User Manual

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17.Troubleshooting
Problem Possible cause Possible solution
My phone isn’t
charging.
Charger and phone are
not properly
connected
Charger is not properly
plugged in
My phone isn’t
making/answering
calls.
Battery is not charged Charge the battery.
Poor signal strength If you are indoors,
move toward a
window.
I can’t listen to my
voice messages.
You don’t have voice
mail service.
Call your wireless
service provider.
You have not set up
your voice mailbox
with your service
provider.
Call your wireless
service provider.
You have not saved
your voice mail
number in your phone.
See page x.