User's Guide
To help you get the most out of your phone, there's
a user guide in your phone with additional
instructions. Tap
Lumia Help + Tips.
You can also go to www.microsoft.com/mobile/
support/, where you can find:
• Full-length user guides
• Troubleshooting info
• Discussions
• News on apps and downloads
• Software update info
• Further details about features and technologies,
and the compatibility of devices and accessories
Troubleshooting and discussions may not be
available in all languages.
For support videos, go to www.youtube.com/
NokiaSupportVideos.
If your phone freezes
Try the following:
• Press and hold the power key for about 10 seconds.
The phone restarts.
If your phone freezes frequently, update your
phone software, or reset your phone. Resetting
restores the factory settings, and erases all your
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