Warranty

If You attempt to defeat or circumvent any Microsoft Hardware or Accessory technical limitation or
security system, You may cause Your Microsoft Hardware or Accessory to stop working permanently. You
will also void Your warranty, and make Your Microsoft Hardware or Accessory ineligible for authorized
repair, even for a fee.
7. Choice of Law
The laws of the State or Province where You live govern the interpretation of this warranty, any
claim that Microsoft has breached it, and all other claims (including consumer protection, unfair
competition, implied warranty, and tort claims), regardless of conflict of law principles.
8. Binding Arbitration and Class Action Waiver for U.S. Residents
(a) Application. This section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE
RELATING TO THE ENFORCEMENT OR VALIDITY OF YOUR, MICROSOFT’S, OR EITHER OF OUR
LICENSORS’ INTELLECTUAL PROPERTY RIGHTS. Dispute means any dispute, action, or other
controversy between You and Microsoft concerning the Microsoft Hardware or Accessory
(including its price) or this warranty, whether in contract, warranty, tort, statute, regulation,
ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible
meaning allowable under law.
(b) Notice of Dispute. In the event of a dispute, You or Microsoft must give the other a Notice of
Dispute, which is a written statement that sets forth the name, address and contact information
of the party giving it, the facts giving rise to the dispute, and the relief requested. You must
send any Notice of Dispute by U.S. Mail to Microsoft Corporation, ATTN: LCA ARBITRATION,
One Microsoft Way, Redmond, WA 98052-6399. A form is available at
http://go.microsoft.com/fwlink/?linkid=245499. Microsoft will send any Notice of Dispute to
You by U.S. Mail to Your address if we have it, or otherwise to Your e-mail address. You and
Microsoft will attempt to resolve any dispute through informal negotiation within 60 days from
the date the Notice of Dispute is sent. After 60 days, You or Microsoft may commence arbitration.
(c) Small Claims Court. You may also litigate any dispute in small claims court in Your county of
residence or King County, Washington, if the dispute meets all requirements to be heard in the
small claims court. You may litigate in small claims court whether or not You negotiated informally
first.
(d) Binding Arbitration. If You and Microsoft do not resolve any dispute by informal negotiation
or in small claims court, any other effort to resolve the dispute will be conducted exclusively
by binding arbitration. You are giving up the right to litigate (or participate in as a party or
class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved
before a neutral arbitrator, whose decision will be final except for a limited right of appeal under
the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the
arbitrator’s award.
(e) Class Action Waiver. Any proceedings to resolve or litigate any dispute in any forum will be
conducted solely on an individual basis. Neither You nor Microsoft will seek to have any
dispute heard as a class action, private attorney general action, or in any other proceeding in
which either party acts or proposes to act in a representative capacity. No arbitration or
proceeding will be combined with another without the prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration Procedure. Any arbitration will be conducted by the American Arbitration Association
(the “AAA”) under its Commercial Arbitration Rules. If You are an individual and use