User Manual

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Have the phone or accessory handy
Whether you’re calling about your phone or an accessory, have the equipment
with you when you call. For example, if you’re calling about a headset,
please have it available. If a Nokia representative asks a specific question
about the accessory, you will have it available for quick reference.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature may not be available on all systems. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
• Press and hold the key (or the key that your service provider
instructed you to use) for 2 seconds.
Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related,
their representative will direct you to the Nokia Customer Care Center
(USA) or Nokia Customer Service (Canada).
Nokia Customer Care Center, USA Customer Care, Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: [phone]
TTY: 1-800-24-NOKIA
(for the hearing impaired only)
(1-800-246-6542)
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax:[phone]