User's Guide

MANUFACTURER’S LIMITED WARRANTY

1. GENERAL

Microsoft Mobile Oy (hereinafter “Manufacturer”), its affiliated

companies, in case of Mexico, Ventas de Celulares México, S.A. de C.V.,

a subsidiary of Microsoft Mobile Oy, (“Manufacturer") provides this

Manufacturer's Limited Warranty (“Warranty”) for the genuine product

(the “Product”), which has been released for sale in Latin America

(“Covered Countries”). Ventas de Celulares México, S.A. de C.V. has its

main offices at Guillermo Gonzáles Camarena Piso 14, Colonia Lomas de

Santa Fe, Deleg. Alvaro Obregón, C.P. 01210, México D.F., México. The

Warranty may be enforced at the Authorized Service Centres identified

herein.

This Warranty is distinct from any statutory rights under any mandatory

consumer protection laws of your country applicable to you. It is

intended to grant you specific, and as the case may be, additional rights,

within the limits of what is permissible under such law, and does not limit

the rights you may have under applicable statutory product warrantee

provisions. You may have other rights based on local laws during or after

the Warranty period. These rights are not excluded by this Warranty.

2. WARRANTY

From the date the Product is sold to an end-user for the first time, as

evidenced by the original proof of purchase, Manufacturer warrants the

Product is free from defects in materials and workmanship (“Defect”) as

follows:

(i) Twelve (12) months for the main device;

(ii) Twelve (12) months for accessories sold separately or included in the

sales pack of the main device excluding batteries, covers, cables and

chargers; and

(iii) Six (6) months for all batteries, covers, cables and chargers,

unless otherwise specified in the Product user guide.

During the warranty period, Manufacturer will, in a reasonable time,

remedy the Defect free of charge by either repairing or replacing the

defective Product or the defective part of it at its option provided that

you have informed Manufacturer of the Defect before the warranty

period expires. When repairing or replacing your Product, Manufacturer

may use new or re-conditioned parts or products.

To the fullest extent permitted by applicable law, no repair or

replacement will renew or extend the warranty period. Original or

replacement parts or replacement Products provided under this

Warranty will be covered by this Warranty for the remainder of the