song, podcast, or video you want to play. 1. 2. 3. 4. Tip: You can improve the quality of the sound by changing the equalizer settings. From the start screen, swipe left, and tap Settings > audio.
About Nokia Music With Nokia Music on Windows phone, you can download songs on your phone and compatible computer. From the start screen, swipe left, and tap Nokia Music. For more information, go to music.nokia.com. This service is not available in all countries or regions. Tip: Where available, use a Wi-Fi connection to download and stream music from Nokia Music.
your phone? Use a USB cable to sync music and videos between your phone and PC. phone in a text message. If you are using a Mac or an older version of Windows, you may need to install Windows Phone App to connect your phone to your computer. For more information, go to www.windowsphone.com. Some items are free of charge; others can be paid for with a credit card or charged to your phone bill. The availability of payment methods depends on your country of residence and your network service provider. 1.
Download free games, apps, or videos, or buy more content for your phone. From the Store, you can find content designed specifically for your phone. Store. From the start screen, swipe left and tap Make sure your battery is fully charged before starting a download. 1. 2. 3. 4. Tap the item. If the item has a price, tap buy. If the item is free, tap install. If you’re not signed in to your Microsoft account, sign in now. By default, purchases are added to your phone bill, if available.
swipe left and tap • Store. Available updates are shown on the bottom left of your screen. To update an app, tap update and then the app. Tip: Format a MicroSD card From the start screen, swipe left, and tap age. Settings > phone stor- 1. Tap the memory card you want to format. 2. Tap format SD card, and then yes. Formatting a memory card erases all files and other information stored on it. To update all apps, tap update all.
Clock, Calendar, and Calculator Set an alarm You can use your phone as an alarm clock. 1. Alarms. From the start screen, swipe left and tap 2. Tap . 3. Fill in the fields, and tap . For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud enough. Temporarily switch an alarm off Switch the alarm to Off . Snooze an alarm When the alarm sounds, tap snooze. This pauses the alarm for a predefined length of time. Set the time and date 1.
Use multiple calendars Tip: Do you want to update the time, date, and time zone manually when travelling abroad? Make sure Set automatically is switched to Off , and tap Time zone and a location. Add an appointment Calendar. 1. Swipe to day or agenda, and tap . 2. Fill in the fields. 3. To add a reminder, tap more details > Reminder. . > edit or delete. Tap and hold the appointment, and tap View your schedule You can browse your calendar events in different views.
Tap and hold the task, and tap edit or delete. Use the calculator From the start screen, swipe left, and tap Calculator. To use the basic calculator, hold your phone upright. To use the scientific calculator, turn your phone on its side. This feature is designed for personal use and its accuracy may be limited.
Office About Microsoft Office Mobile From the start screen, swipe left, and tap Office. Microsoft Office is your office away from the office. Wherever you are, you can create and edit Word documents and Excel workbooks, open and view PowerPoint slideshows, create notes with OneNote, and share documents with SharePoint.
5. Give your document a name and select the saving locations, and tap save. Edit a document 1. From the start screen, swipe left, and tap documents. Select the Word file. 2. To edit the text, tap > save. Change the text format and color 1. Tap . 2. Tap a word. To select several words, drag the arrows at each end to expand the selection. , and select the formatting you want to use. Add a comment Tap > 1. Tap . 2. Select a blank Excel file or a template. 3. Tap a cell, and enter values or text. 4.
View and edit a PowerPoint presentation Add the finishing touches to your presentation en route to your meeting, with Microsoft PowerPoint Mobile. From the start screen, swipe left, and tap documents. Office, and swipe to 1. Tap a PowerPoint file. 2. To browse between slides, swipe left or right. 3. To go to a specific slide, tap 4. To edit a slide, tap and the name of the slide. . 5. To save your presentation, tap > save.
Safety and Warranty The Safety and Warranty section covers: Help and support When you want to learn more about how to use your product or you are unsure how your phone should function, go to www.nokia.com/support.
property with respect to any server software, or server device, that is accessed using this device or with respect to use of Microsoft Exchange ActiveSync apart from this device. • • The personal unblocking key (PUK) code and the universal personal unblocking key (UPUK) code (8 digits) are required to change a blocked PIN code and UPIN code, respectively. The PUK2 code (8 digits) is required to change a blocked PIN2 code. These codes are not supplied with the SIM card.
certain DRM software fails to protect the content, content owners may ask that such DRM software’s ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM-protected content. If your device has WMDRM-protected content, both the licences and the content are lost if the device memory is formatted.
Additional safety information Small children Make an emergency call Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children. Make sure the phone is switched on. Check for adequate signal strength. You may also need to do the following: 1. Insert a SIM card. 2. Deactivate call restrictions you have activated for your phone, such as call barring, fixed dialling, or closed user group. 3. Make sure airplane mode is not switched on. 4.
Accessibility solutions Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit the Nokia website at www.nokiaaccessibility.com. Hearing Some wireless devices may interfere with some hearing aids. Warning: When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety. Your mobile device complies with FCC rules on hearing aid compatibility.
clearly marked. They include areas where you would be advised to turn off your vehicle engine, below deck on boats, chemical transfer or storage facilities and where the air contains chemicals or particles such as grain, dust, or metal powders. You should check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) to determine if this device can be safely used in their vicinity.
• Support needed research into possible biological effects of RF of the type emitted by wireless phones; • Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; • Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health.
your RF exposure from wireless phone use. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.
FDA scientific staff reviewed the methodology used by FCC to measure cell phone RF, and agreed it is an acceptable approach, given our current understanding of the risks presented by cellular phone RF emissions. RF emissions from cellular phones have not been shown to present a risk of injury to the user when the measured SAR is less than the safety limits set by FCC (an SAR of 1.6 w/kg).
are not moving. 4. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. 5. Do not take notes or look up phone numbers while driving. Use a hands-free device for convenience and comfort. 6. Do not engage in stressful or emotional conversations that might divert your attention from the road. 7. Dial 911 or other local emergency numbers to report serious emergencies — it’s free from your wireless phone! 8.
• • • Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Product; Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and A short description of the issue affecting your Product. If you visit a Nokia authorized service center for assistance under this Warranty, please remember to bring along a copy of the original proof of purchase.
• • • Your Product’s serial number, the mobile accessory date code, or the IMEI number has been re-moved, erased, defaced, altered or if these are illegible in any way. Your Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. The software your product runs on has been modified. 5.
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Index A Add writing languages ........................................................................................................ 23 Airplane mode ...................................................................................................................... 24 Alarms ................................................................................................................................... 57 Appointments ...................................................................................
N Offline use ............................................................................................................................ 24 Open an app ......................................................................................................................... 19 Share your mobile data connection ..................................................................................44 SkyDrive .......................................................................................................
