User's Guide
Find your model number and serial
number (IMEI)
If you need to contact your care point or your service provider, you
may need info, such as your phone's model number and serial number
(IMEI). To see the info, on the start screen, swipe down from the top
of the screen, and tap ALL SETTINGS > about > More info.
You can also find the info on your phone label, which is located under
the back cover.
Tip: To view your phone's IMEI number, dial *#06#.
Product and safety info
Network services and costs
You can only use your device on the LTE TDD 2500 (41); LTE 850 (26),
1900 (25); WCDMA 850, 1900, 2100; CDMA BC0, BC1, BC10; and GSM
850, 900, 1800, 1900 MHz networks. You need a subscription with a
service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
At the request of your network service provider, your device may
collect and report Customer Proprietary Network Information, which
may include information such as: technical configuration, type,
destination, location, and amount of use of any telecommunications
services to which you are subscribed. Please see our Privacy Page at
www.nokia.com/privacy, or contact your network service provider
for more info.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or
receive calls, send or receive messages or use mobile data
connections. To make sure your device works seamlessly
when full 4G/LTE service is not available, it is recommended
that you change the highest connection speed from 4G to 3G.
To do this, swipe left on the start screen, and tap
Settings >
cellular+SIM. Switch Highest connection speed to 3G.
For more info, contact your network service provider.
Make an emergency call
Important: Connections in all conditions cannot be
guaranteed. Never rely solely on any wireless phone for
essential communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
8